I had a very poor experience at the Hertz location at OGG Airport. The staff member was extremely unhelpful and had a dismissive attitude. When I asked whether any other SUVs were available as an up... Zobacz więcej
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The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
I would of given you a 5 star if I would have received the suburban that was ordered. We need a bigger vehicle and the Expedition was not as big as what I reserved.
Everything mosyly good. just difficult to find our vehicle at pickup. Also a maintenance message came up right away but the arrendanf couldn’t make it go away. It kept coming up again each day.
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
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101 Airport Access Road, 96732, Kahului, Hawaii, Stany Zjednoczone
- (808) 893-5200
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4,0
Dobra
30 recenzji
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Not the vehicle we paid for
I would of given you a 5 star if I would have received the suburban that was ordered. We need a bigger vehicle and the Expedition was not as big as what I reserved.
4 września 2026
I had a very poor experience at the OGG
I had a very poor experience at the Hertz location at OGG Airport. The staff member was extremely unhelpful and had a dismissive attitude. When I asked whether any other SUVs were available as an upgrade—since I am a President’s Circle member, he told me that only a base-level sedan was available, even though I had reserved a Jeep Wrangler.
I could clearly see that there were many other vehicles available, but he deliberately limited my options to sedans. This is clearly not how Hertz should treat its President’s Circle members.
31 sierpnia 2026
Hertz makes car rental easy
Easy to pick-up, check out attendant was friendly and helpful, car return was fast and simple.
30 sierpnia 2026
Everything mostly good
Everything mosyly good. just difficult to find our vehicle at pickup. Also a maintenance message came up right away but the arrendanf couldn’t make it go away. It kept coming up again each day.
30 sierpnia 2026
Customer service was great
Customer service was great. But the cleanliness of the vehicle was disgusting.
31 sierpnia 2026
Quick and easy process to pick up and…
Quick and easy process to pick up and return vehicle.
28 sierpnia 2026
Not Great
Everything about my experience was not great. The car "choices" were either 2 dirty Rogues (what I booked) or subcompact Kicks (too small). The car I ended up with had key issues and included some personal belongings from the previous renter. I was told there would be a $1 charge put on my personal card (this was a work trip), which is true. There was also a separate $199 charge, though. The return process took longer than I expected and no one cared about any of these issues. I had no choice for this booking but I would never recommend Hertz to anyone.
30 sierpnia 2026
Easiest experience ever!
22 sierpnia 2026
Easy to get the car
Easy to get the car. Name was not on the board, but the desk had the car information already processed. Not my favorite vehicle - Volkswagon Taos.
28 sierpnia 2026
Excellent rental car company
29 sierpnia 2026
Staff was helpful and informative…
Staff was helpful and informative regarding the early return of my vehicle.
25 sierpnia 2026
The staff at the parking lot desk was…
The staff at the parking lot desk was more than helpful, very accommodating. Help us find the suitable car even before we asked we had a great time using that car!
27 sierpnia 2026
No issues checking in or out.
28 czerwca 2026
The personnel & procedure was great great
The personnel & procedure was great ! We were just unhappy w the car!
1 lipca 2026
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