Homesealed Recenzje 

644
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Avoid this company. Two salesmen spent 2 hours with my Dad who has Dementia and quoted him £5900 for pvc windows for 1 bay window, they then opened a loan with 8% on his behalf, meaning 1 bay window w... Zobacz więcej

Oceniono na 5 z 5

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation. The ins... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had 12 windows installed in May last year. Eddie and his team were fantastic. They completed the job in one day and the clean up afterwards was immaculate. One of our windows subsequently became fa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

New windows fitted, the difference is unbelievable. We stay on a main road, not a sound can be heard. Fitting team did an excellent job removing old windows, new windows installed, everything com... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi

Napisane przez firmę

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

644 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 35% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 92

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The Homesealed team were really down to…

The Homesealed team were really down to earth and easy to deal with.
On the day of window fitting they were really efficient and tidy and even offered to take my old blinds out my way to the tip which was really helpful as I don’t drive! The window seems to be great quality and I’m happy with what I’ve chosen. The company does finance options too.

18 sierpnia 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Sacha, thank you so very much for taking the time to leave your 5 Star review , your kind words and feedback are greatly appreciated. We will pass this over to our fantastic team and it's always a delight to hear we managed to help. A happy customer is why we do what we do :)
Welcome to the Homesealed Family!

If I can help with anything further , please don't hesitate in contacting me,

Many Thanks
Michael
Customer Care Team

Oceniono na 4 z 5

Great service from start to finish

Great service from start to finish

20 sierpnia 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

I'm very pleased with my new windows

I'm very pleased with my new windows. Good workers didn't stop till the work was finished. Cleaned up afterwards I didn't have to do anything.
I would recommend this company.
Thanks guys.

19 sierpnia 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

No issues at all

No issues at all. Very professional from start to finish.

18 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Val, thank you so much for taking time to leave your 5 star review, we greatly appreciate it. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

First class work

Guys were running late due to no fault of there own they called and kept me updated with timing etc, still completed the work in the day they said they would. Guys that fitted the doors were great, hardworking, friendly and showed and explained about everything after they were fitted, I got a call afterwards from management asking how the job went etc. Would highly recommend done a great job.

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Donna, Thank you so much for taking the time to leave us your 5 star feedback its greatly appreciated and will help us to become even better. We are delighted to read that our team cleaned everything up before leaving your home and that you are already feeling the benefits of your new doors.
Welcome to the Homesealed family & Thank you!

Take Care
Michael
Customer Care Team

Oceniono na 5 z 5

Great Quality and Service (Douglas…

Great Quality and Service (Douglas MacIntyre)
company fitted windows and doors across the house. they were really great with follow up via customer services to make sure everything was right and we're happy to fix the last snags to get it there.
quality of the windows and doors were great and really improve the heat retention of the house.

6 listopada 2025
Opinia niezależna
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Odpowiedź od Homesealed

Thank you Mr MacIntyre for taking the time to leave your 5 star review, it's greatly appreciated. We love to hear how quickly we responded to any snagging you had and we hope your home is cosy and warm, just in time for winter.
If we can help with anything going forward please don't hesitate in getting in touch.

Many thanks
Jack
Customer Care Team

Oceniono na 5 z 5

We had 12 windows installed in May last…

We had 12 windows installed in May last year. Eddie and his team were fantastic. They completed the job in one day and the clean up afterwards was immaculate. One of our windows subsequently became faulty. Davie, the engineer, came on time last Tuesday (4th November) and sorted the problem. Great service all round.

4 listopada 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Duncan, thank you so very much for taking the time to leave your 5 Star review , your kind words and feedback are greatly appreciated. We will pass this over to our fantastic team and it's always a delight to hear we sorted any snagging you had. A happy customer is why we do what we do :)
Welcome to the Homesealed Family!

