Homegoods Recenzje 

205
Wynik TrustScore: 1 na 5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered swing chair 25 April still waiting says delivered 24 May , was home all day ? Sat's delivered by DHL , queried with Home good services says contact post office!! Asked for refund , still wa... Zobacz więcej

Oceniono na 1 z 5

Do NOT order from home-goods (TM). It is NOT a legitimate company - email response doesn’t even contain company name. 4/13 ordrered 100 Nitrile gloves for $20; Charged Additional $15.40 for VIP delive... Zobacz więcej

Oceniono na 1 z 5

I ordered a dehumidifier, instantly received an invoice along with acknowledgement of order. Over a week later I hadn't heard anything so rang the number given. This was not recognised. Alarm bells we... Zobacz więcej

Oceniono na 1 z 5

Ordered 300 alcohol hand wipes from them on May 27, paid thru PayPal same day and promised delivery in 7-10 days with money back guarantee. still have not received them and website no longer working.... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Informacje przekazane przez różne źródła zewnętrzne

We aim to catch all the best prices in the UK for kitchen electrical appliances at Homegoods. Large stock list of all the best brands


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Everything about it was excellent.

I ordered the goods at lunchtime and they were with me first thing next morning. The goods were well packaged and in perfect condition and it was cheaper than anywhere else. I couldn't ask for more. If this is the usual standard of service I'd highly recommend Homegoods to anyone.

31 stycznia 2012
Opinia niezależna
Oceniono na 2 z 5

Good price but did not keep promise on delivery time.

I ordered a vacuum cleaner January 9th. I did on the basis of price ( from a comparison site) and availability. Homegoods said that they had the item in stock and that it would be delivered in 3-5 days. It is now Jan 23 and it still has not arrived. I have recieved one phone call early on to confirm order but had to phone them myself to query the time it was taking to deliver.
The people are very courteous but the promise and reality do not match up.

23 stycznia 2012
Opinia niezależna
Oceniono na 2 z 5

The total lack of information is very disappointing

Ordered microwave 06 01 12,it is now 21 01 12 and we have heard nothing! We phoned yesterday and spoke to what seemed a very nice man who told us we would receive a phone call in the afternoon to arrange delivery after the weekend,and we are still waiting.It is difficult to review the situation when there is nothing to review only silence.

21 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Best price, delivered as agreed.

It is simple - I searched the internet for the best price of the applicance I had already decided I wanted. The Homegoods price was quite significantly better than any other competitor, John Lewis included. I got a phone call to confirm delivery and the appliance was delivered as agreed. I confess, I still haven't taken it out of the sturdy box (in the middle of house development) so cannot yet confirm if it works! However, so far very happy.

17 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent from First to Last

Our dishwasher was ordered and an acknowledgement sent.
We were phoned with a delivery date shortly after, with a promise that someone wpould call the day before delivery and give us a time window - they did. Just for good measure the lads making the delivery called to let us know that they would be at the house within the hour - they were (almost to the minute).
Top marks for this company, I would use them again without hesitation.

17 stycznia 2012
Opinia niezależna
Oceniono na 2 z 5

Appears to be efficient at selling but unsatisfactory after sales service.

As far as the purchase of the Microwave was concerned there were no problems though the time between purchase and delivery was not particularly quick. However when we had a problem with the item ( faulty turntable motor) Homegoods did not seem interested in providing an after sales service apart from supplying us with the tel no of the Bosch repair service.

9 stycznia 2012
Opinia niezależna
Oceniono na 1 z 5

Shouldn't advertise having stock when they don't.

I don't really expect to be asked for a review when my transaction with HomeGoods was cancelled by them once they decided that they didn't actually have any stock after all. This was after they had taken payment and sent s confirmation email. Very poor communication, no real apology for messing me about so close to Christmas...overall, very disappointing.

29 grudnia 2011
Opinia niezależna
Oceniono na 2 z 5

Website details not updated

The item on the website is listed as a HG-GSD34N01GB which had a lever handle - I believe that is what the picture shows, it is certainly different from the Bosch catalogue picture. There we are, we'll just have to agree to disagree - hope my refund comes soon!

23 grudnia 2011
Opinia niezależna
Logo Homegoods

Odpowiedź od Homegoods

Sorry Mr Cock. The Bosch spreadsheet detailing changes from old to new models list the GSD34N10 > GSD34N11 as 'No Change'. The picture placed on our website is the same as on the Bosch website and it shows the grip handle. Not really sure what else we can offer? Mark Felton

Oceniono na 3 z 5

Delivery took ages

Ordered 18 November 2011 - a Friday
Delivered 8 December 2011 - a Thursday

Money debited on 21 November 2011

21 real days between order and delivery - 15 working days

Originally quoted 5-7 working days for delivery

9 grudnia 2011
Opinia niezależna
Oceniono na 4 z 5

Great service, quick delivery..Terrible website;)

To be honest when I first went to the site, I didn't think it was genuine, as the prices were low but the website didn't look very professional. I did some reasearch and found mainly good feedback.. To which I am happy to add.

The service was second to none. Ordered my item and after a few days was able to use the online chat (which I have to say is excellent) to enquire when the item would arrive. within minutes I had a reply, and what surprised me even more it did arrive the following Monday.

Would highly recommend, and hope to use again..

Thanks

5 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent

Good price, (excellent security/frad prevention measures) friendly staff and execellent delivery procedure, was kept up to date all throught the process from order to delivery. We were given a 2 hour time slot of between 7am and 9am, delivered and unpacked by 7.30am.
We will definitely use (and recommend to others) again.

4 grudnia 2011
Opinia niezależna
Oceniono na 3 z 5

Acceptable!!

Acceptable, nothing more or less. On your paper work it stated that we would be telephoned and given a slot for our goods to arrive. We received no communications from you at all, just a knock on the door and there were the goods. LUCKILY, we were in but that is not the point.
Not impressed, you should take a page out of John Lewis's book and see how they perform. You don't even get a 1.

3 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Outstanding Customer Service!

By far the cheapest option for my Miele tumble dryer, undercutting big retailers by £140! Fantastic customer service, phone calls to confirm a convenient time to deliver (well within the stated delivery time scale) and a call from the driver on the day to say they were on their way! Highly recommended! Will definitely use this company again.

29 listopada 2011
Opinia niezależna
Oceniono na 5 z 5

Swift service

No hassle, goods delivered on time. Very efficient service and very competitive price. Would use company again.

27 listopada 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Very good price,prompt contact, delivery day given in plenty of time morning or afternoon slot given then 2 hour slot given on day , and driver rang to confirm exact time , excellent. Goods in perfect condition.

25 listopada 2011
Opinia niezależna

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