Homebase - Cannock Recenzje 

134
Wynik TrustScore: 4.5 na 5

4,4

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Zobacz więcej

Oceniono na 1 z 5

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Zobacz więcej

Oceniono na 3 z 5

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Wyposażenie łazienek
  3. Sklep dla majsterkowiczów
  4. Sklep meblowy
  5. Sklep ogrodniczy
  6. Sklep z meblami kuchennymi

Homebase

Napisane przez firmę

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Dane kontaktowe

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Zjednoczone Królestwo

  • 0345 640 7114

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

134 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 46% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(134)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 743

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The staff could not have been more…

The staff could not have been more helpful, showing me where to find what I was looking for in the store. They even covered wood I bought in plastic wrapping to stop it getting wet in the pouring rain as I took it back to the car.

10 kwietnia 2024
Opinia niezależna
Oceniono na 2 z 5

We ordered 11 packs of large kitchen…

We ordered 11 packs of large kitchen tiles. They were not available for delivery, so ordered them for collection. The assistant went away to get the tiles and returned with a lot of the packaging damaged and a couple of tiles damaged.
They sent someone to check the warehouse for more packs but this took a long time. I asked if I could change the damaged tiles with those on show (samples) they said ‘you will have to replace them’ but no one offered to help.

I just felt the staff could have been more helpful and we were worried the tiles might go out of stock.

8 marca 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Adrian,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Oceniono na 5 z 5

Sue is a superstar

I wish I could take the assistant at the till home and bottle her kindness. Helpful, polite and a pleasure.

28 lutego 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi,

Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)


Thanks,

Team Homebase

Oceniono na 5 z 5

The cube

It was quick as there wasn’t anyone queuing, always friendly staff at the checkout , was bigger than expected though

22 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Faulty Ladders…

Have collected these ladders taken the packaging off when I got home. Opened them to try out but the will not close up again. So will have to take them back. Very annoying. Have now returned the step ladders back to store. Had a very helpful member of staff raise my refund. The customer service team at your Cannock wood store are always willing to help. So 5stars for them.

2 lutego 2024
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Greg, 

Thank you for your review, we're sorry that the ladders you picked up aren't working correctly, we completely understand how frustrating that can be! If you take them back to your closest store a member of our team will be more than happy to help.

Kind Regards

Team Homebase

Oceniono na 1 z 5

I never received a notification that my…

I never received a notification that my order had arrived in store. I popped in on the off chance and my order was there. I was appalled to see the state of the box; there was a massive hole which had been taped up in a rudimentary fashion. I knew immediately that my cupboard would be damaged and on opening I found damage on the bottom left corner. The door was almost falling off and the top of the cupboard is covered with smears and blemishes. I think this may be an ex display model that I bought at full price. I am not happy

28 stycznia 2024
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Mrs Faulkner,

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Oceniono na 5 z 5

Bar stool

Great price for a really good quality stool. Swift delivery. Courteous delivery driver.

16 stycznia 2024
Oceniono na 5 z 5

Order was ready and assured that the…

Order was ready and assured that the best one was picked and I believe her

Tremendous literally the order was fir a Christmas tree 🌲

20 grudnia 2023
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Marc​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Oceniono na 5 z 5

Good experience

Staff were very helpful and went out of their way to help us and phoned us when the item was not in stock and offered the display item, which we were happy to accept.

17 grudnia 2023
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Phil​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Oceniono na 5 z 5

Easy to order and collect

Easy to order and collect, great service.

12 grudnia 2023
Opinia niezależna
Logo Homebase - Cannock

Odpowiedź od Homebase - Cannock

Hi Arran​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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