Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Zobacz więcej
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Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Zobacz więcej
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Zobacz więcej
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Informacje dotyczące firmy
- Sklep muzyczny
- Sklep z płytami CD
- Sklep z płytami DVD
- Sklep z płytami
- Sklep – systemy audio
- Sklep z koszulkami
O hmv (UK) - Basingstoke
Napisane przez firmę
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Napisane przez firmę
- home of entertainment since 1921
Dane kontaktowe
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Zjednoczone Królestwo
4,7
Doskonała
230 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing service in store at Basingstoke…
Amazing service in store at Basingstoke ordered straight to my house 👍🏻
14 sierpnia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hello Millie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Basingstoke
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Basingstoke branch
Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power station album my son has been after for a while. It was a very enjoyable shopping experience and I would like to thank George for his time and professional customer focus.
7 sierpnia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Basingstoke
Hi Stefano
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Basingstoke
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every thing went smoothly and tjr starf…
Every thing went smoothly and tjr starf were great .
7 lipca 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The item i ordered was not in stock in…
The item i ordered was not in stock in my local store, so ordered it online for delivery to the store. It took only 3 days to arrive there, great service
3 lipca 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Bill
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Odpowiedź od hmv (UK) - Basingstoke
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What I ordered was delivered as expected
9 czerwca 2026
Odpowiedź od hmv (UK) - Basingstoke
Hello Alan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff are always helpful &…
The staff are always helpful & friendly, the package arrived on time
29 maja 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great transaction.
30 maja 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Krystine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basingstoke
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Odpowiedź od hmv (UK) - Basingstoke
Hi Gary,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This cHMVompany
This company - HMV - is doing well in treating customers for 3 reasons: 1: The staff are helpful, 2: The ordering service keeps the customer up-to-date (order dispatched/order ready to collect) &3: The staff selected for employments within the HMV stores are always professional, chatty, are interested in what the customer buys. Whatever HMV protocol is for selecting prospective job hunters, it is in my experience, working well.
9 kwietnia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just that I did not receive any email…
Just that I did not receive any email letting me know that the CD had arrived in store. It has apparently been there for 5 days. I need it badly and have just phoned the store to make enquiries. It was paid for. I can now collect it, Thank you
9 kwietnia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Maggie,
Thank you for your feedback.
We were sorry to hear that you did not receive updates when your order arrived in store and for any disappointment.
We're glad to hear that you are now in receipt of your parcel and hope you enjoy your purchase.
Vinyl arrived when the Sales Consultant…
Vinyl arrived when the Sales Consultant at your door said it would-using Royal Mail tracked delivery is the most efficient way of sending Vinyls.
Excellent service.
6 kwietnia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery very pleased with the…
Quick delivery very pleased with the service your team offer thank you
16 stycznia 2026
Odpowiedź od hmv (UK) - Basingstoke
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Basingstoke
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Odpowiedź od hmv (UK) - Basingstoke
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Odpowiedź od hmv (UK) - Basingstoke
Hi clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.