I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
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It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Zobacz więcej
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I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Manchester Arndale
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Zjednoczone Królestwo
4,7
Doskonała
547 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Manchester Arndale
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Cavetown meet and album signing
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she soon felt calm and enjoyed the whole experience, well done to your team.
19 stycznia 2026
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Eleasha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopped with hmv since I was 16 ,I'm 66…
Shopped with hmv since I was 16 ,I'm 66 , Manchester store is great ,staff are helpful and informative
15 stycznia 2026
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Mr Chadwick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Packages arrived in time and had no…
Packages arrived in time and had no problems with them. Sincerely, a great site for k-pop related things.
11 stycznia 2026
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Christian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My item was out of stock when I ordered…
My item was out of stock when I ordered however they kept me updated regularly and as soon as it came in it was despatched immediately and still arrived by Christmas will defo be ordering again
1 stycznia 2026
Odpowiedź od hmv (UK) - Manchester Arndale
Hello Nicola,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service ( online and in store)
Quick and efficient service. When I realised I'd already got the box set i'd ordered, I contacted HMV online to enquire about in store exchange. I received a prompt, detailed reply. Can't wait to go in-store and pick up some different dvds..Good to see the stores back! 👍
31 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
really good
really good, team member went above and beyond to help me find some products.
31 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hello Phil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Linsey,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super fast delievery
29 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The inner sleeve of the Coldplay vinyl…
The inner sleeve of the Coldplay vinyl I bought was ripped. Not great as this was a gift.
25 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Lucy
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in-store service
Great in-store service. The vinyl was sold out in the store, so the sales assistant, after checking the store, looked online for me and ordered it to be delivered to the store the following week. The pickup was so easy, too. Great service.
13 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Shane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpful and…
The staff were helpful and knowledgeable and managed to locate a copy of a discontinued DVD which was sent out to me.
7 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Delighted to read this and thank you for the 5 stars for our exceptional team in hmv Manchester!
my hmv experience.
delivered on time, neatly packaged and excellent cd condition, i shall be buying again for sure.
3 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and prompt delivery
I've ordered from HMV a few times and always had prompt delivery of items. Ordering is easy, and the vinyl records are very well packaged 🙂
5 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi Claire
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and excellent information about what how go about the way I needed to do things
Good answers to my questions and enquiries that had and was very much appreciated and helpful.
3 grudnia 2025
Odpowiedź od hmv (UK) - Manchester Arndale
Hi christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Manchester Arndale
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.