I have always had best of the experiences with Hertz. When a car I had reserved was not available, they always upgraded to a better one without charging me extra. Pickup & drop off is like a breeze.... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally the rental experience was as usual. However, there have been a couple of times where I have left something valuable in the car and attempts to recover it are pretty much useless. I recently... Zobacz więcej
I have had no issue with my Hertz service. I just think the Presidents Club collection of vehicles is lacking for a brand with such a pedigree in my opinion. The vehicle selection is boating,... Zobacz więcej
Please correct my name. My correct name is David Frederick de Roode. I go by David F de Roode, Fred de Roode, DF de Roode. I do not go by DE. If you need to spell my last name as DeRoode or in... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Dane kontaktowe
17314 Palmetto Pines, 77032, Houston, Texas, Stany Zjednoczone
- (281) 209-6700
Your Car Rental Deals, News & Offers
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I reserved fully electric car
I reserved fully electric car. With skip to charge it. When i got there, the car only had 80 miles of charge. I was then a provided with hybrid car.
everything was great until I returned…
everything was great until I returned the car. after they had sent a claim form for me to fill out stating it was damaged!! I didn't have any damage to my doing. and I didn't notice anything. I mean I was standing there when they inspected the car and nothing then to get this email!! the car wasn't cleaned properly on the inside at all really. the person that was supposed to do the check before I rented it dropped the ball. big time. I never had a bad experience until then. I am really disappointed . now because someone not doing there job you want to maybe charge me!! I checked the vehicle and I didn't notice anything that would stand out. next time I will go live when I rent a car then I will have some real proof. 🙄
So many overcharges
Charged me for 2 extra days after the car was returned. Then overcharged me for the toll pass and then overcharged the tax. It was a really bad experience. Took 4 phone calls to get it straight and I still don't have faith that I wasn't overcharged.
Ultimate convenience!
The ability to choose the vehicle and drive out seamlessly makes the experience even better!
I am a gold member and have been…
I am a gold member and have been renting from Hertz. The allocated vehicle was not meeting my needs and I requested for change of vehicle but the ground staff refused to do it
No counters is the best
No counters is the best, just train your people better to not block exits with other cars.
Excellent as always!!!
I have always had best of the experiences with Hertz. When a car I had reserved was not available, they always upgraded to a better one without charging me extra.
Pickup & drop off is like a breeze. Quick & easy
Friendly customer service and the whole…
Friendly customer service and the whole process was a breeze.
it was a great conversation
Loved my experience. They were so very helpful when my ID was expired. They helped me print the temporary one.
Great experience and customer service
The worst services
The worst services! customer services by phone never helped also I am still waiting my refund !
Once again…an easy, pleasant experience
Once again it was an easy, seamless pick-up and drop off experience . Staff are polite and helpful. I appreciate that tremendously.
At Bush airport rental car I had a…
At Bush airport rental car I had a great professional and friendly service from Garcia!
Plate Pass is a Rip Off
Your plate-pass charge is literally highway robbery. I will not be using Hertz again.
Great Car, Somewhat Unrealistic Franchise.
Great car. Comfortable and responsive. Surprisingly good gas mileage too. On returning it, the Bush Airport franchise tried to tack on a $75 fee for cleaning muddy wheels and some mud on the driver's side floor mat. I'm President's Circle and rent from Hertz a lot. It rained like hell in Houston during my stay and,surprise, not every car rented is used to go to Grandma's for family dinners. It was fairly quickly straightened out but was an unnecessary problem I had to take deal with. You want an easier cleaning job? Put cheap plastic floor mats on your footwell rugs. Problem solved.
The individuals at the return and…
The individuals at the return and especially the young woman that checked out the truck on a very hot and humid day, she had a great demeanor and was just a very good individual to work with.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







