Henri-Taylor Heating Solutions LTD Recenzje 

333
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Henri-Taylor came yesterday 12/08/2026 and fitted an Aircon unit in our bedroom. What a difference it made to our sleep. The two engineers were professional and polite and even in that heat just ca... Zobacz więcej

Oceniono na 5 z 5

Speedy and excellent service. We were all sorted with a new boiler which had to move location. Really knowledgeable and helpful engineers. Friendly and polite. Clean and tidy and very considerate of o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was extremely satisfied with the excellent service given . The engineer, arrived punctuality for my appointment. He was polite and friendly and gave honest and detailed advice re my gas supply.H... Zobacz więcej

Oceniono na 5 z 5

Excellent service from start to finish. Friendly, professional team , nothing was too much trouble . Would recommend and use again

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi ciepłownicze
  2. Instalacja klimatyzacji
  3. Inżynier gazownictwa
  4. Usługi gazownicze
  5. Bojlery i ogrzewanie
  6. Hydraulik

Napisane przez firmę

Welcome to Henri-Taylor Heating Solutions. Henri-Taylor was established in 2015 and has grown into a well established and trusted family run business in the areas of London, Kent and Surrey. Henri-Taylor are experts in the field of Boilers, Central heating, Hot and cold water systems, Air Conditioning, HIU's and general plumbing both domestic and commercial. We take feedback very seriously here at Henri-Taylor and urge all future potential customers to read our reviews and see what our existing customers say about us! If you would like more information on how we could help you please visit out website, drop us an email or call us in the office and one of our experienced office staff will be able to help you out with your enquiry. Many thanks the Henri-Taylor Team.

The Home Solutions Boiler plan from HTH Heating Solutions

Napisane przez firmę

The complete boiler and central heating plan

Guarantee's on our boilers and workmanship!

**10 YEAR GUARANTEES**

**10 YEAR GUARANTEES**
We offer up to 10 year parts and labour guarantee's on our boiler installations and 12 month guarantee on our workmanship! Great value for a great Price

Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

333 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(333)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

Napisz recenzję
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Oceniono na 5 z 5

Very happy with the service I received…

Very happy with the service I received from Henri-Taylor heating solutions. From the initial visit with Jon to discuss my options for a new boiler - which also had to be moved to a different location - to a proper itemized quote and great communication from the team in the office. On the day of installation Jon and Michael arrived and didn't stop until the job was completed, which for me involved a lot more pipework for the new boiler location, thanks guys.
So glad I found Henri-Taylor heating solutions, the whole process from start to finish was seamless. I would definitely use again and recommend to others. Thank you.

4 listopada 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Jon, thank you for the feedback and kind words. We'll make sure we let the team know and it was a pleasure working for you. Look forward to working for you in the future. Thanks Steve

Oceniono na 5 z 5

John was fantastic from the initial…

John was fantastic from the initial site visit to installing the new boiler. Extremely knowledgeable but also very helpful and ensured the job was completed to the highest of standards. Also a great and friendly guy!

21 października 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Thank you for the review!

Oceniono na 5 z 5

Excellent installation of a new combi boiler

The entire process of having a new boiler installed was professional, well explained, timely and with absolutely no issues whatsoever.

Jon is a credit to Henri-Taylor Heating Solutions - he completed the job in a day, explained the Hive system and left everything neat and tidy.

14 października 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

It was a pleasure working for you and a lovely install to carry out! Look forward to working for you in the future!

Oceniono na 5 z 5

Henri-Taylor replaced my TRV & heating and hot water programmer

Henri-Taylor replaced my TRV and the programmer (time window) for heating and hot water on October 7, 2024. I am extremely satisfied with the work they performed and their communication throughout the process, which was consistently clear via email. They offered a very reasonable price and demonstrated great reliability. I highly recommend them to anyone seeking a dependable company that delivers quality service at a fair cost.

7 października 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Thank you for the review, we pride ourselves on communication by our bookings team right through to our engineers. Price is always key for us too and we want to ensure customers are always getting value for money! Emily

Oceniono na 5 z 5

Thanks to Steve problem found with pump…

Thanks to Steve problem found with pump first day and repaired the next. Couldn’t ask for more. Thoroughly recommend their first class service!

