In Chester HMV shop on 20th August looking for Tarantino films The assistant Richard-H was extremely knowledgeable, helpful and courteous, especially as I am a pensioner 😩. Succeeded in finding me th... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I regularly like to go into my hmv and this time i went in to get certain items i managed to find all but one and when I asked the staff looked it up and informed me that its out of stock which is... Zobacz więcej
Reakcja na opinię
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Zobacz więcej
Reakcja na opinię
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Chester
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Zjednoczone Królestwo
4,8
Doskonała
275 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly and helpful staff
I regularly like to go into my hmv and this time i went in to get certain items i managed to find all but one and when I asked the staff looked it up and informed me that its out of stock which is why i couldn’t find it in store but thankfully they were able to order it in from the warehouse.
I also inquired about a sold out funko pop on there website that had just been released and they couldn’t find it on the system and said it must have been a warehouse exclusive item but they still looked in the back for me just incase they had some in the back.
Unfortunately they did not but i appreciated the fact they looked for me.
30 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hi Lydia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In Chester HMV shop on 20th August…
In Chester HMV shop on 20th August looking for Tarantino films The assistant Richard-H was extremely knowledgeable, helpful and courteous, especially as I am a pensioner 😩. Succeeded in finding me the films I wanted. First class🤓
20 sierpnia 2026
Opinia niezależna
Odpowiedź od hmv (UK) - Chester
Hi T Mcdonald
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because it was so easy to order my…
Because it was so easy to order my vinyl and the whole process from ordering to delivery was excellent 👍
28 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
An efficient service was provided.
18 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, item wasn't in stock, so ordered it to be delivered to the shop. They emailed me, when it had arrived, and I collected it. 10/10🙂
13 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hi Gill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Harry potter headphones
I came to pick up some headphones that i had oderd . There brill
3 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hello Stacey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Chester
Hi MITCH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
try something different
I look on the hmv site for music, go for the one type of music thats new, go from there, when not available in store one of the members order it for if possible. when in store look around my self.
1 sierpnia 2026
Odpowiedź od hmv (UK) - Chester
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Odpowiedź od hmv (UK) - Chester
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Chester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a box set box onSaturday and it…
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
25 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fine no problem,use shop often
25 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Kelvin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you for receiving ☺️
22 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Lyndon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me know about their order and restock policy but also pointed me in other areas to extend other hobbies I was nervous about. Shout out to my guy, Mattie!
17 lipca 2026
Opinia niezależna
Odpowiedź od hmv (UK) - Chester
Hi Taylor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reliability!
15 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store collection better option
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage.
In-store experience was great and the bloke who served me was friendly and we shared a giggle.
I really love hmv (was a Christmas temp 2007 ‘ish) and enjoy visiting Chester and Shrewsbury stores in particular. Please keep hmv stores going!!!
5 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Santy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Chester
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
4 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
3 lipca 2026
Odpowiedź od hmv (UK) - Chester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
27 czerwca 2026
Odpowiedź od hmv (UK) - Chester
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.