What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Zobacz więcej
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Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... Zobacz więcej
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Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Derby
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Zjednoczone Królestwo
4,7
Doskonała
231 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought a Jay's bluetooth speaker dissatisfied
Bought a Jay's bluetooth speaker, but could not hear a demonstration. So I looked on line for reviews, they said it was powerful and had decent bass qualities so it could fill a room with decent sound. When I used it I am very disappointed with the quality of the sound. But because I had opened the box I can't return it so have to keep it. It is a waste of money, but has taught me not to buy without a demonstration. I won't buy any electronic equipment again from HMV. Received a reply from HMV, they said to go to a website to discuss my issues. Tried the site but it just gives me preset questions that have nothing to do with this issue. So just like many companies they just want it to look like they are interested, when all you do is go round in circles. This service website is useless.
21 marca 2024
Odpowiedź od hmv (UK) - Derby
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this you further.
Great Purchase many thanks!…
Many thanks for my purchase I received very much appreciated
6 marca 2024
Odpowiedź od hmv (UK) - Derby
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Derby
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Derby
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Derby
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
good customer service
easy online ordering and contact information when goods are ready for collecting and lovely people in store
21 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hi Poppy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exellent brilliant service thank you.
Exellent brilliant service thank you.
Got so quick, thank you
4 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hi MR Gibson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice friendly helpful staff
13 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience
Ordered from hmv online. Albums arrived quickly but one was faulty. I Went to Derby store where staff we friendly and helpful. They ordered a new album and I was able to collect from the store. I recommend hmv for vinyl collections. Excellent selection.
9 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from purchasing my…
Excellent service from purchasing my items on line, secure checkout and picking up at in person at the HMV in Derby. Staff were very friendly and helpful.
11 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hi Lawrie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lady in store was great
Lady in store was great, looked to see if the item I wanted was in stock and was really friendly.
So easy to order in and had lots of updates about the progress of my order.
6 stycznia 2024
Odpowiedź od hmv (UK) - Derby
Hi Kelly,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Derby
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Served by jenny, very helpful, ordered dvd box set for Xmas present that wasn't in store, arrived within a couple of days, great service.
Served by jenny, very helpful, ordered
dvd box set for a Xmas present that wasn't in store, arrived within a couple of days. Great service.
26 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was kept in touch through out the…
I was kept in touch through out the delivery process.
21 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Karen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Professional staff
12 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
pre-ordered item was ready for collection promptly
Pre-ordered an item, and it was ready soon after release. Click and collect from in store attracted no charge. Happy with purchase.
15 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Minesh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Derby
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service yet again from HMV
Great service yet again from HMV following making a pre-order with easy collection from the Derby store on the release date.
8 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Adam,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly staff
Easy online order to click and collect, staff in shops are always very friendly
9 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Huge order
I'd managed to get a fantastic black Friday deal on BT21 merchandise. When I went to collect it, there was a vary large brown box. With another two smaller parcels. I hadn't fully thought out, how big my order would be. I'd done a little shopping. I also have to walk with a stick. The young woman, who was serving me. Offered to unpack my order, to see if she could? Reduce the size. Which I'm happy to say she did. She also gave me a handy tip on where I could buy? A cuddly Red Panda. So Thanks tripled.
4 grudnia 2023
Odpowiedź od hmv (UK) - Derby
Hi Carolanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.