Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Zobacz więcej
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Lokalizacja
Zmień lokalizację71 / 77 Murraygate, DD1 2EA Dundee, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Dundee
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
71 / 77 Murraygate, DD1 2EA, Dundee, Zjednoczone Królestwo
4,8
Doskonała
239 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and easy.
7 stycznia 2025
Odpowiedź od hmv (UK) - Dundee
Hi Maureen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Dundee
Hi Mrs Smith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprised and very pleased that the…
Surprised and very pleased that the item I was late in ordering arrived just in time for Christmas
28 grudnia 2024
Odpowiedź od hmv (UK) - Dundee
Hello Janice
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great internet
Great internet, easy to follow.
Communication was very informative & keep me informed from purchase to picking up in Dundee store
22 grudnia 2024
Odpowiedź od hmv (UK) - Dundee
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, speedy, knowledgeable
Floor staff intuitively and unobtrusively helpful, knowledgeable and friendly. Speedy and charming service at till. Overall, great if you know what you want but not sure where to find it.
14 grudnia 2024
Odpowiedź od hmv (UK) - Dundee
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Paid for 48hr delivery
Paid for 48hr delivery. Over a week later, I'm still waiting for items to be delivered. Tracking system is poor. When someone finally got back in touch from customer service there was little apology & no refund for delivery.
10 grudnia 2024
Odpowiedź od hmv (UK) - Dundee
Hi Caris,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Collection from shop.
Went in shop to collect dvd which had been ordered. Assistant very helpful,and found my order no bother.
3 grudnia 2024
Odpowiedź od hmv (UK) - Dundee
Hi Sandra,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi Sharon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi Nicola,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Dundee
Hello David
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi Jake
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV is so much more
I walked into HMV in Dundee and a film I used to watch with my son popped into my head. Ace was serving at the till and looked up this film that meant a lot to me, it wasn’t in the store but Ace pointed out it could be posted to me. Posted was not expensive either. My film arrived quickly and was able to show my son in Australia. I’m very happy with the whole experience 😊
16 października 2024
Odpowiedź od hmv (UK) - Dundee
Hi Kathleen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering was simple
Ordering was simple, text messages were timely and accurate, reception at the shop was straightforward, with helpful staff
5 października 2024
Odpowiedź od hmv (UK) - Dundee
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Eminem CD, Dundee HMV.....5☆+
Always get my orders of my CD,as I order from the store and they Always have the CD waiting for me! Thanks again Alexander Middleton
17 września 2024
Odpowiedź od hmv (UK) - Dundee
Hi Alexander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful assistant who did the…
Very helpful assistant who did the research and placed the order. Order came through very speedily and an equally friendly assistant concluded the transaction
13 września 2024
Odpowiedź od hmv (UK) - Dundee
Hello Patricia
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great website and great service of the…
Great website and great service of the delivery of my order to my doorstep
14 września 2024
Odpowiedź od hmv (UK) - Dundee
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Dundee
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and efficient service
Fast and efficient service which was a very enjoyable experience
4 września 2024
Odpowiedź od hmv (UK) - Dundee
Hello Connor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Dundee
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
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