Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Zobacz więcej
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Lokalizacja
Zmień lokalizację73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Zobacz więcej
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purchased what I needed. Staff were knowledgable when I asked a specific question
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Item arrived at store on time. No issues collecting package. Staff very helpful and pleasant at the Poole branch. Item itself was very well packed and in pristine condition. Always a good experience s... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Poole
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
73 / 75 Dolphin Centre, BH15 1SY, Poole, Zjednoczone Królestwo
4,7
Doskonała
149 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy and quick to order and collect…
Easy and quick to order and collect pleasant staff
27 lutego 2024
Odpowiedź od hmv (UK) - Poole
Hi joy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff and they can order what's not in stock
Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store?
The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collectable Blu-rays, 4K discs and vinyl records. It also has very friendly staff who seem to know their films and music. I'll continue spending money there wherever I can rather than helping enrich the online giants.
16 lutego 2024
Odpowiedź od hmv (UK) - Poole
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
That their customer service is excellent
The gentleman who served me was very polite and helpful.
9 lutego 2024
Odpowiedź od hmv (UK) - Poole
Hi Lillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Poole
Hi Stephanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Broken
Ordered a few cds online. One of the cds arrived with a broken case where the hinges were broken, causing it to be split in two and I had to replace the case.
7 stycznia 2024
Odpowiedź od hmv (UK) - Poole
Hi Ace
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Kind Regards
We were assisted right away when asked…
We were assisted right away when asked for the product, and the staff are polite and helpful.
29 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Cecil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
23 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No email received from HMV Poole store…
No email received from HMV Poole store that they had received the CD that I had ordered on-line.
23 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Audrey
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to order
Easy to order
Can you keep it in the shop for me as I have noravirus and I might have to go to hospital and be put on a drip.
22 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good choice and availability
Good choice and availability also the ease of clock and collect at my local store. Friendly and helpful staff.
22 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Geoffrey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Impressed with prices & stock availability
Ordered 4 cds, worked out a few pounds cheaper overall and they had better stock availability when i compared to the online shop i usually buy from (yup you know the one i mean!) & i collected from the shop. Feels good to support high street shopping. Use it or lose it.
11 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Melanie
Thanks for getting in touch with such a positive 5 star review for hmv Poole; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very quick service from order item…good customer service
Very quick service from order item online to collecting from local HMV Store
19 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Long live physical media
I visit hmv quite often and always leave with a cd/dvd bundle,people say streaming is best but remember films music etc can be taken down from netflix Spotify etc so physical media is still the best bet.
19 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Scott
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future at hmv Poole.
Cheers and merry christmas!
Very efficient service
Very efficient service. Order ready for collection on time and shop staff very helpful.
14 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your 20% discount is so complicated not…
Your 20% discount is so complicated not worth doing even the shop could not explain
Shop delivery and service was great would use again
10 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi andy
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with the discount code, apologies for any inconvenience caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
My order came really fast as promised…
My order came really fast as promised and I was kept up to date on when and how it would arrive.
No complaints very good service.
8 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service in your store
Good service in your store. Delivery by post without charge. Royal Mail missed first stated delivery but came the next stated delivery, but that's not a big deal. We would return to HMV if I needed another present for family.
4 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hi john
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All your staff always seem so cheerful
All your staff always seem so cheerful. A pleasure to shop in your stores.
This morning managed to get a CD that was out of stock online but found it in the Poole branch.
4 grudnia 2023
Odpowiedź od hmv (UK) - Poole
Hello Sandra,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Poole
Hello Monicacustomer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
18 listopada 2023
Odpowiedź od hmv (UK) - Poole
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.