If I can help with anything further , please don't hesitate in contacting me,

Many Thanks
Jack
Customer Care Team

Oceniono na 5 z 5

Great experience had 5 windows and a…

Great experience had 5 windows and a patio door put in the guys were great very polite and left the place very tidy afterwards can’t be any happier with the work would really recommend them great family company

5 listopada 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Kara, thank you so much for taking the time to leave your 5 Star review. We strive to make sure we leave our customers homes clean and tidy after every job and we are delighted to see our team have done this. We would like to welcome you to the , Homesealed family and thank you for choosing our company . If we can help with anything else , please don't hesitate in contacting us.

Many Thanks
Jack
Customer Care Team

Oceniono na 5 z 5

All went to plan from start to finish.

All went to plan from start to finish.
Fantastic job all rubbish was cleared up and taken away too.
Loving our new door 👍

28 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Frances, Thank you so much for taking the time to leave us your 5 star feedback its greatly appreciated and will help us to become even better. We are delighted to read that our team cleaned everything up before leaving your home and that you are already feeling the benefits of your new door, (great choice btw :)
Welcome to the Homesealed family & Thank you!

Take Care
Jack
Customer Care Team

Oceniono na 1 z 5

A must read - avoid this company

A long read but a must read if you are going to use this mob.
I would never recommend this company . Poor customer service . We recieved our letter confirmimg our installation date . 2 days later we recieved a call changing the installation date so i had to change the holidays i had booked off for to accomodaye them so not off to a good start . The woman dealing with us as our point of contact wasn't great at her job . Once all fitted she phoned for balance of payment . As there was a safety latch missing from window in my son's room I refused to pay until the latch was fitted . Told me I couldnt do that and I better pay . She took a complete strop and said she would speak to the bosses . I was told by the sales rep I was to pay in full once I was happy with the job . Got a text short time later saying latch will b fitted next day . I phoned them and paid in full once latch was fitted . There was other minor snaggings to b sorted . They have finally finished the snaggings today it has only taken them 6 months . Claire never phoned once to tell us anything she really needs to go on a customer services course because she is clearly needing trained properly . Over the six months there has been a few dates booked when they didn't turn up . No phone call to let us know or apologise despite having taken time off work or unable to work an overtime shift to await ton them arriving. The fitter turning up without the right parts to complete all the snaggings. Everything handled in a totally amateurish way with the only communication from them.being text messages I just assume they don't know how to treat customers who paid them cash for all new windows and doors in a semi detached house . So from the start none of the service was really up to a good standard except for the 2 fitters who done the job . Issues with windows because they say they make their own and if they do they maybe want to employ someone to check the actual quality of what is built . Once they had my money it has just felt like they could not care less about giving a good service .
So I would urge people to look around and see if there is better companies that you could use because this company did not meet the standards they claimed they would . Now that the work is finally completed there us still 1 issue with the new back door they fitted and the worker who does the snagging list does not seem to be able to fix it and is just telling my wife a load of technical nonsense as to why the door won't close properly unless u push the handle up to engage the locking mechanism . So if we just close the door without pushing the handle up and engaging the locking mechanism then there is 2 gaps that we can see daylight coming through. But yeh they have happily taken my money and cant fix the issue with the door .

3 listopada 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Gary , thank you for taking the time to leave your review. We have been dealing with your wife regarding your snagging issues and have booked you in at your wife's earliest convenience (due to work commitments) on the 24th November.

As discussed with your wife we are so very sorry you have received this level of customer care, we take great pride in our work and have most definitely not met your expectations on this occasion. We can only learn and get better from our mistakes and I can assure you this level of complaint will not happen again.

I am in constant contact with your wife and have offered my personal telephone number to give you a direct point of contact. If there is anything else I can do to help , please don't hesitate in contacting me.

Many thanks

Jack
Customer Care Team

Oceniono na 5 z 5

5 Star Company

Great service from start to finish with Homesealed, I’m delighted with my new doors. The fitters on the day (Mark & Craig) were very professional and informative regarding the full installation process. They arrived for the job early and left the house immaculate. I couldn’t recommend the company highly enough and I won’t hesitate to contact them again for any future home improvements.

Thanks again to the full team for a 5 star service.

