Pre ordered Jenius by Paul Heaton via HMV to collect in-store. Received email a couple of days prior to release, that my CD was on its way. Further email to confirm pickup day. Quick and easy to order... Zobacz więcej
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Lokalizacja
Zmień lokalizację51 Whitefriargate, HU1 2HT Hull, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The only store I got to get my films on blu ray I prefer it's on disc as I know it's my own to keep but if it's a digital we don't own it the company owns digital and they can take it of at anytime s... Zobacz więcej
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Shopped in HMV for more years than I care to remember, always an enjoyable experience, particularly now as I return to vinyl, very therapeutic leafing through rows of vinyl. Album I wanted not in stoc... Zobacz więcej
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I ordered a CD online for click and collect. I was informed when the CD was ready for collection behind the main counter. Great service!
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Hull
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
51 Whitefriargate, HU1 2HT, Hull, Zjednoczone Królestwo
4,8
Doskonała
259 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Hull
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The box is damaged!
The box is broken, which I'm disappointed as I realised in the shop I would have refused. I also asked for advice in the product and the staff didn't seem to either know or couldn't /didn't want to help me with the knowledge of my product. Definitely won't be buying from HMV again which is disappointing
18 października 2024
Opinia niezależna
Odpowiedź od hmv (UK) - Hull
Hi Elizabeth
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Employee was very rude and lazy and…
Employee was very rude and lazy and seemed like he didn’t like me or his job
10 października 2024
Odpowiedź od hmv (UK) - Hull
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Received regular updates on state of…
Received regular updates on state of order, delivery and collection.
26 września 2024
Odpowiedź od hmv (UK) - Hull
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasure shopping
Never had any problems issues buying from HMV everything is easy and straightforward I enjoy shopping for my music etc at your shop
15 września 2024
Odpowiedź od hmv (UK) - Hull
Hi MsSylviaNewman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good store
Had a DVD ordered and arrived super quick and easy. Always try to shop at hmv for my music and DVDs to support them as they're always great. Helpful staff and if they dont have what you want in store, its easy to have it ordered in for you.
8 września 2024
Odpowiedź od hmv (UK) - Hull
Hi Jen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Hull
Hi Gillian,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Friendly and helpful..didn't keep me…
Friendly and helpful..didn't keep me waiting long
20 sierpnia 2024
Odpowiedź od hmv (UK) - Hull
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Heard nothing for 12 days since placing…
Heard nothing for 12 days since placing an order. I was told my order would arrive within 5 days maximum. Still waiting ...
31 lipca 2024
Odpowiedź od hmv (UK) - Hull
Hi Paul
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Odpowiedź od hmv (UK) - Hull
Hi Jacob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not particularly fast to pick up from…
Not particularly fast to pick up from the local store
Three stars really to just generally protest at the ridiculously high vinyl prices
I rarely buy new vinyl now
29 lipca 2024
Odpowiedź od hmv (UK) - Hull
Hello Pete
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Fast polite and helpful staff.
23 lipca 2024
Odpowiedź od hmv (UK) - Hull
Hi NICOLAS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent!
17 lipca 2024
Odpowiedź od hmv (UK) - Hull
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered in store.
Ordered a Blu-ray to the store for me that was out of stock in store. Staff were great.
29 czerwca 2024
Odpowiedź od hmv (UK) - Hull
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Hull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. My order came promptly.
18 maja 2024
Odpowiedź od hmv (UK) - Hull
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Hull
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Hull
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Happy and helpful staff keeps me coming back.
I'm a regular customer of the branch based in Hull and the staff are always helpful and lovely to talk to. It's one of the main reasons I keep coming back.
8 kwietnia 2024
Odpowiedź od hmv (UK) - Hull
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Hull
Hi Trish
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.