I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ Edinburgh, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Helpful staff. Prompt attention. Item ordered in store. Clear communication via email. Item in store for collection within good timeframe. Thank you
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Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
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A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Edinburgh Ocean Terminal
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ, Edinburgh, Zjednoczone Królestwo
4,6
Doskonała
147 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Assistant was VERY helpful
Assistant was VERY helpful, (EMER 1) when ordering. Also manager when I collected my order.
1 sierpnia 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello Derrick
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Edinburgh Ocean Terminal store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Danielle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good collection in store experince
Delivery fast, collection at store convenient and staff on store friendly.
17 lipca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff.
Helpful staff.
Prompt attention.
Item ordered in store.
Clear communication via email.
Item in store for collection within good timeframe.
Thank you
17 lipca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello K
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We were supposed to go and collect our…
We were supposed to go and collect our order and my daughter was hoping to meet December 10 unfortunately we received an email to tell us that the time had moved to 4pm which meant we couldn’t attend. Bad service and bad organisation. Money wasted!
14 lipca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I love this shop
I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and friendly and are always willing to check to see if a film is available on DVD.
10 lipca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Irena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly and…
The staff are always friendly and smiling. Always great to have a quick chat about upcoming film releases with lovers if film like myself.
24 czerwca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Staff were very helpful as i couldn't find what i was looking for instore, so the staff member ordered it for me and i was able to pick it up within a couple of days.
8 czerwca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Usual first class in-store ordering service
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
22 maja 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi AL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were above and beyond…
Staff were above and beyond helpful..couldn't be any more interactive and friendly.
20 maja 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and products
11 maja 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered quickly
Helpful and friendly staff I ordered a blue ray disc the order was completed very quickly delivered just as quickly
28 marca 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi morris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Never had any problems with hmv
Never had any problems with hmv. Customer service is always amazing
22 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello Conti
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Leigh Anne album signing
Everyone was very kind and helpful. Served by Stuart who was lovely.
23 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Belle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello Charlene,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The store at ocean Terminal ,Leith
The manager of the Ocean Terminal shop could not have been more helpful, as is the other staff members
22 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Communication is the key
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
20 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was in collecting an album I'd…
I was in collecting an album I'd ordered in store last week and as per previous visit the staff member was friendly and on this visit the guy displayed a interest in my rekindled love for music on vinyl.
5 lutego 2026
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hello Gordon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Edinburgh Ocean Terminal
Hi Clark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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