Natalie was great to deal with. Very empathetic and put my mind at rest about what support she would be able to provide over the coming months.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise.... Zobacz więcej
Reakcja na opinię
My therapist was invaluable. I had 20 sessions with my therapist and throughout that time they were patient, understanding and through asking the right questions and active listening, was able to pro... Zobacz więcej
Getting help from Sarah S. has been absolutely incredible! I really felt like she took care of me and my worries. She is always positive but also take what you say seriously. She would even do some re... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Therapy and coaching to help you feel and live better. HelloSelf is the UK's leading therapy and coaching provider. Our personalised approach connects you to expert therapists quickly and conveniently. We recognise that seeking support can be a step into the unknown - no matter what you're currently experiencing, our expert, caring team are here to help.
Napisane przez firmę
Dane kontaktowe
Zjednoczone Królestwo
- www.helloself.com
4,4
Doskonała
154 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helloself
Helloself bought me back from the edge, helped me see my unhealthy,negative thought patterns, and allowed me the space to talk everything through. I was able to find my way forward whilst being gently guided by my psychologist. The fact that the nhs provides this incredible support is amazing. I now have the tools I need to move forward
17 kwietnia 2025
Therapy with Dr Hellen Katali has…
Therapy with Dr Hellen Katali has really helped me with my grieving process. The daily exercises has helped to distract me from plunging into worse conditions.
11 kwietnia 2025
Very easy process.
11 kwietnia 2025
Good overall support levels
Nice to have an independent person to discuss issues with & who can provide help & support
2 kwietnia 2025
The therapist was very experienced
The therapist was very experienced, warm and helped with the issue I came with in a huge way in a limited amount of sessions.
29 marca 2025
My therapist was kind and very patient…
My therapist was kind and very patient with me, as I find it really hard to open up. Just wish my sessions could be more as I've been through so much feel like I can't open up more because we are coming to the end of the sessions.
20 marca 2025
Helpful and easy
This portal is easy to navigate and it was very easy to pick up an appointment with my therapist after months of non regular contact. Very pleased with the friendliness and ease in which this company provide.
13 marca 2025
Hello self has been absolutely wonderful
Hello self has been absolutely fantastic. I have have never been through such a difficult time in my life with grief , my son having cancer , not being well myself and working a very stressful job . The support has enabled me to help my children with the loss of their Dad, help me with the treatment of my son’s cancer and begin to rebuild my life .
I don’t know where I would be without this help . I am extremely grateful . My therapist is more than I could ever imagine , Thankyou
14 marca 2025
The website/app needs a bit of work
The website/app needs a bit of work, but otherwise all good
12 marca 2025
All good feel a lot better answer a lot…
All good feel a lot better answer a lot of questions I had for many years
Nice to talk to someone without judging you
5 marca 2025
Great service - one constructive tip to add
The service generally works well. What needs improving/refining is the summary tool that takes down the key points from the session. It takes too long to upload and the uploads are often too concise. Many AI transcribing services exist that this could be based on. A bit more detail to enable the user to properly reflect on what was said later - and faster - would be helpful. Otherwise this is a useful service.
20 stycznia 2025
Odpowiedź od HelloSelf
Many thanks for your four star review and specific helpful feedback. We value all of our member feedback as we see this as an opportunity to improve. We will look into your feedback with a view to implement positive changes to better members' experience of this innovative tool which provides a valuable way for you to remember the content of therapeutic sessions which you can revisit whenever you like. We want our members to get the most out of each session they have. A lot of rich, thoughtful insights and learning takes place in sessions; providing a written summary for members that you can keep and review between sessions (or after regular sessions have stopped) is a useful tool to reinforce key concepts and maximise therapy benefits. The more engaged your are in your therapy, the better your therapy experience and outcome will be. We also want members to be able to continue to learn from their therapy outside of sessions, so that they realise their improvements quicker. Best wishes.
Very happy with the quality of the…
Very happy with the quality of the therapist and overall consistency of the HelloSelf platform
22 stycznia 2025
Odpowiedź od HelloSelf
We're happy to hear that you are happy. Thanks for taking time to feedback your experiences. Thank you for letting us know you have been pleased by the quality of one of our excellent therapists and the consistency of our clinically informed, innovative and tech enabled platform. Best wishes.
Good response and helpful
17 stycznia 2025
Odpowiedź od HelloSelf
Thanks for taking time to provide us with feedback and your four star review. We're pleased to hear you have received a helpful and good response from us. We work really hard to prioritise our member's experience of care. Best wishes.
Great therapists and a clever platform
I'm probably half way through my therapy and I've been fortunate to have help from a talented and empathetic therapist.
Some people have complained about the platform, it has worked fine for me and I think the transcription and summarisation are a game changer. The combination of messaging features and summarisation gives you more confidence in the care because things are followed up and the therapy becomes more actionable.
16 stycznia 2025
Odpowiedź od HelloSelf
Many thanks for your five star detailed review. We're delighted that you have felt the benefit of being supported by one of our quality assured talented and empathic psychological therapists. We're over the moon that the session summary feature have been such a "game changer" for you. We pride ourselves on innovations like this and direct messaging that better member care. It's great to hear that you are also benefitting from clear action planning that is followed up. Best wishes.
This was my first session and…
This was my first session and everything was very friendly and helpful
2 stycznia 2025
Odpowiedź od HelloSelf
Thank you for sharing your five star positive review. We're so pleased to hear that your first session proved to be helpful. Best wishes.
Easy to access
Easy to access, clear and precise information.
Therapist approachable and understanding.
16 grudnia 2024
Odpowiedź od HelloSelf
Your four star review and specific feedback is much appreciated. We value all feedback as we see this as learning opportunities to better our services and care. It's great to hear that all the work we have done to prioritise our member's experience has been experienced by you as accessible and clear. We're also delighted to hear that our specialist therapist has made you feel comfortable and understood. Best wishes.
Accessing HelloSelf therapy has been…
Accessing HelloSelf therapy has been nothing less than life changing.
The highly qualified and skilled therapist worked with me and supported me over a range of challenges. I would (and do!) recommend to everyone!
18 grudnia 2024
Odpowiedź od HelloSelf
Thank you for taking the time to share a five star glowing review. We are delighted to have assisted you on your life changing therapeutic journey. We pride ourselves on our experienced, skilled, trusted and quality assured psychological therapists. Thank you so much for recommending us. Best wishes.
My therapist is amazing
My therapist is amazing. She giving me the correct guidance in all of our sessions.
16 grudnia 2024
Odpowiedź od HelloSelf
Many thanks for your four star review and taking time to share your positive experiences with us. It's great to hear that you are also benefitted from one of our amazing, skilled and experienced therapists. Best wishes.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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