Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Zobacz więcej
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Lokalizacja
Zmień lokalizację33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There help me and let us get sorted my orders on there side for deliverys and there helpful and polite i would so this again
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Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Zobacz więcej
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Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Middlesbrough
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Zjednoczone Królestwo
4,6
Doskonała
258 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Middlesbrough
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Poor customer service.
I have had no correspondence From HMV at all and i not seen sight nor sound of any Album i have ordered.I called in to the shop(Middlesbrough } and was told i would see an e mail or text when the album in question has arrived in store Not even a confirmation of the order and of course my bank account has been debited.
18 maja 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Peter
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent service, helpful friendly staff
The staff were very helpful, friendly and knowledgeable. They helped me order a CD and the communication from HMV was excellent. The whole process was very efficient and HMV let me know when the CD was in the Middlesbrough shop to collect.
5 maja 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Janice
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good customer service
Very good customer service, faulty Blu-Ray exchanged without question.
10 maja 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Eric
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Middlesbrough
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Middlesbrough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Product arrived on time and in perfect…
Product arrived on time and in perfect condition. The staff are brilliant, especially Wayne. They're always really helpful.
22 kwietnia 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Vikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always provide a reliable service
19 kwietnia 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Middlesbrough
Hi Denny
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Middlesbrough
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Definitely an experience I've experienced out of all the experiences I've experienced.
Quick, easy, good, nice, and friendly. Staff were solid 10/10 peeps and I felt comfortable and all that there. Is good. Yah. Slay. ᕦ[ ◑ □ ◑ ]ᕤ
14 kwietnia 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi JeiB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
12 inch Bridget Jones Vinyl record I pink and purple, bought for my daughters birthday, absolutely loved it,whe collecting from store staff were very helpful and courteous
Staff friendly and helpful
2 kwietnia 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi gail
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic and easy to shop with
Quick and easy to preorder what I wanted and they kept me the loop when there was going to be a delay and emailed me the moment it came like I said quick and easy.
31 marca 2025
I have used this service in the past
I have used this service in the past. I had no problems at all. Everything was straightforward and I had emails letting me know where my purchase was at regular intervals. Thank you.
22 marca 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Monster Hunter Wolds pre-order
Came delivered in perfect condition, in a case that was much better than advertised and ready to use
1 marca 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Charlie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Middlesbrough
Hi C
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service was brilliant from start to…
The service was brilliant from start to finish.
The staff in store where amazing and the emails updates on my order where great.
1 marca 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Shirley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great time for gaming!
I ordered a game online and it arrived exactly on the release date & great price
22 stycznia 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Stephie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Professional and easy to order
Professional and easy to order. Quick delivery. Well packaged
16 lutego 2025
Odpowiedź od hmv (UK) - Middlesbrough
Hi Lorraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Middlesbrough
Hi francis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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