hmv (UK) - Reading Recenzje 232

Wynik TrustScore: 4.5 na 5

4,7

13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.

Reakcja na opinię

Oceniono na 5 z 5

Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I came for Michael Ball record signing and everything was very well organised. The staff were helpful and tolerant of all we star-struck fans and were happy to oblige by taking photos

Reakcja na opinię

Oceniono na 3 z 5

Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Sklep z płytami CD
  3. Sklep z płytami DVD
  4. Sklep z płytami
  5. Sklep – systemy audio
  6. Sklep z koszulkami

O hmv (UK) - Reading

Napisane przez firmę

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Napisane przez firmę

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Dane kontaktowe

  • 13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Blown away by this store!

Blown away by this store! I went in for the first time to pick up a record I ordered, and I'm just so glad stores like it are still around, nostalgic and a lot of variety, I love it!! The staff was also really helpful and quick with getting my order, so generally very happy with hmv :)

11 lutego 2026
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5
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Odpowiedź od hmv (UK) - Reading

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

They had all of the CDs I wanted in…

They had all of the CDs I wanted in stock online and I chose to collect them at my local store. Great communication and service.

31 stycznia 2026
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Odpowiedź od hmv (UK) - Reading

Hi Matthew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Trust hmv

I have found hmv brilliant in store, online, delivery and click and collect, all have been superb, a great source for music and film choice with exclusive releases, fantastic.

26 stycznia 2026
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi SM

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

The staff are always friendly and…

The staff are always friendly and always ready to help us to find what we are looking for.

24 stycznia 2026
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Sue, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 3 z 5

Half my order has come in … still…

Half my order has come in … still waiting for the half .
Apart from that all great
Online order, so not my local stores fault (Reading who are great ) I guess … online stuff.

22 stycznia 2026
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi samuel

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Oceniono na 5 z 5

Sales assistant very helpful and…

Sales assistant very helpful and efficient!

22 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Great

Very good service and always have what I’m looking for

13 stycznia 2026
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Odpowiedź od hmv (UK) - Reading

Hi Nicholas

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Oceniono na 5 z 5

Friendly and helpful

Bought some vinyl as a xmas present and the server was friendly. But the record turned out to be warped and jumped so took it back to the store, they didn't have any in stock so they ordered a new one and had it delivered with no hassle. Was a lovely young lady who served us.

15 stycznia 2026
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Odpowiedź od hmv (UK) - Reading

Hi Emma

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Very helpful

Your staff both in the Reading store and the online chat assistance on your website were excellent. They rectified our issue with no problems whatsoever and were a pleasure to deal with. Positive feedback and thanks to all of them please.

15 stycznia 2026
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Odpowiedź od hmv (UK) - Reading

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Good,quick and cheap

Very quick service, kind and patient staff who insured I had good experience

26 grudnia 2025
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Odpowiedź od hmv (UK) - Reading

Hi Matteo

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

Bought vinyl

Great deal on selection of vinyl

1 stycznia 2026
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Thomas

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Oceniono na 5 z 5

Love the shop and very friendly staff…

Love the shop and very friendly staff and helpful my son and daughter spends a lot of time this and always buys things

30 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Josie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Friendly staff who ordered DVDs not in…

Friendly staff who ordered DVDs not in the store, which arrived for the following week as promised.

25 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Mr

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Oceniono na 5 z 5

Great staff in Reading HMV Nothing is…

Great staff in Reading HMV Nothing is ever too much trouble. They’re always so kind & helpful .. & patient when assisting me ! 😊👍

24 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Marion

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Reading store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Oceniono na 5 z 5

Great service

Website easy to navigate. I found the item I required, easy to purchase and use the click and collect service. Friendly staff in store who found my item very quickly. Will definitely use HMV and the click and collect again.

21 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Steven

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Oceniono na 5 z 5

Good communication, great selection.

Great range of titles. Good communication. Quick delivery.

13 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Happy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Oceniono na 5 z 5

Easy and friendly collection

Ordered 3 vinyls online, 2 were out of stock. Kept updated and they arrived at different times at the store. Quick and easy collection, charming staff.

12 grudnia 2025
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Odpowiedź od hmv (UK) - Reading

Hi LJones

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Oceniono na 5 z 5
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hi Oli

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Reading store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Oceniono na 5 z 5

First class customer service

After entering the shop rather than searching for what I was looking for I asked one of the assistants called Simon who took me straight to the customer department and looked on the system for what I was after. After looking Simon was able to order the CD and said that I would receive a email when it's despatched to the hmv shop at the Oracle shopping centre in Reading. I collected the item on Friday when I was doing shopping and only had to mention my name and what I had ordered.

12 grudnia 2025
Logo hmv (UK) - Reading

Odpowiedź od hmv (UK) - Reading

Hello Malcolm

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Reading store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

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