27 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi there Abi, thank you for leaving your kind and positive review. We are so glad to hear that you got on well with us and you had a good experience with Mark and Craig. If you ever need anything done in the future don't hesitate to call us
Many thanks, Michael customer care dept

Oceniono na 1 z 5

If I could give no stars I would

If I could give no stars I would, paid my deposit in September and have heard nothing about work starting, have not responded to emails or telephone calls RIP OFF COMPLETE RIP OFF STAY WELL CLEAR NOT REPUTABLE have to go to court to claim deposit back
UPDATE GOT MONEY BACK WITH APOLOGY FOR OVERSIGHT GREATLY APPRECIATED

27 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Mr & Mrs McClung , thank you so much for bringing this to our attention. All money paid was transferred to you immediately and as discussed on the telephone all measures have been taken to make sure this never happens again.

Many Thanks
Jack
Customer Care Team

Oceniono na 4 z 5

Happy customer

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were alerted to a small crack in one of the panels in the bedroom window. This is our only issue however this is currently being rectified. Would use this company again and recommend to others.

24 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Jonny, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Excellent company

From the visit from James, the sales person, to the instalment of the windows, the whole experience was 5 star. The team who put the windows in ( Dougie and Adam- forgive me if I’ve not got names correct) were courteous and very professional. The workmanship was outstanding and they left the house exceptionally tidy. They did have two days to complete the job but they decided to work on and completed the job in one day! Windows and doors are excellent quality.
Any communication with the company has been first class- they couldn’t be more helpful. I’d highly recommend this company to anyone thinking if replacing windows and/ or doors.

22 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Margaret, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Perfect doors and windows

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation.
The installation was perfect, only taking 6 hours to complete our whole house with new windows and doors. Love the quality and look of everything and they have supplied a plasterer to fix any little tiny wholes caused by the install around the windows. Would definitely recommend.

15 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Steven, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

Just had Windows fitted by Homeseal

David Frew Just had Windows fitted by Homeseal. Good quality, the fitters were fantastic Malcolm, Ross and Keiran they never stopped not even 5 min. What a team of workers. Cleaned up all mess. Shown all features asked if I was happy with the work before they left. Would definitely recommend or use again in the future.

10 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Andrea, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 4 z 5

Fantastic experience throughout

Fantastic experience throughout. Brilliant company with great atersales.

16 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Chris, thank you so much for taking time to leave your positive review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 5 z 5

I had my all windows doors replaced

I had my front windows, door and pirch replaced. Then 6 months larer my back windows and door completed. The work was fast and efficient both installing teams left the areas well finished and clean. My house is now much cosier and my bills have reduced. Thanks great work, i would recommend. David Logan Kilmarnock

16 października 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi David, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Oceniono na 1 z 5

I had my Loft insulation and gutters…

I had my Loft insulation and gutters and Soffits replaced by Homeseal Insulation was fine but Gutters and Soffits was a very unprofessional finish. The guys were obviously Sub contracted by Homeseal. He left his own number if I had any problems .I called him out three times The gutter seperated from next door t he sorted that.2Years on customers services have fobbed me off after wind damage they even said they hadn't done the job.I have all the paperwork and the so called 10 year Guarantee Pictures available

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

Returning Customer

We had recently moved in to a large tenement flat and needed to replace some very old and damaged windows.
We met with the sales consultant Becca, who was very thorough and consultative. She knew we would initially be prioritising some windows and returning later to complete the project.

From commitment through to fitting of windows , all was very smooth with no problems. All the staff, sales, surveyor, window fitters and admin were friendly, helpful and professional. The window fitters were friendly, tidy and quick, making sure I knew about the features again before they left. Post sales team quickly followed up to ensure we were happy. We had a really good experience, would highly recommend. Will definitely consult with Becca again when we return to complete the project. Thanks Becca and Home Sealed.

10 czerwca 2025
Opinia niezależna
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Odpowiedź od Homesealed

Hi Craig, thank you so much for taking time to leave your 5 star review, we greatly appreciate it . Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

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