hmv (UK) - Plymouth Recenzje 

I have to say in all honesty, I love h.m.v. so much. I do love purchasing their products as I purchase blu rays and dvd formats. I am always met with a smile and plenty of assistance too, h.m.v. are the very best.

Pleasant and efficient. Good customer service.

I ordered a dvd online. It was a good price and I was able to collect from the local store free of charge within a day or so. Marvellous

The assistant Rob was pleasant very knowledgeable and made sure we got what we came for

Always have what I want and they have a great experience when it comes to pre order DVDs.

Just love hmv. Great service. Fast delivery. Very happy.

Very good quality and excellent service

The till receipt is nothing like the illustration on the hear my voice page and so I am unable to enter the draw.

Great place to fund a variety of music and films..staff friendly and will order what is not in store.

the product was perfect for my needs shame the royal mail were not careful with it but it is all good can live with slight damage on rear panel

Easy to use website.
Competitive prices.
Quick delivery times and orders comes well packaged.
Can't think of any time I've ever had any problems with my order.
As for in shop experience I can't fault their staff.

Came in time and was handled well

Very friendly service

Really short on stock and choice, only selling key mainstream titles most already own. Frustrating visits every time for me personally.

Shelf space taken up by 20 copies of the same release. Good luck finding more obscure artists (which really are not 'that' obscure in collecting circles).

No price matching, not cost competitive at all, who else is left on the street to compete? Only independents who can barely afford their leases.

No vinyl imports. No real bargains on old lines (unless you're big on Susan Boyle / Chas 'N' Dave).Appreciate they have overheads but their stock costs at least £5, minimum, more than other retailers on the high-street (and online). Also noticed damaged B-stock on shop floor several times before, charged at same rate as new. Current to this review - head to the Rolling Stones section if you do not believe me. Scrappy copy of Steel Wheels been on sale for months. Asked if they had a undamaged copy in-store, checked their systems (of course they didn't). Maybe they're hoping customers won't notice 'the gammy resealed merch in the corner', returned twice with loads of shelf wear? You can't sell B stock as new folks. This isn't eBay!

I do not have any issues with staff in this, my local branch. They're just kids/students waiting for their shifts to end.

Simply think HMV policies are tight and service they provide is now outmoded for committed hard copy collectors . Amazed they still even have physical stores. I have better luck, at more competitive prices, with half the charity shops in the area over HMV in Plymouth, as I suspect I would nationally. The only other option are the excellent record fairs which frequent the area.

Besides defeating the WHOLE POINT OF A PHYSICAL STORE in the first place, little point in contacting HMV's service teams as any smartphone savvy customer, familiar with labels or official band websites can find cheaper alternatives online quicker if unavailable on HMVs own website. No outmoded middlemen needed for anything. Additionally, although unrelated to this store, the HMV website does not inform its customers on stock updates (even if customers request so). Really unreliable.

The only thing I buy from them regularly now are the gatefold compatible record sleeves. * Incidentally, stop wrapping rubber bands around them folks! Takes weeks to flatten all the creases out.

One thing HMV are never short on are unofficial band T-shirts with terrible designs, likely stitched by third world labour. Also dusty bluetooth record players with ceramic cartridges and overpriced plastic dolls which customers whack on their shelves to look at (mint in box). Great use of shop floor space there.

Also telling that this review has been unsuccessfully flagged for containing "illegal content". The only content published here are facts. Bizarre.

Easy to find and order on the website. Quick delivery.

Every time I go into the store, the staff are very helpful and polite. Staff always take there time to talk to customers. I always find what I'm looking for. The store is very clean and tidy and well organised

Staff were very kind and customer service was top notch, as well as the manga being in perfect condition

very good at what they do. explained everything we need to know.

I ordered my CD in person in the shop and picked it up a few days later.