Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
Reakcja na opinię
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Zobacz więcej
Reakcja na opinię
I was looking for a specific CD and the assistant at the HMV store in Burton on Trent sorted everything out for me. She found the album and ordered it for me. I paid for home delivery and receive... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Burton On Trent
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Zjednoczone Królestwo
4,6
Doskonała
150 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od hmv (UK) - Burton On Trent
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sales assistants very helpful and…
Sales assistants very helpful and knowledgeable , item ordered through store , texts to keep me updated , collected in a few days , good service from start to finish 👌
9 lipca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Everything was very efficiently handled. Communication was excellent throughout the ordering process and collection of the cd from HMV Burton
9 lipca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Martyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Parcel delivery
I was happy when my parcel was delivered one day earlier than expected.
3 lipca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hello MISS
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
On the day delivery
The on the day delivery and the way the product was handled with care from the great and friendly staff made it worth ordering from them again.
22 czerwca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Muhammad
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and fast…
Friendly helpful staff and fast delivery of my order.
16 czerwca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such a quick delivery
Such a quick delivery, I’ve been going to HMV since the early 70s and never had a problem. Keep up the good work
3 czerwca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still waiting for refund for cancelled…
Still waiting for refund for cancelled item which I ordered on the 26th of may Until I get my refund this is the only feedback youll get from me right now
31 maja 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Jason,
We were sorry to hear that you did not receive your refund. We understand you contacted us earlier today and the refund was processed.
Sincere apologies for the delay to this refund and thank you for chasing this up with us to have it resolved.
Odpowiedź od hmv (UK) - Burton On Trent
Hi Nancy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Burton On Trent
Hi C
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and friendly service
2 maja 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi sheenagh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Help and advice given to me by female…
Help and advice given to me by female assistant at HMV Burton-on-Trent..
22 kwietnia 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ny favourite music store
amazing. i love hmv more then my sister. always have my fav artists cds and vinyls in stock. the guy who servedme is a sweethart
24 stycznia 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi ella
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All was perfect
All was perfect, and a store delivery is a real plus, I don’t buy things that only have a delivery option.
The store staff were, pleasant and very polite.
19 kwietnia 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Clifford,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very easy to place an order for a…
Very easy to place an order for a future release dvd. Helpful staff. Regular updates on delivery of the dvd.
9 kwietnia 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful staff with order
8 marca 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hello Craig,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always seem to do a great job
Always seem to do a great job. Always have a laugh and a joke. Tell them what film you want and can go straight to it. Saves alot of time when they can do this instead of you trying to find it.
21 lutego 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Mr Wood
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful ordered new vynal…
Staff very helpful ordered new vynal for us.the lady was very nice
13 lutego 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Burton On Trent
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
WEST END GIRL
Great customer service from start to finish. Helpful assistant instore when i picked up my parcel. Definitely a service with a smile 😊
4 lutego 2026
Odpowiedź od hmv (UK) - Burton On Trent
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.