Everyone in the Temecula branch is thoughtful, caring, professional, knowledgeable, and helpful. Maria, the branch manager, and her staff have all been great and deserve high praise. This time, Mike w... Zobacz więcej

Lokalizacja
Zmień lokalizację27452 Jefferson Ave Suite #4, 92591 Temecula, California, US
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There is not enough staff. Associate walked out locked all the clients in the lobby went to help someone and came back to assist. This is past 5pm you call they say they will call you back no one does... Zobacz więcej
I’m happy with the way the service ended. I would recommend the hertz company to friends& family.
They placecwas packed but the clerk even tough working alone made sure I got the right car at the right price. Less than I expected.
Informacje dotyczące firmy
- Wypożyczalnia samochodów
- również w kategorii:
- Sklep z akcesoriami samochodowymi
Napisane przez firmę
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Dane kontaktowe
27452 Jefferson Ave Suite #4, 92591, Temecula, California, Stany Zjednoczone
- (951) 695-5437
Your Car Rental Deals, News & Offers
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy pickup and drop off
I had to wait 1 hr 30 min to get my car…
I had to wait 1 hr 30 min to get my car that I had reservation for 8.30 am ,And they gave me a dirty car
There is not enough staff
There is not enough staff. Associate walked out locked all the clients in the lobby went to help someone and came back to assist. This is past 5pm you call they say they will call you back no one does. Because they cant they have no help, the associate is nice even under the circumstances. They are on their own doing everything.From running the lobby, taking clients to their car, answering phones, doing the contract, taking cars in and out. The associate if being run down by HERTZ. Customer service 1800 awful just the run around. Care was dirty.
I’m happy with the service
I’m happy with the way the service ended. I would recommend the hertz company to friends& family.
Temecula branch is great
Everyone in the Temecula branch is thoughtful, caring, professional, knowledgeable, and helpful. Maria, the branch manager, and her staff have all been great and deserve high praise. This time, Mike was very efficient and thorough and we didn't have to wait at all for our appointment. He is a credit and asset to Hertz. Last time, we worked with Maria and Kelly who were also fantastic. Even though they were short staffed since Steve had left, they managed to help everyone. Kudos
I had the vehicle scheduled to return…
I had the vehicle scheduled to return on Monday September the 7th scheduled and confirmed vie the website, when I arrived at the location it was closed and I was charged 2 extra days because of that.
I won’t be renting from Hertz again.
This location needs help
This location needs help, there is always a wait and people don’t know who’s in line first. Cars need gas most of the last few times but this one they went to get gas for it after I complained that this has been happening a lot where I have to go spend money to fill up the tank before I even leave the town. The interiors are not very clean even after they supposed to take them for vacuum there was dirt, long strands of hair and there was pet hair inside.
Easy pick up and drop off
Easy pick up and drop off. Car was very clean this time and my customer service was amazing.
They placecwas packed but the clerk…
They placecwas packed but the clerk even tough working alone made sure I got the right car at the right price. Less than I expected.
Super long wait time to process pickup…
Super long wait time to process pickup rental. Staff is friendly HOWEVER, under staffed.
The tank was not full when I picked it…
The tank was not full when I picked it up. The steering wheel would not lock in place and moved up and down while in drive making it dangerous. I did not get the car I wanted. Otherwise it was ok.
Especially Stephen and Michael are…
Especially Stephen and Michael are great! The whole team is!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







