Dirty car and no Customer Service at all
I booked this reservation at hertz desk I was assuming he had my gold class Reward number to the reservation after I return the car. I found out that my reservation doesn’t show on my account at all and I didn’t get any points and this reservation doesn’t count towards my next year on Hertz gold plus Reward and I’ve been trying to report it. I never get any response and there is no way I can get hold of any customer service to help me out with it when I talk to the representative at Hertz desk he said that he can do anything about it. He can’t help me. I sent an email to Hertz and I never receive the reply back. Very poor Customer Service. Add to that the car wasn’t clean. I found the roach on the cupholder when you drive the car you’re here everything on the street you feel like there is a air leak on the window and a lot of squeeze noise coming from the front mirror plus the car has 105,000 miles on it very poor looking inside sticker is built off on the dash and the side of the door or what you can see in front of you is glue. I can’t believe that Hertz. rent this type of old car