This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My favourite shop by far, I'm always in HMV, whether that's to actually buy something or to browse what I'll buy next. Staff are always so helpful and friendly, people I can really have a conversatio... Zobacz więcej
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Excellent service every time l visit, which is quite often, certainly at least once every month to make some type of purchase. The staff are predominantly helpful and the manager is quite exceptiona... Zobacz więcej
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The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep – systemy audio
- Sklep z koszulkami
- Sklep z płytami
- Sklep z płytami CD
- Sklep z płytami DVD
O hmv (UK) - Woking
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Zjednoczone Królestwo
4,8
Doskonała
129 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was looking for an old movie in store
Was looking for an old movie in store. Didn’t expect to find it so I asked at the til if it could be ordered. The process was easy and fast. Will definitely use again.
18 czerwca 2025
Odpowiedź od hmv (UK) - Woking
Hi Charlotte
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great assistance
24 maja 2025
Odpowiedź od hmv (UK) - Woking
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn't find the vinyl we were…
We couldn't find the vinyl we were looking for in store, Kayleigh at the counter was lovely and very helpful and found it online, ordered it for us and we got it delivered to our house. Had email confirmation of order and we were kept updated on when it was going to get delivered.
3 marca 2025
Odpowiedź od hmv (UK) - Woking
Hello Karen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great Customer Service
Tha staff are friendly and helpful, I was talking to Kayleigh and she checked for the Blu ray I was looking for and advised that they could deliver to the store by the weekend. I placed the order and it had arrived as per her advice. Great customer service and it is great to have HMV back in Woking😊
26 lutego 2025
Odpowiedź od hmv (UK) - Woking
Hi Manoj
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 3 DVD and picked them up 3…
I ordered 3 DVD and picked them up 3 days later from the shop in Woking. Great service and easy to do.
15 lutego 2025
Odpowiedź od hmv (UK) - Woking
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady who served me at HMV in Woking…
The lady who served me at HMV in Woking Surrey. Lady was very helpful. I ask the lady about the item l I ordered. It was a video of Planet. Lovely lady. I give her top mark.
15 stycznia 2025
Odpowiedź od hmv (UK) - Woking
Hi Thuy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Woking
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Woking
Hi Nick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Woking HMV is a god send
Woking HMV is a god send! Lost all our record shops long time ago so last few years been like old times. Anyway had a pre order on the new alien movie went smoothly as usual no complaints 100 percent perfect
10 grudnia 2024
Odpowiedź od hmv (UK) - Woking
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very easy to order on line. Good communication and prompt delivery. Efficient staff when I collected the item from the Woking store.
11 grudnia 2024
Odpowiedź od hmv (UK) - Woking
Hi hmv Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Woking
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy in the shop was really helpful…
The guy in the shop was really helpful and ordered the item for me.
1 grudnia 2024
Odpowiedź od hmv (UK) - Woking
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellence
Excellent service every time l visit, which is quite often, certainly at least once every month to make some type of purchase.
The staff are predominantly helpful and the manager is quite exceptional in his knowledge of what’s available in both CDs and LP sized records . Thank you all for your excellence and please do continue in the same way
15 listopada 2024
Odpowiedź od hmv (UK) - Woking
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Prompt delivery to store and courteous…
Prompt delivery to store and courteous helpful staff!
11 listopada 2024
Odpowiedź od hmv (UK) - Woking
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly and helpful staff
9 listopada 2024
Odpowiedź od hmv (UK) - Woking
Hello Paula,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and collect the CD in store
Easy to order the CD online. Helpful and friendly staff both ordering and on collection.
6 listopada 2024
Odpowiedź od hmv (UK) - Woking
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
29 października 2024
Odpowiedź od hmv (UK) - Woking
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service.
31 października 2024
Odpowiedź od hmv (UK) - Woking
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in store staff
I was impressed with the help I got in store to find and order an album on CD. The process was very simple and it arrived in store quickly. I was kept informed by HMV of the delivery. The staff were really warm and friendly.
28 września 2024
Odpowiedź od hmv (UK) - Woking
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff
I dealt with Freya, she went up and beyond what was asked of her. Friendly, professional and she helped me achieve what I came in for.
23 września 2024
Odpowiedź od hmv (UK) - Woking
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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