2 października 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

We are so glad we managed to get your boiler back up and running for you quickly! Emily

Oceniono na 5 z 5

Told me what the fault was and put it right quickly

I recently had my annual Boiler service done by Henri-Taylor Heating and had been without working central heating since the last time it was done a year ago.I asked the engineer to have a look at it to see why this was and he informed me that the Thermostat which was quite old as it had been in the flat since the previous owner had lived here was faulty.After giving me a quote for the job the same day, replacing the faulty thermostat with a wireless programmable one and coming back the next week to fix it in, I don't think I could have asked for a better service regarding this, especially as I won't need to think about putting the heating on for a while yet anyway.When the engineer came back to do the job it was a very convenient time as well not first thing in the morning which was good.
He only took about half an hour to complete the installation as well so it didn't take up all of my afternoon waiting for it to be finished.Definitely worth having done by them in my opinion.

25 września 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Thank you the review, we always try to offer reasonable time slots so it doesn't interfere with the customers days and when doing the work pride ourselves in efficiency so we can let you get on with your day! Emily

Oceniono na 5 z 5

Boiler service

We had our boiler serviced by Henri - Taylor Heating solutions last week and some parts replaced today. The service both from the office and the engineers was outstanding - prompt, courteous and efficient. Will certainly use again as needed.

25 września 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

It was a pleasure working for you Angela, hopefully see you again next year for your boiler service!

Oceniono na 5 z 5

Faultless experience from start to finish - my new plumbers!

When my boiler broke down and flooded the kitchen I decided it was time for a new one and started researching Which? for best makes and then a multitude of on line websites for installation.
Henri-Taylor are a Worcester-Bosch approved company. Most companies only offered an on line consultation for what is a significant purchase. Steve visited my home within 24 hours and provided his advice along with the most competitive of all the quotes I received. An installation date was arranged within a matter of days thanks to Katie and Emily, the very friendly and efficient backroom team. Mike arrived and installed the boiler and checked over my central heating system, he worked flat out and took time to explain the mysteries of the Hive system to me!
I was reassured in using Henri-Taylor when I read the reviews on this site and I have already happily recommended them to several friends and family. I won't be using anyone else in the future.

21 września 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

What a lovely customer to work for, so pleased you have been happy with the service from the whole team! Looking forward to discussing air conditioning options with you as well in the future!

Oceniono na 5 z 5

First rate service

The service I received was excellent. The engineer, Jon was prompt, friendly and very professional.

12 września 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Thank you for the review! Looking forward to working for you again in the near future

Oceniono na 5 z 5

EXCELLENT WORK AND CUSTOMER SERVICE

The company serviced my boiler a year ago and I was delighted with their professionalism - the work, friendly and helpful customer service, and clear information and instructions was most welcome. This year the company has given the same professional service. I have now set up to have the company's Silver plan, feeling fully confident that our heating system will be looked after.

3 września 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi, thank you very much for your kind review and its a pleasure to be looking after your boiler and heating system. We appreciate you taking out a CarePlan with us also and will make sure we don't let you down! Thanks, Emily.

Oceniono na 5 z 5

Replacement boiler

Had Henri-Taylor install a replacement boiler recently. A painless process. The quote was competitive and the work speedily and efficiently carried out. The necessary paperwork (Gas Safe) after the work was done was soon received. I did not realise until I looked into having a replacement boiler that some companies are internet-only brokers who then subcontract a local fitter to do the job. They quote a price based on photos which the customer uploads to their website. I don’t think this is any substitute for someone coming round and having a look at what is needed. Also, I don’t like dealing with subcontractors on a job like this; finally, why not give all the business to a local company?
No complaints at all with H-T; would highly recommend them.

13 sierpnia 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Ranjit, thank you for the review and we really appreciate your kind words! I'll forward this on to Jon and the team. We do sometimes try to warn customers of the draw backs on using online companies as the level of service isn't always great where sub-contractors are concerned, we pride ourselves at doing everything in house and maintaining those high standards! We look forward to working for you again and glad we could be of service. Thanks Steve

Oceniono na 5 z 5

We have used Henri-Taylor Heating…

We have used Henri-Taylor Heating Solutions for well over a decade. They are and have always been extremely professional and efficient, being prompt and courteous at the same time.
I cannot recommend them strongly enough.

