Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację9/17 High Street, LE1 4FP Leicester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... Zobacz więcej
Reakcja na opinię
Quick delivery to the store of very limited 4k - I work in the city centre so it's much more convenient for me to collect it from the store. The staff member who placed the order was very helpful. Ver... Zobacz więcej
Reakcja na opinię
Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Leicester
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
9/17 High Street, LE1 4FP, Leicester, Zjednoczone Królestwo
4,8
Doskonała
372 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Experience
Managed to find everything I wanted. Staff have always been very helpful and polite.
3 grudnia 2025
Odpowiedź od hmv (UK) - Leicester
Hi Jodie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great choice of vinyls and friendly…
Great choice of vinyls and friendly staff to help us find what we wanted.
We ordered an item for collection and the process went very smoothly.
3 marca 2026
Odpowiedź od hmv (UK) - Leicester
Hello Alan,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Communication always great and the…
Communication always great and the staff in store are always helpful
5 marca 2026
Odpowiedź od hmv (UK) - Leicester
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gorillaz The Mountain
Gorillaz The Mountain arrived well packaged & on time, much anticipated. You can always rely on HMV to deliver & come up with the goods!
1 marca 2026
Odpowiedź od hmv (UK) - Leicester
Hi Roy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect first class
It was very easy to click and collect and on time.e with no fuss and the staff were great.
1 marca 2026
Odpowiedź od hmv (UK) - Leicester
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was informed by e-mail when my order…
I was informed by e-mail when my order was in & the staff were very polite & quick to find it when I went to collect it
20 lutego 2026
Odpowiedź od hmv (UK) - Leicester
Hi Sue,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Leicester
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What was ordered arrived on time
What was ordered arrived on time, although the process in store was a bit drawn out as the sales assistant didn't fully understand what could be done for my exchange, initially offering something that didn't help. Importantly this was sorted with some help, and I still prefer an in store experience to keep our shops open.
18 lutego 2026
Odpowiedź od hmv (UK) - Leicester
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
One of my CDs was scratched up
Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them and they gave me an exchange for the same CD. It was a bit annoying and a hassle I didn’t need, but usually they are very good.
1 grudnia 2025
Odpowiedź od hmv (UK) - Leicester
Hi Holly
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Leicester
Hi Pierre,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
5 lutego 2026
Odpowiedź od hmv (UK) - Leicester
Hi Tracey
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre ordered the items in store
Pre ordered the items in store. Assistant was very good and polite. The order was due to be released on 30th January, and Royal Mail delivered the items on time. Great service from HMV and RM
4 lutego 2026
Odpowiedź od hmv (UK) - Leicester
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Leicester
Hi tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Easy to order in store, collected from store within a few days - good service
29 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store and ordered item…
Helpful staff in store and ordered item arrived promptly
18 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi Lisa,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
There was a specific record I wanted…
There was a specific record I wanted and, of course The staff.
14 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My record was very well packed for…
My record was very well packed for collection and collection was so easy
14 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi Daz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV Leicester
A good HMV shop in Leicester which we use quite a lot. The staff are brilliant, and very helpful. Cannot fault the service.
5 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi Sue,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Team great service
6 stycznia 2026
Odpowiedź od hmv (UK) - Leicester
Hi Maria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
They were really helpful as l didn’t…
They were really helpful as l didn’t know what l was looking for
31 grudnia 2025
Odpowiedź od hmv (UK) - Leicester
Hi Joanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.