HIMALAYA CARPETS LIMITED Recenzje 

271
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very good experience with Himalaya. Picked a mid budget carpet for spare room. Very good price, good quality and quick fitting. I would definitely recommend and use Himalaya again

Reakcja na opinię

Oceniono na 5 z 5

Himalaya carpet has provided great service. From buying to installing the carpet to the property. Lady at reception was very helpful and helped us a lot. I had a very great experience with them A... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Second time using Himalaya carpets and all good both times. Their carpets are well priced and fitting on both occasions has been on time as agreed, and the fitters have been very efficient and polite... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z dywanami
  2. Dostawca podłóg drewnianych i z laminatu
  3. Materiały podłogowe
  4. Sklep meblowy
  5. Sklep z dywanikami
  6. Wykonywanie podłóg

Napisane przez firmę

We have over 45 years experience in the supply and installation of domestic & commercial carpets and flooring. We can offer domestic carpets as well as commercial carpets for hotels, banqueting suites, pubs, offices and restaurants that can be custom designed to suit your personal requirements. Whatever your needs, big or small we have the experience to provide a professional and seamless installation of your commercial flooring. Not to mention as one of the leading carpet companies in the UK, and decades of dealing with leading manufactures we are able to offer unbeatable value and service.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

271 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 50% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(271)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
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Oceniono na 5 z 5

Really good service

Really good service. Changed the date few times for fitting the carpet, the team were flexible and accommodating.

The team who came onsite were Fantastic and did a great job.

Will highly recommend.

23 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Good service and communication at a…

Good service and communication at a very reasonable price.

Friendly and flexible - I needed to change the date of the fitting and they were happy to oblige.

Fitters did a good job and took the rubbish back with them.

20 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Very helpful service

Very helpful service. Carpet was fitted within a week of ordering it. Looks great.

15 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 4 z 5

Very punctual and good service only…

Very punctual and good service only suggestion I would give is that if they did the cutting outdoors and maybe bought dust sheets with them as the dust was everywhere

9 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Excellent customer service and quick…

Excellent customer service and quick delivery and fittings, the carpet it self excellent quality and good value for money and i don’t think you’ll get better deal then himalya carpet,the carpet fitters were excellent from start to finish and very polite and patient,would definitely recommend

9 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Great service, fast delivery, good price

Wide selection of carpets at prices for all budgets. Selected and paid for the carpet, impressed that it was fitted within 4 days.
Helpful staff and an easy process from start to finish. Well done to the Slough branch.

8 stycznia 2022
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 4 z 5

Spot on Service

Spot on Service, efficient sales staff and tidy polite fitters. Communication was good kept us informed, turned up when they said they would.

6 grudnia 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Amazing!

The people there are extremely welcoming and have great prices on their great quality carpets!They have a variety of carpets to choose from for such a cheap price.Was extremely pleased of how our new carpet and how fast it took from payment to the installation process.Thank you Himalaya Carpets(Southall)!

4 grudnia 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Great Service by Himalya Carpet

Great Service by Himalya Carpet. Very reasonable price. Guneta helped us Choose the right carpet and provide us with a Excellent Customer Service. Very pleased. Thank you Himalya Carpet Team.
Mr & Mrs Raju.

4 grudnia 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 4 z 5

Im really impressed with the efficiency…

Im really impressed with the efficiency of the fitters who put down my flooring yesterday, my carpet is lovely..... money well spent i'd say, so reasonable the sales adviser really looked after me, thank you himalaya carpets 😊 #onehappycustomer.

4 grudnia 2021
Opinia niezależna
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Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Have been using Himalaya carpets for…

Have been using Himalaya carpets for many years as very local, always a wide selection and fitted promptly to a high quality, and will be using them for years to come.

25 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

Guneta’ is very helpful to chose a…

Guneta’ is very helpful to chose a reliable carpet for us and fitting was on time and tidy we are happy with the stuff

23 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 4 z 5

Satisfied

Good service!

21 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Oceniono na 5 z 5

The service was very good.

The service was very good.
The fitter was on time.
He didnt rush. He explained about the pile of carpet. Made sure carpet fitted well up to existing carpet by the door to other room. This is second carpet in 2 months. Will definately return .

20 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Service

Recently I purchased carpet from Himalaya carpets and was very disappointed and upset with the customer service that I experienced. We are regular customers but the recent purchase was something we had not experienced before, the issue was a staff who did not explain the prices of the service they would provide which led to us being confused when they asked for extra payment when it came to fitting the carpet.

17 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for any confusion that you had. Himalaya Carpets ensures our pricing is clear for the services and additional products i.e underlay upgrades, grippers, door bars that are required for the fitting of carpets. Pleae contact us to allow us to clarify this as having you back as a customer is very important to us.

Oceniono na 2 z 5

Well I went here on the advice of my…

Well I went here on the advice of my mum after she has been a customer for over 30 years. I have already relayed my feedback back to the company and they have addressed a couple of my issues. Although they are willing to come out and re-stretch the carpet because the fittings around the edges are untidy and they have offered me other cut out pieces because they failed to leave the bits that I have paid for behind. They cracked and broke off the skirting board after helping me which they didn’t bother to bring to my attention or fix. In all of the emails back-and-forth they have ignored that strenuously. Not taking responsibility and not paid for the damage. Therefore I would be happier if every edge of my carpet was the same, tidy and neat. They hadn’t come in and done the carpet within an hour. Walked on it with their outdoor shoes and to be fair just rushed through. Paid a lot of money for the carpet and to be fair the after service is not what I expected. I can copy and paste with emails for proof if necessary. My advice is yes it is good to go to a place that has been doing this for a long time however complacency may be a thing there. I had hoped for a little more from them as an established business but there you go.

16 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for your experience and our customer service department will be in immediate contact to resolve this.

Oceniono na 3 z 5

Great Carpet and Price. Messy and Late Layers of Carpet

We chose Himalaya Carpets due to them having good range of carpets at suitable prices. All went fine in house choosing, measuring and paying. Problems started with laying carpets, no time of arrival given and both days arriving very late Sunday 4.30pm, dinner delayed. Himalaya Carpets seemed to not know what was going on here as on the Saturday we got call for feedback prior to job commencing, about 11am. On both days place left messy with carpet fibres everywhere, no view to tidy after self, even after being approached on this issue. But job done fine, we could bear witness after tidying to see the finished result.

3 listopada 2021
Opinia niezależna
Logo HIMALAYA CARPETS LIMITED

Odpowiedź od HIMALAYA CARPETS LIMITED

Thank you for your valuable feedback. We apologise on delay on fitting as we did have an unforeseen circumstances that caused disruption in our fitting services. Installation of carpet does cause threads and fibre left afterwards. Large pieces and offcuts are collected by our fitter and we do advise customer to hover the carpet after the installation once the carpet settles down.

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