headsandtailsjewellery.co.uk Recenzje 

198
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautifully crafted gifts for people. Which makes them so personal and extra special if you have them engraved. Excellent quality with a good choice of different coloured chains etc. Optional luxury... Zobacz więcej

Oceniono na 5 z 5

I was gifted a pair of cufflinks by my parents when I was eighteen. They celebrated my birth year and a nod to my mother’s home country, but sadly I lost one. I searched around and landed on Heads and... Zobacz więcej

Oceniono na 5 z 5

Ultra friendly but professional business. High quality products at reasonable prices. Quick and efficient service. What else could you ask for!?! Highly recommend you use this company, I will be p... Zobacz więcej

Oceniono na 5 z 5

These cufflinks were bought as a present and therefore our review is based on visuals. We like the appearance of these cufflinks and they appear to be very well made. Both coins are in really nice... Zobacz więcej

Informacje dotyczące firmy

  1. Jubiler

Napisane przez firmę

Coin Jewellery is quite obviously jewellery made from coins. At Heads and Tails Jewellery we handmake jewellery from coins around the world and from many past decades. Our team of expert jewellers set stunning coins from the United Kingdom, United States, Canada, Ireland and Australia into the following coin jewellery for you to buy: Coin Keyrings, Coin Necklaces, Coin Cufflinks, Coin Money Clips, Coin Hip Flasks, Coin Tie Clips and Pins and Coin Rings. The coins set at the centre of our jewellery pieces range from vintage coins from a far back as 1901 to the present day. The coins we use are pre-decimal and post-decimal (aka currently in circulation). A few are listed below: Sixpences, Farthings, Shillings, Florins, Half Crowns, Halfpennys One Penny (1p), Five Pence (5p), Ten Pence (10p), Twenty Pence (20p), Fifty Pence (50p). As well as international coins like: Irish Sixpences, Australian Five Cents, US Dimes, Canadian Pennies etc. If you can’t find the exact coin jewellery (country or date) you are shopping for then please contact us.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

198 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 55% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(198)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 88

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Oceniono na 5 z 5

Really unique personalised gifts

Really unique personalised gifts of good quality. Always well received if given as a gift. Service and assistance if needed has been first class with any issues resolved quickly and without fuss. We have had several items over the last few years and have been very pleased with them all.

3 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic gift

Great choice of unusual things for a special occasion.
I bought a coin with the birth year of my friend she was delighted with it.

24 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

I bought my husband a keyring to…

I bought my husband a keyring to commemorate our wedding anniversary and he was thrilled with it. He wasn't expecting anything so personalised. The service I received was prompt and efficient and I was delighted with the quality of it. I highly recommend this seller

7 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Unusual Jewellery

Unusual jewellery - ordered a couple of pendants from Headsandtailsjewellery to celebrate a special birthdays - great to find a coin with the birth year on it - efficient service - lovely quality

2 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

8 Days to deliver a small package.

8 Days to deliver a small package.
I ordered a small key fob for my dad's 93rd birthday. The package was shipped on 16th July and I paid £4.80 for shipping. The package arrived on 24 July.
I complained to the company and they blamed the Royal Mail. I do not believe for a second that the Royal Mail is to blame. Head & Tails sent me an email asking for a review and on the email it says, "Please don't give us a bad review because of postal delays". This would suggest that slow delivery is a regular occurrence so it is clearly a company issue and not a delivery service issue.

24 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Poor quality engraving

Beautiful hip flask for my nephews 21st birthday. Paid £15.99 for engraving only to receive laser etched, barely visible print on the flask. Did email the company & got a very quick response that was quite dismissive and did not address my complaint.
Would recommend getting hip flask engraved at a local jeweller - cheaper and better quality.

18 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Absolutely stunning

Absolutely stunning, hand crafted jewellery. Customer service is amazing,prompt and personal, whereby they actually contacted me to say they MIGHT not be able to provide the timescale I had asked for , so did I want to proceed? Having already purchased from them and had seen the quality I was more than happy to wait an extra day or two. They still managed to actually hit the deadline. I would highly recommend this company and it's stunning range.

24 maja 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered what I thought was a silver…

I ordered what I thought was a silver necklace online. I never received confirmation of my order until it was to late and they had sent the necklace out, if i had received my order confirmationi would certainly have picked up on the wrong item ordered, Unfortunately it was gold plated. Which I definitely didn't want. Straight away I contacted the company, Unfortunately I had the necklace engraved and this forfeited my right for a refund or swap. If you are thinking of buying from this company please make sure you receive a confirmation of your order.
This reply gas been added after the company's response. I'm just a everyday person I have no malace against this company.it was my mistake when ordering,but what I do despise is when I'm told that a copy of the ordered had been sent. I went through the whole of my emails including my spam folder. But nothing was sent until after the order was sent out. And that's certainly unfair. As I said please make sure when you order from this company you make sure you have a confirmation order.it really does make a difference.

19 maja 2025
Opinia niezależna
Logo headsandtailsjewellery.co.uk

Odpowiedź od headsandtailsjewellery.co.uk

Thank you for your feedback, although we’re genuinely disappointed to receive a 1 star review in this instance.

We’d like to clarify that the item you received was exactly what was ordered via our website: a gold-finish piece, not sterling silver. Our website clearly displays the colour and material selection throughout the order process—including on the product page, cart, checkout, and confirmation email. The version you selected was £40 less than the sterling silver option.

We understand mistakes can happen when ordering online, and we always do our best to help. However, your message to us insisted that we had changed your order without permission— a serious and incorrect claim. Despite this, we responded promptly and respectfully to your many emails, even providing full technical logs showing you had browsed only the gold-finish version and that your order confirmation was both sent and delivered.

We send email order confirmations to all of our customers as soon as orders are received. Our records do show this was successfully sent and delivered to you. Unfortunately, we were only contacted by you after your item had been handmade, engraved, and posted—at which point we were unable to reuse or refund it due to its personalised nature.

As a gesture of goodwill, we offered a generous discount toward the sterling silver version you later decided you wanted.

We take pride in our customer service and the quality of our handmade jewellery, and we’re saddened that you’ve chosen to leave a 1 star review for receiving exactly what was ordered.

For full transparency, we also note that a significant proportion of reviews on your public profile are similarly rated, which may help others understand the context.

We remain committed to resolving genuine issues with kindness and care, and we wish you all the best.

Warm regards,
Heads & Tails Jewellery

Oceniono na 5 z 5

Bought a pair of coin cufflinks for my…

Bought a pair of coin cufflinks for my dad, and they were perfect! The quality is fantastic, and the unique design makes them really special. The personalised engraving was beautifully done, adding a sentimental touch. They also came beautifully gift-wrapped, which made the whole experience even better. Highly recommend Heads and Tails Jewellery for a meaningful and well-made gift!

5 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Perfect gift for my Big Birthday

My husband bought me a coin necklace with a sixpence of my birth year for a Big Birthday. It is so lovely. The quality, the workmanship, and the presentation are all superior. Even the 24" chain is wonderful quality. It arrived in a very timely fashion.
Wonderful product. Wonderful customer service.

1 lutego 2025
Opinia niezależna
Oceniono na 4 z 5

Beautiful hip flask set with birth ‘Penny’ with lovely snug leather case.

Beautiful hip flask for my nephews 21st, he was over the moon with his gift.
Slight irritation that one click buying on my phone didn’t allow me to upgrade delivery which I had to email regarding and pay additional cost so it ended up being a longer convoluted process. However, customer service were super quick. Definitely recommend but don’t opt for one click buying if you want speedy postage.

12 listopada 2024
Opinia niezależna

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