John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of t... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service as usual. I made an observation to the lady at the service desk. What an absolute mess all the graffiti is around the outside of Homebase roadside in Basingstoke. This looks absolut... Zobacz więcej
Reakcja na opinię
Where to start.... John Kinge is without a shadow of doubt, one of the most helpful consultants in the service industry that we have ever dealt with. We ordered our new kitchen and bathroom from Hom... Zobacz więcej
Very slow service, couldn’t find the click n collect Couldn’t return/swap item bought day before as I’d purchased In store not online,due to going into administration no returns to store !! Need... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami domowymi
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Sklep meblowy
- Sklep ogrodniczy
- Sklep z meblami kuchennymi
O Homebase - Basingstoke
Napisane przez firmę
Homebase
Napisane przez firmę
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Dane kontaktowe
Winchester Way, RG22 6HN, Basingstoke, Hampshire, Zjednoczone Królestwo
- 0345 6407140
4,5
Doskonała
116 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast service
Fast service by friendly, knowledgeable staff at Basingstoke branch.
20 lipca 2024
Opinia niezależna
All good
All good. Item was waiting for me on a tolley at collection point. No problems at all. Thank you.
19 lipca 2024
Opinia niezależna
Information in store was spot on
Information in store was spot on, the delivery was very good,there when they said it would be, and the drivers were extremely helpful unloaded and positioned the items where it was easy for us to move. All in all excellent service.
16 lipca 2024
Very easy to order and collect next day.
18 lipca 2024
Opinia niezależna
What excellent service!
What excellent service!
Nothing was too much trouble. ALL the staff knew their "stuff" and are a real credit to Homebase. What a pleasure it is to shop at Basingstoke Homebase. Lisa really knew her products so well and was so helpful. Bev handled my issue and exchange with ease and confidence. Excellent throughout the store!
13 lipca 2024
Opinia niezależna
5 Star service from Homebase
We purchased our new kitchen from Homebase (Basingstoke), John K. provided excellent customer service when he designed our kitchen, helped us select all the components to ensure everything was just perfect for us. John was also very patient and helpful during installation when we needed to swap worktop and cabinets or had delivery queries. We also received 0% finance deal over 3 years, which was helpful. Overall we had a perfect experience dealing with Homebase, particularly grateful for John looking after us.
14 lipca 2023
Opinia niezależna
John K - Excellent Professional Service
John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of the items chosen and assisted with any small issues. John had a "can do" attitude throughout the whole process, which made things very easy. We would recommend John for any bathroom installation.
27 maja 2024
Opinia niezależna
Fabulous experience Basingstoke
I popped in this morning to buy an olive tree and there wasn’t a decent one within my price available. Andy let me know there were some at the very back that had not been put out. He took me to the pallet and let me choose a beautiful one. Andy was so helpful and kind and nothing was too much trouble. Tha k you.
11 lipca 2024
Opinia niezależna
A gift for my son in his new home
A gift for my son in his new home, unfortunately one sun lounger is broken so will be returning for exchange
26 czerwca 2024
Opinia niezależna
Odpowiedź od Homebase - Basingstoke
Hi Micaela,
Thank you for your review, we're sorry that one of the sun loungers is broken. If you return the item to the store you collected it from our team will be more than happy to help!
Kind Regards
Team Homebase
Very easy ordering process
Very easy ordering process
Found what I needed & delivery was super quick
Very pleased
18 czerwca 2024
Great customer service by Maggie & …
Great customer service from Maggie and Lee, bought a large item which they assisted us with, went above and beyond. Thank you
20 czerwca 2024
Opinia niezależna
Great service and price.
17 czerwca 2024
Opinia niezależna
Visited Basingstoke store on 12.06.2024 at 17:30. Very impressed by the professional and friendly service given by the young lady at customer service. She deserves a word of praise from the manager
Very impressed with the very efficient and friendly service given by the young lady who was at customer service around 17:30. Please could you pass my comments onto her.
12 czerwca 2024
Opinia niezależna
Maggie and Matt in the Basingstoke…
Maggie and Matt in the Basingstoke store were absolutely amazing today. Very helpful and really friendly which is nice to have as these days retail staff just go through the motions of serving you. I had a lovely chat with Maggie and whilst chatting explained I was hoping to buy some certain plants but couldn’t see them so will try again another day, Maggie called for Matt who went and checked for me and then helped with advice and which plants were better for what I needed (I’m a beginner with plants) he didn’t rush with his help. Back to the till again and happy to be served by Maggie again who was just as cheerful and chatty as before.
Just wanted to send this little feed back as customer service doesn’t seem to exist anymore and I left your store feeling quite uplifted.
12 czerwca 2024
Opinia niezależna
Hassle free and easy to order and…
Hassle free and easy to order and collect.
12 czerwca 2024
Opinia niezależna
John K - Design Master! He’s a credit to Homebase
From our first encounter with John K, we knew we were in excellent hands for our kitchen, utility and en-suite shower room projects. Undergoing extensive building works, encountering minor issues along the way John has been nothing short of outstanding. The design appointments were a total pleasure, John is clearly very experienced and guided us expertly through the process. Bumps in the road have been inevitable with the building work, but John consistently found us work arounds and gave us total confidence that anything could be resolved. He has been on hand throughout the process not just at point of sale, offering advice and outstanding customer service. He answers correspondence swiftly, updates at the appropriate time and is a genuinely lovely chap. It has been fantastic to work with John to create our newly renovated home - we feel very fortunate to have found him, he truly is a credit to Homebase ⭐️⭐️⭐️⭐️⭐️
22 kwietnia 2024
Opinia niezależna
Very slick and ready already on trolley…
Very slick and ready already on trolley just could have done with help loading it! 😂
11 czerwca 2024
Opinia niezależna
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