Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację16-17 Regent Street, SN1 1JQ Swindon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Zobacz więcej
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Zobacz więcej
Reakcja na opinię
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Swindon
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
16-17 Regent Street, SN1 1JQ, Swindon, Zjednoczone Królestwo
4,7
Doskonała
202 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff are so rude this will be my…
The staff are so rude this will be my last purchase from this store.
19 listopada 2025
Odpowiedź od hmv (UK) - Swindon
Hello Neil
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
It took 3 attempts to collect my click…
It took 3 attempts to collect my click and collect
Due to a power cut at the store
18 listopada 2025
Odpowiedź od hmv (UK) - Swindon
Hello Andrew
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Friendly and very helpful took time out…
Friendly and very helpful took time out to search on the internet for what I was looking for
12 listopada 2025
Odpowiedź od hmv (UK) - Swindon
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The cd I ordered arrived in…
The cd I ordered arrived in approximately 7 days .I played the cd and was very pleased with it.
29 października 2025
Odpowiedź od hmv (UK) - Swindon
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Swindon
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use website
Easy to use website, regular updates on order and fast delivery for click & collect.
Lovely friendly lady at the counter.
13 października 2025
Odpowiedź od hmv (UK) - Swindon
Hi Gill
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The member of staff who took my order…
The member of staff who took my order was friendly and nice. Didn’t feel rushed or pressured - made ordering easy.
3 października 2025
Odpowiedź od hmv (UK) - Swindon
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you for serving my daughter in…
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound and picture superb 👌 Thank you I just wanted to thank hmv for their helpful understanding staff ⭐️⭐️hmv you deserve these lesley
17 września 2025
Odpowiedź od hmv (UK) - Swindon
Hi Lesley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Swindon
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Swindon
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place
Staff are always helpful and friendly also (from an anxiety point of view) don't really talk to you unless you speak to them first apart from the minimum. Great place highly recommend!
24 sierpnia 2025
Great service from the Swindon town…
Great service from the Swindon town branch. They’re always friendly and efficient. Thanks guys
24 sierpnia 2025
Odpowiedź od hmv (UK) - Swindon
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Stains!
Bad. Took ages to arrive. And the tshirt was covered in stains. Not great.
Customer service don’t care so won’t be buying from HMV again unfortunately.
14 lipca 2025
Odpowiedź od hmv (UK) - Swindon
Hi there. We're so sorry to hear this. We are investigating what may be the cause of this stain, to which we believe may be a manufacturing issue however please be assured this is a certainly unusual and rare circumstance.
We are sorry to also hear that you were unhappy with the options provided for returning the item. Thank you for initially bringing this matter to our attention.
Easy online ordering & good delivery
Easy online ordering & good delivery. However the cd was not available in my local hmv despite being released a week before I went into the store. This was unusual but disappointing as I always like to support my local.
11 lipca 2025
Odpowiedź od hmv (UK) - Swindon
Hi Alan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I ordered 3 records they where very…
I ordered 3 records they where very secure and arived safely I will definitely order again
4 lipca 2025
Odpowiedź od hmv (UK) - Swindon
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
always enjoy going shopping to a store…
always enjoy going shopping to a store rather than online
2 lipca 2025
Odpowiedź od hmv (UK) - Swindon
Hi Jurgen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering process quick and simple
Ordering process quick and simple. Had pleasant conversation with employee about music, gigs and festival plans.
18 czerwca 2025
Odpowiedź od hmv (UK) - Swindon
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great service
everytime I use Swindon HMV I always receive a great service and brilliant customer service 👊😃
22 czerwca 2025
Odpowiedź od hmv (UK) - Swindon
Hi Malcolm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Swindon
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and availability of Product
The dvd was not in store but they took the order without any hussle and it was received in just 2 days.
9 czerwca 2025
Odpowiedź od hmv (UK) - Swindon
Hi Nitesh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.