There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
Reakcja na opinię
Lokalizacja
Zmień lokalizację84a Princes St, EH2 2ER Edinburgh, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... Zobacz więcej
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I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... Zobacz więcej
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My shopping experience for my granddaughter and grandson was excellent. A young lady in an Edinburgh store took charge of my granddaughters K-pop wish list and sourced everything on the list. What... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Edinburgh Princes Street
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
84a Princes St, EH2 2ER, Edinburgh, Zjednoczone Królestwo
4,7
Doskonała
306 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Made one Happy 16 year old very happy 😁
15 marca 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had a good experience with helpful…
I had a good experience with helpful HMV staff and with a timely delivery without breakages. I think the LP box is unbroken; I wonder if it's really going to do the job. But that's my concern, not yours. Thanks.
Best, Andy
10 marca 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy delivery
6 marca 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hello Frances
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I could order the item I wanted in…
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fill in my contact details on computer. I have an email address with HMV and i do not wish to do this every time I make a visit I just would like a printed receipt. Thank you!
16 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Richard
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
They had to source two CDs for me and…
They had to source two CDs for me and kept me updated with updates by email .Shop staff were helpful it took them almost a month to find them so I thank them .
14 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Mrs Cochrane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I just love going into store and have…
I just love going into store and have such a great selection to choose from!
10 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service and correspondence…
Excellent service and correspondence kept well up to date
12 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Friendly helpful and welcoming staff…
Friendly helpful and welcoming staff helped me get what I wanted and was looking for 🙂
7 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Alana,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Etta
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
I was served by Carly, she was very polite and patient with my questions! She ordered exactly what I needed as soon as I asked and made sure there wasn’t anything else I was looking for, if I go back in again and need help while she is there it is her I will go to
3 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Rebecca
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre ordered new Megadeth cd
Pre ordered new Megadeth cd. Was emailed when it was ready to collect. Easy to pick up and got a signed postcard with the cd.
27 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant
Brilliant - ordered DVD - got email when in store for collection (so no postage charge) - haven’t watched all of it but quality seems good so well pleased
29 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My experience of HMV started with the…
My experience of HMV started with the helpful store staff. In this age it's satisfying to speak with people that are eager to provide a good service. I had to order in an album the was not is stock. It arrived within the time i was advised in store, was packed well and was exactly what I expected. Would encourage people to use this store.
26 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff
Staff, always a pleasure to deal with, reliable and helpful and a smile on their face.
20 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
IAM a disabled OAP
IAM a disabled OAP. The young people who assisted me in my search for an old CD that meant the world to me was second to none. They managed to order it for me and get it sent to my home
29 grudnia 2025
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff member
The guy in the shop was really helpful and the item arrived really quickly
17 stycznia 2026
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hi Eleanor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV blijft de beste winkel voor cd/…
HMV blijft de beste winkel voor cd/ dvd/ games e.d!
Mijn dvd kwam wat later dan gedacht(9 dagen later dan verwacht) aan in het filiaal. In goed overleg afspraak gemaakt dat iemand anders mijn bestelling kwam ophalen ( na twee weken). Dit was geen probleem.
14 grudnia 2025
Odpowiedź od hmv (UK) - Edinburgh Princes Street
Hello Ramon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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