Excellent product, has already started producing liquid feed. Delivery was great and setting up quite easy. Had to be a little careful in placing the hotbin as it is light - unlike Lincolnshire winds... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... Zobacz więcej
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Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’... Zobacz więcej
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U was helped find my parcel as one part went missing through the del company The item was well packed but I did not use the item as my husband passed away sadly Hot bin had the item back but sad... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Napisane przez firmę
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Dane kontaktowe
Spennymoor, Zjednoczone Królestwo
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
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4,6
Doskonała
754 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered a big bag of bulk material…
I ordered a big bag of bulk material which was swiftly delivered by a lovely helpful DPD man. Great service
28 maja 2025
Odpowiedź od HOTBIN Composting
We are glad you have had a positive experience - thank you for leaving a review. The HOTBIN Team
The bin was delivered promptly and with…
The bin was delivered promptly and with full explanation.
20 maja 2025
Odpowiedź od HOTBIN Composting
Thank you very much for your feedback - happy composting!
The HOTBIN Team
Easy ordering delivery and set up
Easy ordering delivery and set up. Seems to be working and has reached desired temperature several times but needs to be kept stoked to sustain the process. 4 weeks in and we have some liquid feed. The bin is some way away from filling up so I am planning more garden waste twice a week. Pleased with this purchase.
28 maja 2025
Odpowiedź od HOTBIN Composting
Thank you for leaving a review, the HOTBIN is a hungry composter so its good to keep it well fed to maintain the production of heat. Any issues please do get in touch otherwise we wish you happy composting!
The HOTBIN Team
Odpowiedź od HOTBIN Composting
Thank you for your positive feedback.
Any questions please do get in touch!
The HOTBIN Team
Odpowiedź od HOTBIN Composting
Thank you for taking the time to leave a review and we are pleased that you have had a positive experience. Any questions please do get in touch and we will be happy to help.
The HOTBIN Team
Waste of money
Purchased the HOTBIN Mega (700 ltr) after waiting months on end (following the instructions) the waste at the top never turned into compost. When I ask why the Hotbin never had a door or hatch to allow extraction from the bottom like the smaller models. I got told that you need to dismantle the whole box. I then asked what do you do with the material at the top as its not yet turned into compost. answer "You then skim off the top waste until you get to the lower layers that have composted. Put this to one side, then once you have removed the composted waste add this back into the bin to continue its cycle and continue to feed the bin as usual" what!!!
So you need 2 people also every time you want to get to the compost at the bottom, as you say its a 2 man build for this size of Hotbin (website and instruction)
I have been left with a very expensive lump of polystyrene that isn't fit for purpose!
Save your money!
12 lipca 2024
Opinia niezależna
Odpowiedź od HOTBIN Composting
Thank you for your review and feedback - we will pass this onto the development team.
We are sorry to learn that you are unhappy with your HOTBIN Mega. The HOTBIN Mega is a batch composting system designed to be filled with waste and then compost removed in around 3 months or when it suits your requirements. The timeframe can vary depending on the mix of waste and how well chopped up it is.
Like the other HOTBIN models, due to the composting process, there will likely always be some material in the upper part of the bin that isn’t as well broken down because the material has been composting for the least amount of time. The process for dealing with this material is the same for all HOTBIN units whereby it is removed and added back into the unit once all the usable compost has been removed to continue breaking down.
When removing the compost from the HOTBIN Mega, it is possible to just remove one wall rather than all of the walls but some find harvesting easier by removing all.
We hope that despite finding some un-composted material that you were able to make good use of the rest of the harvest.
If you have any questions or need support please do get in touch with out support team who will be happy to assist.
HOTBIN Team
Odpowiedź od HOTBIN Composting
Thank you for taking the time to leave feedback on your customer service experience. We are delighted that everything was sorted quickly for you. If you need any further assistance please get in touch.
The HOTBIN Team
Met at Chelsea Show
Met at Chelsea Show, great information about the bin from the staff at the show, paid for bin and it arrived very quickly and now enjoying using the bin and looking forward to good compost.
20 maja 2025
Odpowiedź od HOTBIN Composting
Thank you for your feedback. Any questions in the future please do get in touch!
The HOTBIN Team
Odpowiedź od HOTBIN Composting
Thank you for your feedback, we are glad to hear you had a positive ordering experience.
