Hill Recenzje 

Phil did a brilliant job filling the gaps in our flooring today! He paid great attention to detail and fixed the problem perfectly. He even kindly helped me change a light bulb as well and was incredibly patient and thorough. Really appreciate all his help!

Andy was great very polite and done a thorough investigation to help find the leak, very tidy and clean worker

Thank you very much :)

Andy was super friendly and helpful from start to finish! Nothing was too much trouble, and he really went above and beyond to make sure everything was sorted. Such a lovely guy who did a fantastic job. Really appreciate all his help. Thanks again, Andy!

Richard did an amazing job very quick and good

I recently attended a viewing at Lampton Parkside with Hoss Eddin and wanted to share how positive the experience was. Hoss was friendly and patient throughout, and never made us feel rushed. He gave us plenty of time to look around and answered every question thoroughly.

What stood out most was how well he understood our requirements. Rather than giving a generic tour, he focused on the features and options most relevant to us.

Thank you, Hoss, for a helpful and professional viewing.

We have been liaising with India over our snagging issues. She has been very helpful in organising the various tradesmen required for the jobs. A very pleasant and polite lady.

Our overall experience with Hill has been superb, they put as much focus on customer service as they do the standard of building. The teams have been superb. Debra Furniaux
Angela McDonagh went out of there way to look after our family when we were waiting for the keys at the office. They were helpful throughout our process. So was Georgia Phillips and Kris the site manager

Phil did a fantastic job repairing a visible seam on our ceiling. The finish looks great now, and we're really pleased with the result. Highly recommend!

Hoss Eddin is an outstanding professional and a true pleasure to work with. His knowledge of the development is exceptional: he understands every detail with absolute confidence and explains everything with clarity and patience. Throughout our communications, he was consistently courteous, attentive, and genuinely committed to helping us understand all aspects of the homes and the home buying process.

Hoss combines deep expertise with a warm, respectful manner that immediately puts you at ease. His professionalism, integrity, and kindness stood out from the very first moment. It is rare to meet someone who is both highly skilled and sincerely personable, and Hoss embodies that balance perfectly.

I am grateful for the time he spent with us and for the thoughtful guidance he provided. He is a credit to his team, and I wish him every success, he truly deserves it.

Richard and Alan came to repair mastic on the balcony and did an absolutely amazing job! Thank you very much :)

Simon lovely guy done done really good job fix all my issues thank you so much appreciated x

Michael Chapman came to clean dust out of our lights under kitchen cabinets. He arrived promptly and did the job thoroughly. Would highly recommend.

I had an area of my ceiling that needed repainting after some works on the spotlights. The painter, Michael Chapman, did a very neat job. He was very friendly, and was tidy and kept the surrounding areas nice and clean.

Peter miller was great he was helpful quick and always polite work looks great

Peter did a fantastic job fitting my new kitchen drawer front. He arrived on time, was very professional, and left everything lovely and tidy. The work was completed to a great standard, and I’m really pleased with the result. I would definitely recommend Peter to anyone needing similar work done. Thank you for a great service!

Richard Ryan from HILL. Very Professional Helpful and courteous fixed everything perfectly! Thank you.

My wife and I bought our first home from Hill at Marleigh in Cambridge. Over about ten months, from first viewings to our first weeks living here, we dealt with around ten people at Hill. There were imperfect moments, but the way Hill handled them is why I'm giving five stars.

I’m a very particular buyer. I visited developments within a wide radius of Cambridge, saw countless house types from almost every builder, and narrowed it down to four homes from four different builders. Throughout that long search, Florence, Tracey, and Alan on the sales team were patient and straightforward with us. We viewed the show homes again and again, and nobody ever pushed us or created a false sense of urgency. Florence was the best sales executive we met at any developer. She was honest, gave feedback we could trust as we weighed up our options, and felt more like a friend than a salesperson. Tracey was lovely, replied within minutes whenever we wrote (Saturdays included), and met us on site every time we wanted another look.

Hill was our favourite for all those reasons, but our second-favourite builder was offering a better deal, and I fully expected to buy from them. When we asked whether Hill could do better, Florence was candid that approval was uncertain but put our request forward anyway, and Hill came back with an offer that let us buy the home we really wanted.

It wasn’t all smooth, and that’s where Hill stood out. There were misunderstandings too, and I know I can be demanding. When we disagreed over some details, Florence and Tracey took our concerns seriously and talked them through with us in person and by phone until we reached agreement. Helen stepped in only when needed, and each time she moved things forward. They’re very good at their jobs, including dealing with demanding people like me!

After the reservation, our contact was Georgia, the customer experience executive, and she’s another big reason I’d recommend Hill. I’ve always considered Amazon the benchmark for customer service; thanks to Georgia, Hill is the first British company I’ve dealt with that beats it. She sent us dozens of emails and usually replied within about twenty minutes. She accommodated our independent snagging inspection before completion. The report scored our home at 90% across 201 checks, and the inspector described it as “possibly the best-built and finished home I have inspected this year.” She then gave us a thorough home demonstration a week before we moved in and sent a written report within the hour. Rather than working from the (genuinely luxurious) marketing suite, she sits with the build team, so she can sort problems out immediately with the contractors on site.

A few days after completion, a faulty cistern caused a leak. I reported it at 11pm, and by 8am the next morning Georgia had a plumber on the way, 9am in our home. Darrell, who came to fix our snagging items, was quick and did a great job, and the day after his visit, Georgia checked in, unprompted, to make sure we were happy.

Some things are still in progress, but Georgia keeps chasing and updating us, so we’ve never had to chase Hill ourselves. A new build will have snags, and what matters is how the builder responds. In our experience, Hill responded quickly, honestly and with real care. All our neighbours I spoke to also said that they had fantastic experiences with how Georgia helped them!

Everyone we dealt with deserves a pay rise. They’re great people individually and a great team together. They are unbelievably good at what they do!

Andy came round to sort a loose toilet seat which meant removing and re-applying sealant. He was punctual, polite and left the site spotless after he’d finished. Highly recommend!

thank you Michael Perry came to fix something in my flat and done a very good job and done it very quick too lovely guy thanks a lot :)

Poor build quality, terrible customer service and endless excuses when it comes to repairs.

It took over six months of arguments just to get a ceiling light replaced. Defective bathroom tiles reported at handover remain unresolved 18 months later, yet Hill closed the case without fixing the problem.

The management team has been arrogant, dismissive and downright rude. Instead of taking responsibility, they repeatedly delay, make excuses and avoid addressing legitimate concerns.

Once they’ve sold you the house, they simply don’t seem to care anymore.

A so-called five-star housebuilder that is five-star in name only. Absolutely disgraceful!