The worst return process and customer service I’ve ever experienced. Absolutely awful! After 30 emails back and forth, they kept refusing to speak to me because my PayPal address was different. When... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Home base chester sealand road went for paint for large building . Julie was amazing and we ended up buying different paint on her advice . So very helpful and knowledgeable which makes a huge chang... Zobacz więcej
Just had the most amazing customer support from Rachel in Homebase Sealand Chester. Working on gardens she jumped on the furniture department and had only used the delivery service once. She showed in... Zobacz więcej
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She mad... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami domowymi
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Sklep meblowy
- Sklep ogrodniczy
- Sklep z meblami kuchennymi
O Homebase - Chester
Napisane przez firmę
Homebase
Napisane przez firmę
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Dane kontaktowe
Unit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire, Zjednoczone Królestwo
- 0345 640 7057
4,3
Doskonała
107 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 47% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Home base compost
Bought 3 bags of homebase multi purpose peat free compost for £18 .this compost is full of wood chips extremely coarse and has not been sifted, it is unsuitable for seedlings and pots .very disappointed with this product
24 lutego 2024
Opinia niezależna
Odpowiedź od Homebase - Chester
Hello David,
Thank you for your review, we are sorry to hear you are dissatisfied with the quality of our compost. We are on a huge & exciting, environmental journey to reduce and remove peat from our business. Peat free product consists of more and varied materials vs peat; therefore it can sometimes look and feel much different to a peat based compost. Our Homebase branded composts are all tested and trialled. They pass our performance expectations. Please do get in touch with us with any images/batch codes on the bags you purchased so we can conduct a more extensive review.
Kind Regards
Team Homebase
Ordered online & received a message to…
Ordered online & received a message to collect my item within a very short time. Staff so helpful and friendly at the store.
17 lutego 2024
Opinia niezależna
Julie was amazing.
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She made our experience very pleasant and we will go back again and see her.
9 lutego 2024
Opinia niezależna
Lovely service
The shop was very clean and tidy , the lady on the till with short curly red hair and glasses was very friendly . I’ll definitely be back
8 lutego 2024
Opinia niezależna
Steve was a great help
Steve was a great help, his customer service was impeccable. Nothing was too much for him. I will be returning, thank you Steve for your patience whilst assisting me.
3 lutego 2024
Opinia niezależna
Visited this store to have paint…
Visited this store to have paint matched. Nothing was too much trouble. The guy that helped me was lovely, so polite & knowledgeable. Will definitely be back again.
3 lutego 2024
Opinia niezależna
Beautifully tidy store
Beautifully tidy store with fantastic staff. Welcomed as we walked in and directed us to click and collect. Asked by several team members if they could help as we were looking round.
3 lutego 2024
Opinia niezależna
Excellent Customer Service
Great staff, immediate approached to be of assistance - excellent customer service.
31 stycznia 2024
Opinia niezależna
Amazing customer care for paint…
Amazing customer care for paint matching all staff went extra mile but Kat was brilliant and spent so much time sorting it .
30 stycznia 2024
Opinia niezależna
Good price and collection experience
Paint was a good price. I ordered and picked up an hour later. Paint was ready for me in store
19 stycznia 2024
Opinia niezależna
Cube storage units
Ordered items online, were available within hours. Collected them without problem. Staff pleasant and helpful
20 stycznia 2024
Opinia niezależna
Odpowiedź od Homebase - Chester
Hi Alan,
Thanks for your feedback! So pleased you had great service - If there is anything we could have done to change your 1* into a 5* please update your review to let us know 😊
Thanks,
Team Homebase
Excellent service thank you
15 stycznia 2024
Opinia niezależna
Great experience
Great experience - staff were super helpful and friendly. Will definitely shop again. Everything was done with a smile and courtesy.
7 stycznia 2024
Opinia niezależna
Drove from Conwy
Drove from Conwy. Went into store looking for a toilet that was higher than normal for my husband who has bad hips . Mary was extremely helpful and knowledgeable and went through the options with us and helped us look at other bathroom items too. Will definitely be back.
2 stycznia 2024
Opinia niezależna
Order arrived as expected
Order arrived as expected, collection from Chester store. Quiet store, no queue or wait times. Packaged well as breakable item.
16 grudnia 2023
Odpowiedź od Homebase - Chester
Hi Rachel,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy ordering and delivered on…
Easy ordering and delivered on time...excellent quality and makes my kitchen look so bright and modern.
17 grudnia 2023
Odpowiedź od Homebase - Chester
Hi ROGERS,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very friendly and helpful staff
16 grudnia 2023
Opinia niezależna
Odpowiedź od Homebase - Chester
Hi Angela,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
My visit
Rachel was a lovely person to speak to during my visit today. And she was so polite
16 grudnia 2023
Opinia niezależna
Odpowiedź od Homebase - Chester
Hi Rhys,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.