The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Zobacz więcej
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Lokalizacja
Zmień lokalizację13/15 Smithford Way, CV1 1FY Coventry, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for. The CD was delivered efficiently to our local HMV store and again the staf... Zobacz więcej
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Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... Zobacz więcej
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Coventry
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
13/15 Smithford Way, CV1 1FY, Coventry, Zjednoczone Królestwo
4,8
Doskonała
358 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Coventry
Hi Yolande
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Easy to order
Easy to order, prompt delivery service. Delivered on time. Very satisfied thanks.
19 września 2024
Odpowiedź od hmv (UK) - Coventry
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy booking
Easy booking, although it would be easier if you could book more than 1 ticket at a time.
16 września 2024
Odpowiedź od hmv (UK) - Coventry
Hi Rebecca
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Coventry
Hi Sophie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great album from London Grammar and…
Great album from London Grammar and sounds incredible in my audio technika turntable
16 września 2024
Odpowiedź od hmv (UK) - Coventry
Hi JL
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Non existent customer service
Bought gig tickets, e-ticket didn’t arrive and impossible to get any response on phone or email. Poor
16 września 2024
Odpowiedź od hmv (UK) - Coventry
Hello,
We aren't able to see any contact from the number or email address linked to your order regarding this matter.
Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Jessica's magic
I had great service and looked straight away for the CD. Jessica offered a home delivery straight away and recommended another CD for delivery as soon as it comes out.
15 września 2024
Odpowiedź od hmv (UK) - Coventry
Hi MARY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The woman who served me was nice and…
The woman who served me was nice and didn't try to sell me anything extra. Which I respect.
5 września 2024
Odpowiedź od hmv (UK) - Coventry
Hello Angela
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
nice and simple collection.
nice and simple collection.
Was informed of a special offer I missed.
1 września 2024
Odpowiedź od hmv (UK) - Coventry
Hi steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Coventry
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Really good customer service my son is special needs and they took there time with showed great patience staff were excellent
1 września 2024
Odpowiedź od hmv (UK) - Coventry
Hello Kim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
from start to finnish all when well
from start to finnish all when well, good knowledgne on there prducts
21 sierpnia 2024
Odpowiedź od hmv (UK) - Coventry
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Coventry
Hi Mick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Package was taken care of
Package was taken care of, delivery was quick and easy, helpful updates of the package, not a single complaint.
Love this place.
16 sierpnia 2024
Odpowiedź od hmv (UK) - Coventry
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always get great service from HMV
Always get great service from HMV. Received notification of dispatch and then of availability to collect in shop. Great experience
14 sierpnia 2024
Odpowiedź od hmv (UK) - Coventry
Hi Mrs Thomson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
At the Coventry HMV shop the staff are…
At the Coventry HMV shop the staff are the most helpful and understanding because I am a75 year old and not so hot on tec they guide me so I can understand not just that they are very happy to tell me what music is playing in the shop.HMV in Coventry is helpful when I order items I would say some other businesses could lurn from HMV how to treat people thanks again HMV.
31 lipca 2024
Odpowiedź od hmv (UK) - Coventry
Hi Katina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A great store doing what it does best
Great service and a well laid out store. Very good for click and collect was in store within 2 days.
19 lipca 2024
Odpowiedź od hmv (UK) - Coventry
Hi Lewis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sarah was extremely helpful and…
Sarah was extremely helpful and friendly, parcel was supposed to be delivered in a week! Arrived next day!
4 lipca 2024
Odpowiedź od hmv (UK) - Coventry
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Coventry
Hi Catherine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I like the store layout,the staff at…
I like the store layout,the staff at Coventry HMV are most helpful friendly 👌
5 czerwca 2024
Odpowiedź od hmv (UK) - Coventry
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
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