13 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very knowledgable and great can do attitude

Very knowledgable, skilled workmanship and great to deal with. Really appreciate their can do attitude and will be sure to use their services again in the future!

8 sierpnia 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

We really appreciate your feedback and pride ourselves on our attitude and customer service! Emily

Oceniono na 5 z 5

Great experience with Henri Taylor

Great experience with Henri Taylor.
Jon was professional and quality of work was to a very high standard.
He replaced my 20 + year old unvented cylinder and re done all the copper pipe work which had previously been installed to a very poor standard.

New installation looks and works great.

6 sierpnia 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Thank you for the review Roberto, I’ll makesure the feedback is passed onto Jon and we really appreciate your custom! We look forward to working with you again. Thanks Steve

Oceniono na 5 z 5

Trusted Installer; high quality.

Henri-Taylor were brilliant from start to finish. Professional, polite, on-time, excellent workmanship, superb value.

A trusted installer this I wouldn’t hesitate to use again.

Thank you!

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Joe, thanks for the review we really appreciate it. Was great working for you and hopefully see you next year for the annual service! Thanks Emily

Oceniono na 5 z 5

Jon was with us yesterday installing a…

Jon was with us yesterday installing a new expansion tank. He arrived on time and completed the work very professionally. He is competent, tidy in is work and extremely thorough. He and his team are highly recommended.

11 lipca 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

We always thrive for good time management and professionalism so this is so kind to hear! Emily

Oceniono na 5 z 5

Outstanding service!

The guys from Henri-Taylor were absolutely amazing. They installed an entire heating system (boiler, pipes and 9 radiators) in 5 days, with minimal mess and disturbance to the house. When I noticed a small leak the next day, they came on a Sunday morning to fix it free of charge! It was a huge relief to know that work was being done to the highest standard, and for a reasonable price. Thank you so much Jon and Steve, we’ll see you next year for a service!

7 czerwca 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Hannah, we really appreciate the feedback and thank you for using us, you were a pleasure to work for. Look forward to seeing you next year and good luck with all the renovation work! Thanks Steve

Oceniono na 5 z 5

Good communication from everyone in the…

Good communication from everyone in the company. The office respond quickly when I emailed to book an appointment and they sent reminder emails too.
Was given a two hour time slot and Jon arrived within that time after calling to let me know exactly what time he would arrive.
Polite,courteous and respectful of property.
Explained exactly what he was doing and answered all questions helpfully.
Would highly recommend this company.

28 maja 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Monique, thank you very much for the feedback we really appreciate it! I'll be sure to pass this on to Jon and Katie in the office and glad to hear you had a great experience with us. Look forward to working with you again in the future, Thanks Steve

Oceniono na 5 z 5

Fantastic service

Fantastic service, had no hot water , john and team came out at very short notice, and due to my partner being disable, john came out on a Saturday on his day off to fix my boiler, not only are they professional in what they do, they care about their customers, and their welfare . I couldn't be more happier. 5 stars from me

11 maja 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Rosie, thank you for the review and I'll pass on your kind words to the team. Its not our favourite part of the job when we have to cut boilers off for safety but when we do we try our hardest to get you back up and running as soon as possible! Thanks for using us and look forward to working for you again. Cheers Steve

Oceniono na 5 z 5

New boiler installation

Henri- Taylor provided an excellent service from initial contact to completion. Jon attended the house to complete the survey, he gave very knowledgeable professional advice and sent a written quote later that day -
to remove existing boiler in the kitchen and to install a new combi boiler in the bathroom cupboard.

Jon and Mike completed the job to a very high standard within two days, both were polite, courteous and trustworthy.
They did a great job and I would not hesitate in recommending this company and I will be using them going forward.

7 maja 2024
Opinia niezależna
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Odpowiedź od Henri-Taylor Heating Solutions LTD

Hi Denise, we really appreciate the feedback and thank you for using us. Pleasure working for you and look forward to seeing you for the yearly service! Many thanks Steve

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