Ordered shelves £180.00 worth only received part order three parcels on order only received 2 4 shelves missing no phone contact at Homebase customer service Email only what a waste of time no one w... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ Sheffield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions... Zobacz więcej
Samantha (employee at Crystal Peaks Sheffield) was an absolute angel when I was exchanging an item I had picked up only an hour previous. Like a fool, I had told her I didn't need a receipt on my orig... Zobacz więcej
Everyone we dealt with was friendly and efficient....our click and collect order was collected by ourselves from the shop floor as we had ordered using the Easyfundraising app to raise a bit of money... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami domowymi
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Sklep meblowy
- Sklep ogrodniczy
- Sklep z meblami kuchennymi
O Homebase - Sheffield Drakehouse
Napisane przez firmę
Homebase
Napisane przez firmę

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Dane kontaktowe
Unit 12 Drakehouse Retail Park, Drakehouse Way, Waterthorpe, S20 7JJ, Sheffield, Zjednoczone Królestwo
- 0345 640 7839
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 51% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wonderful delivery no problems
Unprofessional member of staff
The person asked to help lift my purchases into the car complained that “I am not dressed properly to do this. The women should have to carry stuff too not just us men”
He was very grumpy about it which isn’t my fault frankly. I have to say, in the past, the staff have been very helpful.
Also I discovered two items were missing from my order when I returned home so I will have to go back for them.
Made my order then got quick delivery…
Made my order then got quick delivery and the item was well packaged
Barbecue
From ordering online to picking up was little over an hour. Fabulous service!
Was greeted by a lovely lady
Was greeted by a lovely lady. Very helpful with another issue I had. A true customer server
Unpleasant experience
Went in for an advertised Bosch Strimmer
One on display and big offer ticket on the product hung up
None in stock …!!!!!! Bank Holiday weekend and out of stock -I was astounded
We were advised we couldn’t buy display model I had no problem with that
My problem was the assistant said he wouldn’t take it off display so everyone coming in for the offer strimmer would have to find assistant to check non in stock -he wouldn’t even put an out of stock sign on the product to save people wasting there time
Made no sense don’t think I’ll go to Homebase again they can be relied upon to have goods in stock

Odpowiedź od Homebase - Sheffield Drakehouse
The down side went in store to purchase…
The down side went in store to purchase the paint asked assistant as there was none on the shelf was told I could order it in store didn’t bother and ordered it on line to pick up from the same store and it was showing there was 4 in stock but it wasn’t on the shelf on the positive ordering on line and next day pick up went smoothly
Quality paint
Easy to order part order got delivered to the house and 2 tins I collected from store.
The order was wasy to place
The order was wasy to place. My order ready ready to collect within the hour.
They took my garden furniture to my car and managed to get it in the boot for me.
Staff where very attentive sorted all…
Staff where very attentive sorted all for me. And the collection was easy and very helpful took the large box to the car for me big thank you.
Missing feet!
Quick to respond and click and collect swift also.
However four rubber feet missing from one of trestle tables.Rang going to collect the feet from store on Monday 12 th August
Great
Really great help from a member of staff who helped us look at products & then helped to load our car.
Great service
Click n collected wasn't waiting long at all for it to be brought out of the warehouse. Staff very friendly and helpful
False advertising ordered the product…
False advertising ordered the product going by the picture and illustration which includes base etc only to be told base is separate once bought asked at counter for a base to be told none in stock not very helpful at all

Odpowiedź od Homebase - Sheffield Drakehouse
Fantastic service
Fantastic service! Items ready and Tony took them to my car. I was very grateful for his help as it was a swelteringly hot day. Thank you to all involved but especially Tony!
Superb customer service
I had bought a really poor lawnmower (Sovereign cordless) and returned it to the shop even though I had lost the receipt. The staff at Drakehouse Sheffield were fantastic and took it back no questions asked. Superb customer service! I have purchased a replacement at the same store
My order was ready and waiting to…
My order was ready and waiting to collect as I got there
Highly satisfactory
Large choice, good prices, easy to order and convenient to collect.
All good items waiting parisal vaseclick collect…
All good items waiting click collect staff nice
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







