I contacted HiFi Headphones through their live chat while looking at the new Audeze Maxwell 2 ANC, and the service was excellent. The person I spoke to was friendly, helpful and went out of their... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I... Zobacz więcej
Headphones really well packaged, would survive being at the bottom of a stack of parcels in a delivery depot. Fast turnaround from order to arrival. Headphones themselves, Audeze isine 20's beautiful... Zobacz więcej
Have bought headphones from hifiheadphones.co.uk for several years. Tend to go for AudioFly or Sound Magic, mostly cheaper end of those ranges, and they're always good, plus much better selection than... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The UK headphone store that's serious about headphones, HiFi Headphones specialises in bringing innovative products to the UK market and providing a World class service to our customers. Offering a huge selection of headphones, earphones and related products as well as buyer’s guides, reviews, and headphone news blog, the HiFi Headphones website is the place to make an informed headphone purchase. More importantly we’re also really into enjoying music with headphones. Listening with headphones is our preferred choice while kicking back to enjoy our favourite musicians and we’re here to help you make the best headphone choice.
Dane kontaktowe
A4 Dolphin Way, BN43 6NZ, Shoreham-By-Sea, Zjednoczone Królestwo
- 01903 768910
- support@hifiheadphones.co.uk
- www.hifiheadphones.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased my Arc 3 buds for my holiday
I purchased my Arc 3 buds for my holiday in Japan. They were fantastic. Easy to use, sound quality was out of this world. Can't say just how pleased I am. Thank you.
Quality Earphones for an Excellent price
I've purchased 3 lots of earphones now with this company and grabbed an absolute bargain on each occasion, every pair were refurbished ones that really are brand new and packed and sealed like they are. And the best thing was that each pair had so much knocked off the price from the brand new ones that it was a steal, in the fact you think they're brand new. Will continue to keep looking all the time even when I don't need anymore earphones at the moment, just in case I miss out on a new bargain.
Ripped a 16yr old off!!!
I have sent the requested details to yourself. I await your response. Thjs is the correct company.
My son ordered 2 pairs of headphones at a cost of £90 or £95 each. Realising what he had done, he sent a pair back. Never opened the packet. Just sent them back. He's 16. Saves his money for everything he wants and this pitiful company haven't refunded him. I (his mum) was the person who took them to the post office to send back. I (his mum) lost the receipt. We have been in touch with the company, several times, through their chat and website, but nothing back. Thus was most of May and June. Then we gave up. I Just feel like they've ripped him off!!!

Odpowiedź od hifiheadphones.co.uk
Superb Customer Service
I ordered some headphones rather late, hoping to receive them in time for Christmas. Unfortunately there was a problem when I placed the order which meant that I couldn’t request express delivery. I contacted the company by email and they replied straight away and Ben was extremely helpful and proactive and sorted everything out so that I received the headphones in good time.
Eh, started out cheap but got pricey after checkout
Hifiheadphones site doesnt know how to fill out customs form causing massive unessecary fees to recieve item at postal office and after 1 week of no changes to fee or attempts to rectify the problem with Posten.no i i just returned it and got a refund :)

Odpowiedź od hifiheadphones.co.uk
I am addicted to this website..
I am addicted to this website... Open Box Sale... 👀... I stalk it daily... Your going to be the reason I can't cover my daughter's university fees 🤣.
On a serious note, great website, really good deals and I have got some great headphones from them!
Bookmark the website and cop a bargain!!

Odpowiedź od hifiheadphones.co.uk
Faulty items, no refund, return at own cost - AVOID
Ordered headphones from them.
Arrived damaged. Contacted them, they sent a non-paid label for return.
I had to pay £12 out of my pocket to return the faulty item. I asked for them to refund this, which they declined claiming that they'd have sent a prepaid label. They DID NOT do this.
After returning the item, providing tracking, there is still no refund to be fund for the £300+ item or my return costs.
Luckily purchased through amazon, so reported them and filed a claim. Avoid at all cost, dishonest vendor.

Odpowiedź od hifiheadphones.co.uk
Noble Audio Sultan
Noble Audio Sultan. Great price, fantastic communication, and fast delivery. exactly as described, was an open box item, bit condition was as new!. Highly recommended 5☆
Good customer support
I bought some Lypertek Pureplay Z7 headphones, in a reconditioned state. One bud would not pair. They replaced them without any quibble. The second pair also had an issue. Turns out the manufacturer "reset" info wasn't right and Hifiheadphones support member was able to give me the right info. Very happy now - thank you for good customer support and patience.
Poor customer service.
Purchased an item, messaged on the day asking to cancel as I had purchased the wrong one. Message saying they were closed and called and got same message. When they returned 2 weeks later, they have refunded but refused to refund shipping as I apparently did not try hard enough to contact them before it was shipped. Will not use again, awful customer service.

Odpowiedź od hifiheadphones.co.uk
10/10 Customer Service
I've recently had some issues with a headset that I bought, through no fault of hifi.
The return/warranty process has been second to none. Prepaid labels sent to me and same day helpful responses. It's rare to find a company with such incredible customer service nowadays, but these guys are completely nailing it!
Steve was very great from customer…
Steve was very great from customer support, whole experiance with the company/store was pleasant. No fuss with returns, prompt shipping, everything professional
Great service and after sales support
Great service and after sales support. Thank you to Steve and Ben. Keep up the great work guys!
Great company who knows what it means to tell customers in plain terms
I have now had two items from this company and both items have been so good in description and packaging. I ordered these as refurbished and wow they are like new. very impressed with the sound and the instructions. Earfun and Final is just brilliant.
Great open box purchase
Great product. Open box with decent discount. Came as new with no marks. Very pleased. Quick delivery. Good packaging and email updates along the way. I would order again from them definitely.
Great service
Good website. Very competitive prices, quick delivery.
No hassle, no fuss, great service.
Excellent product and price
Excellent product and price, and quick dispatch and delivery. Will use again.
Fantastic audio shop
Great audio shop with really fair prices and great selection. Their discounts during their seasonal sales are consistently good and well worth looking out for. Lightning fast delivery too, everything well packaged.
4th order from this firm.
Just had my 4th purchase from this firm. Etymotic EVO’s and had them delivered in less than 24 hours. Well packed. Kept up to date with order process and delivery. Highly recommend.
Quick efficient return
Although things didn't work out with my order and I needed to return it, this company was a pleasure to deal with. Efficient and clear communication throughout, and you can tell they place importance on customer service. The Maoam sweets in the box are a nice touch as well!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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