I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację26 The Martlets, RH10 1ES Crawley, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to find the item online I wanted, click & collect very good as the man in the store was quick to get my order, and the store is very good.
Reakcja na opinię
Excellent service at hmv crawley yet again all staff are awesome there. This time I had a great customer interaction with Ben M. Lovely chap. As for the item, im over the moon with it.
Reakcja na opinię
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Crawley
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
26 The Martlets, RH10 1ES, Crawley, Zjednoczone Królestwo
4,6
Doskonała
138 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The guy who helped me in store was…
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in.
Delivery was slow but it was free and arrived in plenty of time so can't fault it really.
8 grudnia 2025
Odpowiedź od hmv (UK) - Crawley
Hi Sam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Crawley
Hi Jeannie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD in-store and it arrived…
I ordered a DVD in-store and it arrived fairly promptly. The assistant was really helpful when ordering the item and when collecting; was also very polite and friendly.
20 grudnia 2025
Odpowiedź od hmv (UK) - Crawley
Hello R
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delayed delivery and items which were…
Delayed delivery and items which were books each had imprinted 11 on each righthand corner of cover of books so not in immaculate condition as you would expect from new books. Really disapointed.
16 grudnia 2025
Odpowiedź od hmv (UK) - Crawley
Hi Popsy
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
I had very good service from the…
I had very good service from the Manager.
I have already done a survey.
3 grudnia 2025
Odpowiedź od hmv (UK) - Crawley
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having a local store to visit.
Having a local store to visit. Helpfulness and advice given by a member of the staff. On line tracking my order.
3 grudnia 2025
Odpowiedź od hmv (UK) - Crawley
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Crawley
Hi Anna,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great prompt delivery by HMV and Royal Mail
The Gentleman in the shop was really helpful.. Ordered for me what they didn't have in stock. Great customer service
Thanks
23 listopada 2025
Odpowiedź od hmv (UK) - Crawley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from Steve
Excellent, friendly service from Steve at your store in the Martletts in Crawley.
20 listopada 2025
Odpowiedź od hmv (UK) - Crawley
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and Easy Click & Collect.
I had click & collect items to pick up from the Crawley, West Sussex store. Quick and easy hassle-free pick-up from a friendly member of staff, great service.
19 listopada 2025
Odpowiedź od hmv (UK) - Crawley
Hi Neil,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good customer service and man on…
Good customer service and man on counter really engaged with me over records
3 listopada 2025
Odpowiedź od hmv (UK) - Crawley
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy
Easy to order CD on website. Competitive price. Easy collection. Very satisfied.
23 października 2025
Odpowiedź od hmv (UK) - Crawley
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly service and repore
Friendly service and repore. A warm atmosphere upon entry.
20 października 2025
Odpowiedź od hmv (UK) - Crawley
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still not received a email to collect…
Still not received a email to collect my pre order for the new pokemon legends za on switch
17 października 2025
Odpowiedź od hmv (UK) - Crawley
Hi Daniel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Odpowiedź od hmv (UK) - Crawley
Hi Beverley,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The cobra blueray came very quick after…
The cobra blueray came very quick after ordering it
16 września 2025
Odpowiedź od hmv (UK) - Crawley
Hi Jerry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In time, every time
On time, every time.
Very little fuss, you get what you want when you expect it, perfect
17 maja 2025
Odpowiedź od hmv (UK) - Crawley
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Crawley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always very helpful and…
The staff are always very helpful and polite. If you cannot find what you are looking for they will go out of their way to help you and come up with the goods.
15 kwietnia 2025
Odpowiedź od hmv (UK) - Crawley
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.