Homesealed Recenzje 

645
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Speed from start to finish was great no long waits. Darren gave us initial rundown and price for 7 windows and french doors. Which were measured and fiited in about 16 days. Fitters Barry and Fraser... Zobacz więcej

Oceniono na 1 z 5

Avoid this company. Two salesmen spent 2 hours with my Dad who has Dementia and quoted him £5900 for pvc windows for 1 bay window, they then opened a loan with 8% on his behalf, meaning 1 bay window w... Zobacz więcej

Oceniono na 5 z 5

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation. The ins... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had 12 windows installed in May last year. Eddie and his team were fantastic. They completed the job in one day and the clean up afterwards was immaculate. One of our windows subsequently became fa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi

Napisane przez firmę

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

645 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 35% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(645)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 93

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Highly unprofessional company.

Having received a quote from this company and then proceeding, I decided to cancel the agreement as is my right due to the fact the price turned out to be stupidly high compared to two following quotes. They pick their priced out of thin air and don't even provide the entire price on their quotes. Having given written notice I was cancelling, to this day I still haven't even received a reply from them, instead I was phoned constantly by their salesperson on several different numbers and turning up at my property. They have made no attempt to return the surveyor fee charged at the time and now my credit card company is involved. Avoid this company at all costs.

31 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there Mr Scott, Thank you for taking the time to leave your review. Could your please call our customer care help line on 0800 088 6430 to allow us to investigate this fully.

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Homesealed have just fitted my new…

Homesealed have just fitted my new Front and Back Doors. I am absolutely delighted with them and the two chaps that fitted them were excellent very friendly and very professional and took care of my property
I would certainly recommend Homesealed to anyone looking to replace their doors.

Mrs Roberta Watson
Glenrothes

12 czerwca 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Roberta👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

Professional Service & Amazing Team

The whole experience is fantastic. The team is swift, professional, attention to details, they tidy up the place after the installation. Special shout out Danny & Rocky! you guys rocks!

Highly recommended.

9 czerwca 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Kenny, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Fantastic product and best service

Fantastic product from a terrific, reliable team. Couldn’t have asked for more from ‘The A-team’ that is Emad, Alistair, Danny and Rocky and Claire in customer service, all of whom went above and beyond to deliver an excellent service. Wouldn’t buy windows, doors etc from anyone else!

27 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

Top Quality

Whole experience from start to finish was top quality and professional. Came out in the morning to fit 2 front windows and they had them fitted, sealed and new window sills installed within an hour and a half! Couldn't recommend enough.

7 czerwca 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Jonny, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 1 z 5

Nightmare saga …

Sent in review before and had a visit from the man for repairs to adjust windows 4 years on he made slight difference to two windows for noise but third windows still very draughty said they would be back but no show saga continues and dont use there ikano bank system what a night mare that was
Did complain same day as engineer left but no response as we only have 5months for small claims court might be only option

11 lutego 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there Mr Doherty, Thank you for taking the time to leave your review. We apologize for your negative experience with our company. Could your please call our customer care help line on 0800 088 6430 to allow us to investigate this fully.

Many Thanks
Michael
Customer Care Team

Oceniono na 1 z 5

Sham service/phishing

This company is offering a ‘rebate’ on old double glazed windows - according to them that rebate is supported by a Scottish Government subsidy scheme.

This is simply untrue. It’s a scam based on false information.

17 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there Rory, Thank you for taking the time to leave your review. Could your please call our customer care help line on 0800 088 6430 to allow us to investigate this matter fully.

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

3 windows installed

From start to finish the whole process was very professional and friendly. When windows were being installed we were told roughly how long it would take and the guys kept us up to date as to what was happening. Windows very good quality and would definitely recommend the company.

27 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Smith👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

New Front Door

From contacting Homesealed, to picking a new front door to survey and fitting was a smooth and easy process. I was kept up to date all through the process. The fitters were quick, friendly and left not one bit of mess behind. I am delighted with both my door and the service received.

2 czerwca 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Yvonne, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 4 z 5

Decent job carried out.

We had a very thorough sales evaluation including full explanation of the process. We had our letter with date for installation, unfortunately there was a miscommunication somewhere as nobody turned up on the day allocated. I had to phone to find out what was happening, to be told that we should have been contacted to let us know there had been a change to the date. The next day we were supposed to have someone turn up, we then had a call to say it would need to be rearranged.
On the rearranged date all went according to plan. The team were very good and completed all 7 windows and a door within the day. Not much mess was left behind (some dust) and all materials were removed with them.

12 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there Sandra, thank you for your review Your feedback will be passed through to our team. If you need anything in the future you know where we are. Many thanks

Michael
Customer care team

Oceniono na 5 z 5

Installation of 3 new windows

Chose Homesealed to install 3 new windows and they were very friendly and professional from the first appointment to the completion of the work, particularly Danny & Rocky who actually fitted the windows.

Everything was clear and concise from the outset and was carried out in line with everything they said would happen, with good communication on each stage (quote, survey & fitting) throughout. Very good quality work and we would rate them highly.

