Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 1, The Forum, SG1 1ES Stevenage, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Zobacz więcej
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Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Zobacz więcej
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Ordered a Dvd in store, the female who served me was most helpful and delivery of the Dvd to the Stevenage shop was quick. Served by another helpful female when collected the Dvd
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Stevenage
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 1, The Forum, SG1 1ES, Stevenage, Zjednoczone Królestwo
4,9
Doskonała
128 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy and efficient
Easy and efficient. Not widely available item. Friendly store staff on pick up.,
18 czerwca 2026
Odpowiedź od hmv (UK) - Stevenage
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick delivery and great customer service
Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to suggest taking it to a shop for an exchange. The exchange was super easy and the employee was so helpful giving me advice about looking after my vinyl.
5 czerwca 2026
Odpowiedź od hmv (UK) - Stevenage
Hello Lauren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered a Dvd in store
Ordered a Dvd in store, the female who served me was most helpful and delivery of the Dvd to the Stevenage shop was quick. Served by another helpful female when collected the Dvd
6 czerwca 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service staff are great with…
Good service staff are great with people happy with that
26 maja 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Christina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are so helpful & very…
The staff are so helpful & very interactive with all their customers. The shop is so laid out well to find the CDs , dvds & blu rays U want to buy. If U can't find your items in the store then the staff are very helpful to look online & order your items for u
6 maja 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The online order service was easy &…
The online order service was easy & simple to use.
The in-store service from the staff member, where I collected my CD was polite & efficient.
30 kwietnia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Howell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order came in quickly.Good…
The order came in quickly.Good communication from.the store.
29 kwietnia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Sheila
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff at the Stevenage branch were…
The staff at the Stevenage branch were polite, friendly and very helpful. I was able to order and received the DVD’s of my choice.
14 kwietnia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is always gonna be my number one…
Hmv is always gonna be my number one place to go and I always feel like my presence is wanted and welcomed, all the staff are friendly and talkative aswell as very informative
16 kwietnia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Colby,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best Hmv going
Best Hmv going
Excellent friendly warm staff and my package was there to pick up within days.
15 marca 2026
Odpowiedź od hmv (UK) - Stevenage
Hello lyndon
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff are lovely
Staff are always really nice, and very helpful if I need to order something or need help finding something
15 marca 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Olivia
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Stevenage
Hi Lilah,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Stevenage
Hi Mike,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Stevenage
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the lady at the front desk was really…
the lady at the front desk was really sweet, i bought a k-pop album and she wished me luck with my photocard pulls
15 stycznia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Emma,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Better than Amazon
Click and collect was available at my local store in time for Christmas, which suited me perfectly. Service in store was quick and friendly. Couldn’t fault anything. If I had ordered from Amazon, it wouldn’t have arrived until after Christmas. Highly recommend.
24 grudnia 2025
Odpowiedź od hmv (UK) - Stevenage
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
When I asked for help everything was…
When I asked for help everything was sorted and all the items received
7 stycznia 2026
Odpowiedź od hmv (UK) - Stevenage
Hi Judy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Stevenage
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Stevenage
Hi ray
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
quick friendly and easy
3 grudnia 2025
Odpowiedź od hmv (UK) - Stevenage
Hi AC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.