Homebase - Abingdon Recenzje 

116
Wynik TrustScore: 4 na 5

4,0

Unit F3, Fairacres Retail Park, Marcham Road, OX14 1TP Abingdon, Oxfordshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I’m absolutely appalled by the service I’ve received from such a big company. Send you a faulty item and then do not give you a refund and expect you to package it up for them to collect. Why would I... Zobacz więcej

Oceniono na 5 z 5

We visited the Abingdon Home base store and were met by Ali King. He was very kind and helpful and helped greatly in conducting a sale which we weren't thinking of doing. He is a great embassador for... Zobacz więcej

Oceniono na 5 z 5

I have used the click and collect on Fairares Retail Park, Abingdon several times, as well as dropping in for bits and pieces. I've found the system works really well: I rarely have to wait and the s... Zobacz więcej

Oceniono na 5 z 5

We bought our kitchen from Homebase in Abingdon. Matthew Toms was the person we dealt with in the kitchen department and he was excellent. Unlike other places we visited to look at kitchens, he spent... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Wyposażenie łazienek
  3. Sklep dla majsterkowiczów
  4. Sklep meblowy
  5. Sklep ogrodniczy
  6. Sklep z meblami kuchennymi

Homebase

Napisane przez firmę

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Dane kontaktowe

  • Unit F3, Fairacres Retail Park, Marcham Road, OX14 1TP, Abingdon, Oxfordshire, Zjednoczone Królestwo

  • 0345 640 7039

4,0

Dobra

Wynik TrustScore: 4 na 5

116 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 43% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(116)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 714

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, even though they were clearly very busy. Also impressed with the Christmas decorations. Lovely lady on the till called Wendy.
Well done Homebase Abingdon.

29 września 2024
Opinia niezależna
Oceniono na 3 z 5

Not quite sure why a review is…

Not quite sure why a review is required? Ordered online collected later in day. Isn’t that how it’s supposed to work?

14 września 2024
Opinia niezależna
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi Bernard,

Thanks for taking the time to leave us a review. We’re so pleased your click and collect experience was great, it’s good to know we’re nailing it! 🔨️

Hope to see you back with us again soon 😊

Team Homebase

Oceniono na 5 z 5

Excellent service

Matthew Toms (Homebase, Abingdon) is very knowledgeable, professional and has gone above and beyond each time we’ve seen him.

We would definitely seek his expert advice again, and would recommend his services to others ++++

4 września 2024
Opinia niezależna
Oceniono na 2 z 5

Second hand goods

Chose a click & collect. On collecting the items both were handed to me in a damaged state. The assistant checked the last two in stock and they were both damaged as well. As none of them had packaging I can only assume they were ex display items, that I had been charged for. Immediately asked for a refund, I expected better

8 września 2024
Opinia niezależna
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hello Karen,

Thank you for your review, we're sorry that the items were damaged. We will make sure to pass this on to the team to ensure better checks before the items are handed to customers.

Kind Regards

Team Homebase

Oceniono na 2 z 5

Paint

Item , paint, was brought to me a neighbour (150 metres away ). Said he had found it thrown over his fence. This is despite warning labels that it should be handled carefully. Fortunately there was no damage

31 sierpnia 2024
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi Jeanette​

We really appreciate you bringing this to our attention. We're as disappointed as you and we can see that this was delivered directly by the supplier using their chosen carrier and we will log your feedback for internal review.

Team Homebase

Oceniono na 5 z 5

Jati served me

Jati served me, she is as amazing

Great smile and communicated everything what was needed

Extremely professional and was able to get all the information for products

She is a Massive benefit to homebase

5 września 2024
Opinia niezależna
Oceniono na 3 z 5

Stock mismatch between website and store

The stock level on the website was wildly inaccurate so I only ended up being able to collect 3 of the 5 things I needed. And it took 20 minutes for two employees to figure it out.

The staff members were very apologetic and refunded the difference straight away.

28 sierpnia 2024
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi GA,

We’re sorry we haven’t been able to fulfil your complete order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.

Thanks,
Team Homebase

Oceniono na 1 z 5

Hopeless service

Hopeless service - ordered item for collect from store on 16th Aug because website said it would be available for next day collection (17th) and I required it for the weekend. I was not advised until 20th that the item was awaiting collection. A 3 day delay - would not have ordered item if I had known this.

20 sierpnia 2024
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi Mr​ Mills

Thanks for your feedback. We’re sorry for any disappointment this has caused to you. We can see there was a delay from our couriers end and we'll ensure this is fed back to them directly. Please reach out if you would like to discuss this further.

Thanks,
Team Homebase

Oceniono na 1 z 5

Ordered paint for collection

Ordered paint for collection, £84 for 2 tins, gave the wrong paint and havent noticed till got home, nobody answers the phone, absolutely rubbish!

22 sierpnia 2024
Opinia niezależna
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi Alex​, 

Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Oceniono na 2 z 5

We travelled 100 miles to collect the…

We travelled 100 miles to collect the order to find only 3 packs of the 12 I ordered. The barcode or photo on the website was wrong. I took an alternative which I wouldn’t have initially chosen. No discount offered. Rather disappointed

5 sierpnia 2024
Opinia niezależna
Logo Homebase - Abingdon

Odpowiedź od Homebase - Abingdon

Hi Phil, 
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to a different store so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase

Oceniono na 5 z 5

Really Easy

Really easy to order and collect and lovely chap carried my order out to my car which he didn't have to do.
Recommended

2 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great value live the colour

Great price and easy to assemble on my own..very comfy added more cushions too. It also goes with my previous chair set 👍
Delivery was no problem took the large bx to mt back garden 👌

28 lipca 2024

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