Homegoods Recenzje 

205
Wynik TrustScore: 1 na 5

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered swing chair 25 April still waiting says delivered 24 May , was home all day ? Sat's delivered by DHL , queried with Home good services says contact post office!! Asked for refund , still wa... Zobacz więcej

Oceniono na 1 z 5

Do NOT order from home-goods (TM). It is NOT a legitimate company - email response doesn’t even contain company name. 4/13 ordrered 100 Nitrile gloves for $20; Charged Additional $15.40 for VIP delive... Zobacz więcej

Oceniono na 1 z 5

I ordered a dehumidifier, instantly received an invoice along with acknowledgement of order. Over a week later I hadn't heard anything so rang the number given. This was not recognised. Alarm bells we... Zobacz więcej

Oceniono na 1 z 5

Ordered 300 alcohol hand wipes from them on May 27, paid thru PayPal same day and promised delivery in 7-10 days with money back guarantee. still have not received them and website no longer working.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Informacje przekazane przez różne źródła zewnętrzne

We aim to catch all the best prices in the UK for kitchen electrical appliances at Homegoods. Large stock list of all the best brands


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very efficient service

Ordered a SMEG fridge online, had a quick response to let us know that teh model number had changed and would this new model be acceptable which it was, the order was placed and the week before delivery we had a date confirmed and the day before we had the 2 hour time slot confirmed, we even had a call when they were 20mins away which was very good.
Definitely would use and order any items needed from yourselves again.

26 października 2011
Opinia niezależna
Oceniono na 4 z 5

Very good

Goods delivered on time. Good customer service. They promised to phone me half an hour before the delivery and they did, so I was ready to welcome them.

22 października 2011
Opinia niezależna
Oceniono na 5 z 5

very good service

Very good service and delivery, with excellent help to install new Tumble Drier and remove old. Excellent valve for money all-round in these hard economic times.

20 października 2011
Opinia niezależna
Oceniono na 5 z 5

Efficient service and speedy delivery. Excellent.

Item we originally picked had been discontinued by the manafcturer. Was contacted the following day and offered the new model for the same price (which was very competitive). The item was then dispatched and delivered the same week. Excellent.

18 października 2011
Opinia niezależna
Oceniono na 2 z 5

very slow delivery and don't ring back for update

when we purchased the washing machine from them, we have to ring them so many times and they don't ring back for updates. it takes them so long to give us the answers and at the end they will say that it was a wrong item that was delivered to them wherein the 7-10days has already lapsed. if you need something quick this is not the place for you to purchase.

16 października 2011
Opinia niezależna
Logo Homegoods

Odpowiedź od Homegoods

Apologies to Mr's Gomez. The Maytag washing machine was initially delivered incorrectly by Maytag. This was reported and rectified by Homegoods paying for a carrier service to speed up delivery of the correct machine. I believe that Mr's Gomez were kept informed of the situation at all stages although sometimes time drags on whilst the retailer 'chases' through the manufacturers process. Again, sorry it took a while and hopefully the machine is performing well. Mark Felton

Oceniono na 5 z 5

Great

Great customer service, on time and easy to deal with.

4 października 2011
Opinia niezależna
Oceniono na 5 z 5

Service more than I ever dreamed of!!

My Whirlpool microwave arrived by return of post!! I ordered it, on line, late on a Monday morning and at teatime on Tuesday I was cooking the evening meal in it!!

How's that for a fast service, and from one end of the country to the other? It arrived, as described, perfectly packaged, all in order.

Just slightly disappointed that there was no recipe book with the microwave. But that would be a complaint to Whirlpool, not your company.

3 października 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent service

We ordered a dishwasher and were phoned to discuss the next available delivery date. I was very happy with the date suggested and was told I would be phoned with an hours notice. The driver rang top confirm and then rang several times to let us know he was stuck in traffic and to double check details (he had the wrong ending to the postcode so had gone to an address a few streets down). No matter since he was efficient, polite and helpful. When he realised the dishwasher wouldn't fit through the door with the packaging, he unpacked it for us and took the rubbish away. No complaints at all. I wish all deliveries were this straightforward. I wouldn't hesitate to use this company again and will recommend to my friends. Best price too!

2 października 2011
Opinia niezależna
Oceniono na 1 z 5

Appalling service. Avoid !

I ordered a kitchen sink from the Homegoods website and paid by credit card. I received an email confirming the sale and stating that I would be contacted to arrange delivery in 4-5 days.

I heard nothing for 10 days so called Homegoods to check on progress. The staff member said that they would check and phone back. They did not. This happened three times.

On my fourth attempt, over two weeks later, a staff member called 'Max' admitted that the item was not available and had actually not been avaliable for several months. This had not prevented the firm from listing the item on its website or from taking my payment. 'Max' also failed to return my call as promised, and was incredibly rude when I called him back!

Only when I managed to speak to a man called Selton, who identified himself as the owner of Homegoods, did I finally get my payment refunded.

An appalling level of service. Avoid this firm.

23 września 2011
Opinia niezależna
Logo Homegoods

Odpowiedź od Homegoods

Unfortunately Homegoods could not supply this sink. It had been discontinued. Our records indicate that Mr Owen was contacted and advised of this and that the alternative new model was offered at the same price, but this was declined.
Regarding rudeness Mr Owen's comment to me was that Max "put the phone down" on him. Not the case, that call was cut off due to broadband telephone line dropping out, Mr Owen was then called back.
In truth all companies have issues with stock occasionally and these issues are rectified to the best of that companies ability. Mark Felton.

Oceniono na 5 z 5

competetive price and good service

The whole transaction was straight forward.ordered online on a Sunday and recived phone call on the Tuesday rather than the 4-5 days stated on their web-site.Courier service rang on the Friday as promised to confirm delivery the following Monday.Item was delivered within the time slot given.

20 września 2011
Opinia niezależna
Oceniono na 5 z 5

Pleased to say Homegoods performed well on my order

Ordered a Leibherr wine fridge which was processed and delivered in a timely fashion as stated on the order. There was one minor hitch, whereby their logistics subcontractor could not deliver at the pre-agreed time so homegoods fixed this by delivering themselves.

12 września 2011
Opinia niezależna

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