I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Zobacz więcej
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Zobacz więcej
Reakcja na opinię
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Newcastle
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Zjednoczone Królestwo
4,8
Doskonała
621 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Newcastle
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great alternative for ordering physical media
Service fast and reliable. Again, great replacement for other online retailers / apps for physical media.
21 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hi Emm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy customer
Very easy and straight forward ordering my items. Good value for money and delivered on times given.
All my experience was fast and efficient.
18 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Newcastle
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service as always
Fantastic service as alway! Extremely quick dispatch and staff instore a pleasure to deal with.
17 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service 😊
23 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A store definitely worth visiting!
The album I wanted to order was ordered in store. The guy knew exactly which album I wanted (even though it wasn’t a terribly well known album). He was very helpful, knowledgeable and efficient.
19 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was happy with my purchase
I was happy with my purchase, and staff are very helpful and friendly.
3 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Highly recommend
Great selection of vinyls with loads of choice across different genres. The staff are really friendly, knowledgeable, and always happy to help. A brilliant place to shop if you love music highly recommend!
2 stycznia 2026
Opinia niezależna
Odpowiedź od hmv (UK) - Newcastle
Hi Kaitlyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and really friendly staff…
Easy ordering and really friendly staff at pick-up. Spot on
2 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service top notch
1 stycznia 2026
Odpowiedź od hmv (UK) - Newcastle
Hello Karl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Oder was complete.
Oder was complete.
Informed of every process and packaging well done, received in excellent condition.
26 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hello Lynda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent knowledge and service
The in store service was excellent. The assistant ordered my vinyl record as it wasn't available in store that day. It was then delivered home for free. Fab.
4 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Newcastle
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Newcastle
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I received an email confirming my Dvd…
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my order in my hand in seconds. It was a simple process and a whole lot better than ordering from Amazon which is killing the high street.
21 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful sfaff
The staff are always so friendly and helpful, and usually knowledgable about the products sold in each department. The queues are never too long and it is easy to collect orders at the main desk.
6 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi Lynne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My item I ordered was ready to collect when notified.…
My item I ordered was ready to collect at hmv on time l, which I really appreciate.
18 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi Geoffrey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service! The online ordering process was easy, and the email updates were helpful and timely. Collecting in-store was easy. Highly recommend and will definitely be back.
16 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi Phil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I bought 2 t-shirts ( for presents)
I bought 2 t-shirts ( for presents) , which were selling at a reduced price , on 8/12/25 at 11.49hrs
The member of staff serving at the till was efficient, polite and cheerful.
The store has a relatively large amount of stock.
8 grudnia 2025
Odpowiedź od hmv (UK) - Newcastle
Hi N.Dowden
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.