Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Zobacz więcej
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Lokalizacja
Zmień lokalizację73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Zobacz więcej
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Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Zobacz więcej
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Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Poole
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
73 / 75 Dolphin Centre, BH15 1SY, Poole, Zjednoczone Królestwo
4,8
Doskonała
136 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very quick service from order item…good customer service
Very quick service from order item online to collecting from local HMV Store
19 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Long live physical media
I visit hmv quite often and always leave with a cd/dvd bundle,people say streaming is best but remember films music etc can be taken down from netflix Spotify etc so physical media is still the best bet.
19 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Scott
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future at hmv Poole.
Cheers and merry christmas!
Very efficient service
Very efficient service. Order ready for collection on time and shop staff very helpful.
14 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your 20% discount is so complicated not…
Your 20% discount is so complicated not worth doing even the shop could not explain
Shop delivery and service was great would use again
10 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi andy
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with the discount code, apologies for any inconvenience caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
My order came really fast as promised…
My order came really fast as promised and I was kept up to date on when and how it would arrive.
No complaints very good service.
8 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service in your store
Good service in your store. Delivery by post without charge. Royal Mail missed first stated delivery but came the next stated delivery, but that's not a big deal. We would return to HMV if I needed another present for family.
4 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi john
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All your staff always seem so cheerful
All your staff always seem so cheerful. A pleasure to shop in your stores.
This morning managed to get a CD that was out of stock online but found it in the Poole branch.
4 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hello Sandra,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Poole
Hello Monicacustomer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
18 listopada 2023
Odpowiedź od hmv (UK) - Poole
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Used click and collect
Used click and collect, a very easy and efficient experience. I was quickly served by a pleasant and cheerful assistant.
11 listopada 2023
Odpowiedź od hmv (UK) - Poole
Hi Rod
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Difficult to obtain record became much…
Difficult to obtain record became much easier due to a well presented web site
14 listopada 2023
Odpowiedź od hmv (UK) - Poole
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and helpful staff…
Always friendly and helpful staff making my shopping a good experience
30 października 2023
Odpowiedź od hmv (UK) - Poole
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Poole
Hi Mrs Churchouse
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Poole
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super efficient
It was quick and easy and the staff member was friendly and helpful.
28 października 2023
Odpowiedź od hmv (UK) - Poole
Hi Sandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Poole
Hi Mr Duffin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Poole staff are always very helpful…
Poole staff are always very helpful ...This is a comment not a complaint..Ordered item directly to store...Usually items on shelf .Received e mail item dispatched but no notification it was ready to pick up. Not sure whether this was an error ..Did check junk mail as staff suggested but no update of delivery. Will wait for next item due in store in Nov. if an e mail is forthcoming ..I have nothing but excellent Staff service from the Poole staff at HMV...
13 października 2023
Odpowiedź od hmv (UK) - Poole
Hi Susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Best wishes
Love hmv especially click and collect…
Love hmv especially click and collect but no email to say it arrived otherwise can’t fault hmv
27 września 2023
Odpowiedź od hmv (UK) - Poole
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive the notification from the store, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Poole
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Superb attention from James who…
Superb attention from James who exchanged an item bought on line and even checked the replacement was working before I left. Love having an actual store and not just having on line.
25 września 2023
Odpowiedź od hmv (UK) - Poole
Hi Char
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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