Kept upto date about item. Staff at the requested store were polite and curtious. Overall extremely happy.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... Zobacz więcej
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Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
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Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Wakefield
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit G18, Trinity Walk, WF1 1QS, Wakefield, Zjednoczone Królestwo
4,8
Doskonała
181 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent company with great products.
Excellent company with great products.
Very fast in delivery of items bought online.
Only downside , l have never received my discount on purchases.
4 grudnia 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Jim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are always polite and very…
The staff are always polite and very helpful, even to their knowing my tastes in music and making fitting suggestions for artists I haven't heard before.
19 listopada 2025
Odpowiedź od hmv (UK) - Wakefield
Hello Karl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were excellent but HMV let down…
Staff were excellent but HMV let down by their supposedly automatic email system advising that the CD had arrived at the local store. Hannah Peel CD is great though.
15 listopada 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Mick,
Thank you for leaving a review.
We love receiving feedback from our customers and will do our best to earn those last stars from you next time.
In regards to the automatic replying system functionality, we apologise for any inconvenience that this may of caused. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
Kind Regards,
hmv Customer Service Team
Good customer service
16 listopada 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Annie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Came into store to pick up a pre order funko pop the lady who help me with my item was lovely and friendly never been to this store or place b4 as I do have anxiety and so on but here was lovely to visit so if you get chance give it a look lovely little store and lovely people glad I got what I needed hope to visit again soon
28 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hello Jason
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Happy that we still have HMV on high street
Very happy with the service , chap I saw in the shop was friendly,and helpful ,didn’t have to wait long to pick this item up as ordered online.
25 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was so fast that I was so…
Delivery was so fast that I was so impressed
22 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Sophie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant experience
Brilliant experience, the lovely man who served me even got me 50% discount with a code, nothing was too much trouble.
6 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hello Joanne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Online to store collect …
Good search engine for online purchases and being able to collect from nearby stores
6 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Bohdan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional service
Ordered a new release box set a week before the release date, arrived on time, very well packed, very helpful with the order in store.
7 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff being very nice.
1 października 2025
Odpowiedź od hmv (UK) - Wakefield
Hello Remington,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order online and choose collect…
Easy to order online and choose collect from any store. Good notifications re; dispatch and when ready to collect with clear instructions. Staff very efficient and friendly. Thanks.
24 września 2025
Odpowiedź od hmv (UK) - Wakefield
Hello Liam,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Actually got my music on day of…
Actually got my music on day of release, staff very polite let me leave item behind till so I could have a good look round store
10 września 2025
Odpowiedź od hmv (UK) - Wakefield
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Wakefield
Hello Russ,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kept me informed when item had been…
Kept me informed when item had been despatched and when it was ready to be collected.
20 sierpnia 2025
Odpowiedź od hmv (UK) - Wakefield
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth process online and at pickup
Ease of online process and appropriate security checks at time of pickup in-store.
23 sierpnia 2025
Odpowiedź od hmv (UK) - Wakefield
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service
Good service. Kept me informed of progress of my order by e-mail. Staff pleasant when I collected m order.
16 sierpnia 2025
Odpowiedź od hmv (UK) - Wakefield
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Wakefield
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hard to find item at a great price sent…
Hard to find item at a great price sent to my local store in superquick time
27 lipca 2025
Odpowiedź od hmv (UK) - Wakefield
Hi CRA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Case was broken as not wrapped up good enough in the packaging.
Ordered Blu-ray to the store case was broken as not wrapped up good enough in the packaging so I had to return to the store to sort out my item. Staff member swapped the case over so excellent customer service in the store, but the packaging needs to be better.
27 lipca 2025
Odpowiedź od hmv (UK) - Wakefield
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your item, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.