Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Zobacz więcej
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Zobacz więcej
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Romford
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
7 / 9 Lockwood Walk, RM1 3RH, Romford, Zjednoczone Królestwo
4,8
Doskonała
319 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff and good service.
Staff helped by ordering an item for me online, choice of home delivery or pick up in store, received email to pick up in store just over the week from ordering.
15 grudnia 2023
Odpowiedź od hmv (UK) - Romford
Hi Christine
Thanks for leaving us a great review for hmv Romford.
Our colleagues work hard to offer our customers the best shopping experience in our stores.
Thanks so much and we hope to see you again soon :-)
The staff member who dealt with us
The staff member who dealt with us was helpful and polite.
15 grudnia 2023
Odpowiedź od hmv (UK) - Romford
Cheers Terry, we strive to give exceptional service so its great to read your review!
Odpowiedź od hmv (UK) - Romford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff helpful and knowledgeable
Staff helpful and knowledgeable, collected my order and was also able to buy supplementary items.
5 grudnia 2023
Odpowiedź od hmv (UK) - Romford
Hi Gillian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Romford
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A great service all round
The assistant was very helpful when ordering our PlayStation 4 game. He ordered it very efficiently and we were advised it was in the store awaiting collection after only a few days. Very impressed with the service.
3 grudnia 2023
Odpowiedź od hmv (UK) - Romford
Hi Marilyn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Romford store
Was able to order in store and the 1st album i ordered arrived quickly and in excellent condition
The store itself im always impressed with the range of stock and new additions especially to the kpop section. Customer service is always excellent
26 listopada 2023
Odpowiedź od hmv (UK) - Romford
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful and the store is well laid out
The staff were very helpful and the store is well laid out.
14 listopada 2023
Odpowiedź od hmv (UK) - Romford
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service and prompt delivery
15 listopada 2023
Odpowiedź od hmv (UK) - Romford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got everything I wanted (thanks to…
Got everything I wanted (thanks to helpful staff member who found the one item I couldn't find).
8 listopada 2023
Odpowiedź od hmv (UK) - Romford
Hi Ronald
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The store assistant was very helpful…
The store assistant was very helpful finding me a particular ABBA title but you didn't have one in stock so he preorder me one instead. So l was happy with his service.
6 listopada 2023
Odpowiedź od hmv (UK) - Romford
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just good service and easy to deal with
25 października 2023
Odpowiedź od hmv (UK) - Romford
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Romford
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Romford
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff need training
I wasn't given my whole order luckily I checked it when I got outside the shop and had to go back in and ask what's going on the female stuff didn't know what to do luckily there was a male staff member who got it sorted and found my missing items
6 października 2023
Odpowiedź od hmv (UK) - Romford
Hello John,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion. Please be assured the issue will be raised for further investigation and improvement. We are pleased that you were able to collect your full click-and-collect order. Thanks.
Staff very helpful
5 października 2023
Odpowiedź od hmv (UK) - Romford
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Romford
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Gave me what I wanted with minimum fuss.
4 października 2023
Odpowiedź od hmv (UK) - Romford
Hi A
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Romford
Hi Ronald
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Successful collection.
The ordered items were readied for collection in good time and there were great reports of the order's progress.
Collection was made easy by polite friendly staff.
24 września 2023
Odpowiedź od hmv (UK) - Romford
Hello Denny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.