It took 45 minutes to get out of the garage. The AI tube seemed to slow things down and there were not enough people working on a Friday afternoon. That's absolutely unacceptable. Then, on the way... Zobacz więcej
Lokalizacja
Zmień lokalizację1 Aviation Cir Parking Garage A, 20001 Washington, District of Columbia, US
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Nice car. Easy pickup. Less easy getting out of the lot. I had many invitations to enter necessary information via email and text prior to arrival. However, upon attempting to do so I received a m... Zobacz więcej
I arrived to pick up my vehicle from the President's Circle but there were no vehicles in the size I reserved. I asked the attendant and she quickly found me a vehicle that I could use that matched my... Zobacz więcej
It would be nice to have check in directions upon landing (or at least associated with the rental). Also if its the first time renting, knowing you need to stop at the desk no matter what would be hel... Zobacz więcej
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Napisane przez firmę
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Dane kontaktowe
1 Aviation Cir Parking Garage A, 20001, Washington, District of Columbia, Stany Zjednoczone
- (703) 419-6300
Your Car Rental Deals, News & Offers
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172 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Give me a call
Give me a call, and I'll tell you about my experience. It was not good.
607-765-7754
21 października 2026
I need a refund immediately for the…
I need a refund immediately for the underage charge. I recently completed a rental in the DCA Hertz, confirmation code L712ED58707, and I noticed I was charged an underage renter fee after I returned the vehicle however I prepaid for this rental in full, and no underage driver fee was mentioned or shown during checkout or at the pickup counter. I was actually a fully registered AAA member prior to this rental, but I didn't see a spot to enter my AAA discount code when booking and no underage fee was mentioned or shown when i booked. The live customer service agent was extremely poor and did not help resolve this issue and refund. Unacceptable.
20 października 2026
Hertz DCA is the worst rental car…
Hertz DCA is the worst rental car experience I received in YEARS. I rent a car at least once per month. The first time I tried to pick up the car we were refused service (there were 15 of us in line, yes it was late, but you work for TRAVELERS). When I returned the next day I was delayed one hour because the attendant needed a manager authorization in the computer. The manager of Hertz DCA is clearly NOT AVAILABLE.
20 października 2026
Enormous lines
It took 45 minutes to get out of the garage. The AI tube seemed to slow things down and there were not enough people working on a Friday afternoon. That's absolutely unacceptable. Then, on the way to drop off, the cars were backed up all the way to the AI tube. Get rid of these ridiculous things, you're wasting massive resources doing this and it's completely unnecessary and leads to a bad pick up and drop off experience.
19 października 2026
Great check in and drop off
Great check in and drop off. Clean car. Full of gas. Car rental price was a little high. Otherwise perfect.
19 października 2026
Great Service
I arrived to pick up my vehicle from the President's Circle but there were no vehicles in the size I reserved. I asked the attendant and she quickly found me a vehicle that I could use that matched my preference. The team here was clearly very busy but she was able to resolve my issue quickly and with a great attitude.
19 października 2026
Great Professional, Fast, Accurate Service
No Hassle Convenient Precise Speedy Super Clean vehicle service
19 października 2026
Renting was easy as usual but on my…
Renting was easy as usual but on my return I was charged $16 for fueleven tho I filled the tank up before returning
19 października 2026
Friendly and knowledgeable agent
Friendly and knowledgeable agent, and easy pick up and drop off.
19 października 2026
I prepaid for my car rental
I prepaid for my car rental. I really liked the savings that went with it. Pickup and delivery of my rental was a little more difficult. First, the electronic board with my name on it asked me to check in with the desk. That was a 30-minute wait to get through the line because only one customer service representative was there to check you in. Second, once I was given my keys to pick up my rental, the car was not clean. Lastly, it took over one 1/2 hours for me to finally be on my way with my rental. Hertz should be able to expedite the service end of the experience for those who have prepaid for their car rental.
15 października 2026
Given a rental vehicle with a lot of…
Given a rental vehicle with a lot of damage on it
14 października 2026
Need better choices
For the second trip in a row we are under impressed with our choice of cars in the President row.
17 października 2026
Not very friendly
I tried to extend the car like 30 minutes to an hour, and the customer service rep was rude. The hurricane in Florida produced heavy rain in Penn and delayed my time frame a bit.
14 października 2026
Was told I could get any car and when I…
Was told I could get any car and when I went to get a car the employee I couldn’t get the car I wanted though it wasn’t in the reserved section.
13 października 2026
The car was there.
The car was there.
The car was clean.
The car's odor was OK.
They checked me out faster than ususal.
16 października 2026
As an AMEX platinum member
As an AMEX platinum member, to have associated Gold status with Hertz has been very useful esp with frequent travels.
13 października 2026
Nice car
Nice car. Easy pickup. Less easy getting out of the lot.
I had many invitations to enter necessary information via email and text prior to arrival. However, upon attempting to do so I received a message that no further info was required.
When I tried to leave the lot I had to spend 10 minutes with the attendant. There is some communication error in software or processing
15 października 2026
Prompt response to a mistake with…
Prompt response to a mistake with resolution just a few days later.
12 października 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.