I ordered Sepultura "Roots" via click and collect. I chose to collect at the Bexleyheath store. After six days, I still hadn't received notification to collect, but I visited the store anyway, as I... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację46 The Mall, DA6 7JJ Bexleyheath, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So pleased HMV have stores again, I visited the store at Bexleyheath and it was nice to flick through vinyls again. Unfortunately didn’t have the vinyl I was looking for so ordered it online, Easy to... Zobacz więcej
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I needed a Blu-ray for a birthday present and I saw online that another branch had it in stock, but not my local HMV. I went into my local branch at Bexleyheath and spoke to a very helpful assistant w... Zobacz więcej
Reakcja na opinię
Always impressed by choice and value of Hmv+ free postage over £20 is a good deal.items usually arrive quickly and within promised timeslot.overall extremely pleased with hmv.com but also enjoy physic... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Bexleyheath
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
46 The Mall, DA6 7JJ, Bexleyheath, Zjednoczone Królestwo
4,8
Doskonała
253 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service advice and help
15 maja 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never encountered a problem with my…
Never encountered a problem with my local store whether it be instore or collection. Everyone always polite and helpful.
9 maja 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Marie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
this experience was amazing and was…
this experience was amazing and was quick and effective.
2 maja 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Nolan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I really enjoyed the service & the…
I really enjoyed the service & the products were in great conditions!!!
4 maja 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Sujanta
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered what I wanted and received it…
Ordered what I wanted and received it within a few days. Staff very helpful.
29 marca 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Bexleyheath
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I go into the store often and staff is…
I go into the store often and staff is always friendly and helpful, especially Wez
15 marca 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Thank You , HMV . Bexley , . 💜 , .
I was more , pleased with my , 3 / three , purchase,s . Than not happy .
2 / . Single , CD , disc,s , .
+ 1 / . 4 CD , disc,s , Box set , .
They are very good . Well done , HMV , .
Thrilled infact . Thank you , . 💝 , .
1 marca 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff in store
Great staff in store, very helpful with ordering. Good communication throughout & no problems with collection. Very pleased!
26 lutego 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Carol
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bexleyheath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Friendly and knowledgeable people eager…
Friendly and knowledgeable people eager to help and assist.
26 lutego 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service and polite good customer…
The service and polite good customer service I recommend other people to shop there. Good range of films for adults and children.
26 lutego 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi June
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff.
6 lutego 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Colin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I love hmv
I love hmv, because, it has altirnative, kawaii and other things that people like!!!
9 lutego 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Sara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Odpowiedź od hmv (UK) - Bexleyheath
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service, easy to order online, great communication, quick delivery to store, easy collection in store.
21 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and friendly
Helpful and friendly. The shop is a credit to the HMV brand. Bexleyheath
Branch.
20 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I visited to pick up a previously…
I visited to pick up a previously ordered CD and to excahnge a deluxe CD that included a DVD that didn't work. When I got home I found the CD was not the deluxe version and did not include a DVD.
17 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hello Tony
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent arrived promptly and good…
Excellent arrived promptly and good value for money
Will definitely use again
15 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering In-Store from the Depot.
Ordering from the store was easy, with pleasant, helpful staff. The reason you only get three stars is because of a problem with feedback from the Depot. One of the CDs I ordered turned out to be out of stock, although still showing in-store and online. I was not informed by the Depot, I had to visit the store where I was told. I have subsequently received an email from the Depot explaining, but not telling me how long I would have to wait for despatch. There was also a week's lag from my order confirmation. This certainly needs improving or I would hesitate in future to order more in-store or online. So five stars for the store and staff and one star for the depot, giving an average of three.
6 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hi Glenn
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Good experience
A physical shop in which to browse as well as pick up an online order for a specific item. And chat with staff and other customers including swapping ideas. Why did nobody think of that before... the internet
12 stycznia 2025
Odpowiedź od hmv (UK) - Bexleyheath
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.