The HOTBIN Team
Easy ordering
Easy ordering. Quick delivery. It’s been going about 3 weeks now and is keeping its temperature. Looking forward to getting my first lot of compost in a couple of months. Thanks
12 maja 2025
Odpowiedź od HOTBIN Composting
Thank you for leaving a review on the HOTBIN. We are glad that everything is going well - we wish you happy composting!
The HOTBIN Team
Hotbin Mega
Efficient delivery, good quality product, easy to assemble, up and running on my allotment
12 maja 2025
Odpowiedź od HOTBIN Composting
Thank you for leaving a review on the HOTBIN. We are glad that everything is going well on your allotment - we wish you happy composting!
Great service a restored my hotbin…
Great service a restored my hotbin after a fix attack
14 maja 2025
Odpowiedź od HOTBIN Composting
Thank you for letting us know about your recent positive customer service experience.
Any issues in the future please do get in touch.
The HOTBIN Team
The hotbin has never worked…Don't buy!
The hotbin has never worked satisfactorily and I know from at least two other people that we are not alone. It requires a degree in biodegradation to operate and gives off an almighty whiff. I contacted support from Day One, literally, and though they are helpful we couldn't get our money back because we'd already put compost in it. It's a bit chicken & egg - you don't know it doesn't work until you try but once you've tried you can't get your money back. Expnsive mistake. Don't buy one.
11 czerwca 2024
Odpowiedź od HOTBIN Composting
We are sorry to hear that you are struggling with the HOTBIN operation. From your review mentioning the bad smell, this is an indication that the contents are anaerobic; commonly caused by too much moisture and/or a lack of airflow. This is re-balanced with the addition of paper/card to absorb moisture and woody material to encourage airflow. In addition we would always avoid layers of any type of material in the HOTBIN and ensure it is chopped up.
You mention you have been in contact with our customer services - however if you would like to get back in touch our helpful team will be happy to guide through a re-start.
The HOTBIN Team
Don't buy if you have any wildlife around
I contacted the company because my HotBin was damaged by a squirrel or raccoon, asking if they had advice for repairing the damage.
The response I got made it sound like I was lying about the source of the damage and their only suggestion was to purchase another unit.
Why would I spend another $300 on something that can be damaged so easily?
21 maja 2025
Opinia niezależna
Odpowiedź od HOTBIN Composting
We’re genuinely sorry to hear that you’ve had a negative experience with HOTBIN and felt let down by our support — that’s never what we want for any of our customers.
We absolutely understand your frustration — dealing with wildlife damage is stressful enough without feeling unsupported. While our bins are made from durable materials and typically stand up well in outdoor environments, we appreciate that nature can be unpredictable, and we take these types of incidents seriously.
From reviewing the email trail, it’s clear that we could have communicated better and more compassionately. Please know it was never our intention to imply doubt about your situation — rather, we were surprised by the damage, as damage from animals is an extremely rare occurrence.
We truly want to make things right. Marianne from our team in the USA has reached out to continue the conversation, and we’d still love the opportunity to work with you on a fair and supportive resolution so please do get back in touch.
Thank you again for your feedback — it helps us improve our products and how we support our customers.
Warm regards
HOTBIN Team
Anaerobic compost experience
Bought my hotcomposter bin last November. Didn’t really try and harvest until a month ago. I had made a schoolboy error of reading the temperature in Fahrenheit as Centigrade! Compost was anaerobic and very smelly.
Support in the form of Karen was excellent both on the phone and follow up emails. Basically had to remove all the compost & dry it until smell had gone and then reload with fresh compost, shredded paper and wood chip. Thank goodness for the good weather!
Bin is now happily composting again and definitely already up to 50C!
10 maja 2025
Opinia niezależna
We have had a Hotbin for about 5 years…
We have had a Hotbin for about 5 years and it works well, producing good moist compost very rapidly.
28 kwietnia 2025
Wide range of parts available
Pleased to find the supplier offers a wide range of spare parts. The two items I wanted arrived safely, well packed.
25 kwietnia 2025
Brilliant system
Brilliant system. So easy to use with quick results. Have started to retrieve the liquid feed already after 4weeks,
No smells and heats up quickly. I can’t recommend the HOTBIN enough.
15 kwietnia 2025
Great product - compact and easy to set up and use
Great product (HOTBIN mini) that has transformed my treatment of kitchen waste and garden waste.
Just waiting for my first batch of compost to be ready and hoping that it will then start to transform my garden too.
Easy to find a home for it even in a fairly small garden
14 kwietnia 2025
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