Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
Reakcja na opinię
Lokalizacja
Zmień lokalizację112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
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Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Zobacz więcej
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Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Preston
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Zjednoczone Królestwo
4,7
Doskonała
171 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
HMV Preston store.…
I find the staff at the Preston store very helpful and friendly, very efficient and if your looking for something and can't find it or it's out of stock they will go onto there hmv site and try to find it or order it for you.
27 listopada 2024
Odpowiedź od hmv (UK) - Preston
Hi Kenneth
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great and friendly service
28 października 2024
Odpowiedź od hmv (UK) - Preston
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Paul,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service with a smile
Great service by Evie the girl on the counter 👍 she even removed the cardboard delivery pack for me so I could check that the vinyl was coloured as advertised.
5 października 2024
Odpowiedź od hmv (UK) - Preston
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Well done..quick
22 września 2024
Odpowiedź od hmv (UK) - Preston
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well wrapped arrived in good time
4 września 2024
Odpowiedź od hmv (UK) - Preston
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Preston
Hi Jo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Customer Service
Excellent! Great customer service!
I found a cd that I wanted to buy after looking on the hmv website. I popped into my local store to buy it. Unfortunately the cd wasn’t kept in the store however the member of staff told me that it was available online, and that they could order the cd into the shop or I can request the item to be posted to my home. The staff member was more than happy to order off the hmv website for me and I requested that it be sent to the store in Preston. The item arrived very quickly and nicely packed. A staff member then contacted me by phone to inform me that my order was ready.
Great service from start to finish many thanks.
15 lipca 2024
Odpowiedź od hmv (UK) - Preston
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service online ..but I just wish…
Great service online ..but I just wish your stores had the same offers in store
3 lipca 2024
Odpowiedź od hmv (UK) - Preston
Hi Terry..
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer.
Whenever I've made a purchase or enquiry in store staff have been very pleasant & helpful, this time I ordered online & collected at my local hmv, as always the service was both pleasant & efficient.
10 czerwca 2024
Odpowiedź od hmv (UK) - Preston
Hi Suzanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the untouchables blu ray.
easy to order,arrived in very quick time,great price,paul very helpful,all in all a great experience,very pleased many thanks.
10 czerwca 2024
Odpowiedź od hmv (UK) - Preston
Hi Denis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service!
8 czerwca 2024
Odpowiedź od hmv (UK) - Preston
Hi D
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Job done
I ordered dvds
They arrived when I was told they would
They work
Someone did their job
I will use HMV again
18 maja 2024
Odpowiedź od hmv (UK) - Preston
Hi Mrs Green
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Preston
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online at a great price
Easy to order online at a great price. Delivery was within a week and packaged well in perfect condition.
4 kwietnia 2024
Odpowiedź od hmv (UK) - Preston
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Preston
Hi Iain
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.