27 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Douglas👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

Windows and door

I needed a large amount of windows and a door installed and from the word go the service was excellent. Ross was the first contact and he was fun to deal with and together we sorted out the best way forward for a relatively complex project. Soon after Jim the surveyor arrived and expertly and carefully sorted out the fine details. Finally Malcom and his team installed the windows and door and did a really efficient and excellent job -keeping me up to date all the time and working out some minor challenges with me. Everybody involved throughout the project was hard-working, skilled and very friendly and my house was left in great condition and the whole project has totally enhanced my house. I am very pleased indeed and would not hesitate to recommend the team. This was a relatively complex job of work and whereas the windows are fitted perfectly, unfortunately the trim around the door is not correctly aligned. Nevertheless, Ross has been around again briefly and has assured me that this will be quickly sorted and I am sure it will!

28 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Stuart, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Highly recommended

Excellent job done by Danny and Rocky. Would highly recommend.

28 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Andrew, thank you so much for taking time to leave your 5 star review, we greatly appreciate it. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Danny and rocky

Both were polite explained what they doing ,roughly how long it would take,cleaned up after they finished done a excellent job 10/10 I would recommend company to my family and friends

29 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi James, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 1 z 5

A type or gerilla marketing that I…

A type or gerilla marketing that I would never go for. Rang doorbell, someone was saying that they offer great prices due to some schemes that are available for even working people, not just low income households. Said that our neighbour also booked an appointment for assessment that day for 5:30. Out of interest I booked one for 5 when husband is at home. Took my number and five minutes later I received a call to confirm the booking for a free assessment.

Guy came at 5, started to talk talk talk talk, about buildings, schemes, us, etc. after over half an hour very fast talk, he finally got to the point to look at the external walls. More questions and talk talk talk. Then he explained a kind of flexible loan they offer with a one off admin fee of £399 as they need to do lots of admin to get the scheme offer approved.

He then called his 'boss', talk talk talk again and asked that person to give a quote. It was nearly 10k, a few hundred less. And just now, just fur us, just that moment they can reduce for £4860..... but we need to pay the £399 that evening. We said we want to consider as husband just started to work after a long break, then he banged the question: 'Do you have a credit car?' FFS! That was the moment when I decided no.

As soon as we said no, he even offered to put the £399 towards the instalments. Still said no, then called the so called 'boss' and talked talked talked again emphasising loudly that we do not want the offer blah blah and he does not thing there is point for the boss talking to us as we decided already. Then quickly ended and told us that the offer only stands that moment, if we change our minds even tomorrow we won't get the option to get the discount.

What a disgusting way of invading people's privacy and get data from them. I will ask them to delete all my data as per the GDPR. And no mate, there is no way that anybody in their right mind would just bring their credit card to a random person whom I did not even initiate the visit with. Well, whoever does that deserves what comes after. Tasteless...

28 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there thank you for bringing this to our attention, we as a company are very sorry for the experience you have had. We will fully investigate this matter and get back to you as soon as possible unfortunately we have checked with our customer care team and we don't have any complain registered, could you please contact us at your earliest convenience and allow us to investigate this for you. Please call us at 0800 088 6430

Many thanks,
Michael
Customer care team

Oceniono na 5 z 5

After much searching

After much searching, we chose Homesealed to install five new windows and a front door, and it was the right decision. They were friendly and professional from the first appointment to the completion of the work. The quality of their work was of the highest standard.

Later, we decided to have the house painted, so we called them. We were introduced to Roan, who is a true asset to the company. He guided us through the different processes and helped us secure a great deal from Robert that suited our needs.

On the scheduled day, James arrived to prepare for the work. He kept us informed and worked diligently throughout the process. Three days later, the job was tidy and finished, resulting in an excellent outcome.

It was a five-star job from start to finish, courtesy of a trusted and professional company. I will not hesitate to use them again when we need new fascia and guttering. Recommended for Quality and friendliness.

17 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Robert👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

Great workmanship

Danny @ Rocky fitted windows and doors for my parents in Earlston scottish borders. Great workmanship, clean and tidy. We would highly recommend this company. Eddie and Louise Lynch.

26 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Louise, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Homesealed

Owen Devlin was the salesman for Homesealed, very polite and professional. Excellent at his job.
And Danny and Rocky fitted my 4 windows and back door. Excellent job done and everything tidied when job complete. Couldn't recommend them enough :)

12 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Amanda👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

Oceniono na 5 z 5

This company has been extremely helpful…

This company has been extremely helpful from start to finish, very clear from the point of sale right through to the fitting last Friday, fitters were very efficient and tidy.

9 maja 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Carolyn, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team


Oceniono na 5 z 5

Danny and Rocky fitted 8 windows for me…

Danny and Rocky fitted 8 windows for me over two days. They were polite and professional from start to finish. Done an amazing job of the windows and checked I was happy with everything before leaving. Highly recommend.

6 maja 2025
Opinia niezależna
Logo Homesealed

Odpowiedź od Homesealed

Hi Rubina👋 Thank you for taking the time to leave us your 5 star review, we really appreciate it! We pride ourselves on the quality of our products and we're so glad you're experiencing the difference in your home. We'll be sure to share this great feedback with all of our team! Absolutely amazing to hear you’re experiencing the difference in your home. If there is anything else in the future don't hesitate to give us a call. Regards, Michael Customer Care Team

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