We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... Zobacz więcej
Reakcja na opinię
We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... Zobacz więcej
Reakcja na opinię
I went to Hays Travel because I was having difficulty booking direct with Alfa. I trust the staff in Hays Travel, and they completed my booking successfully .
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
15 Lord Street, LL11 1LH, Wrexham, Zjednoczone Królestwo
- 01978 266611
4,9
Doskonała
759 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Holly was fabulous
Holly was fabulous. I aiways book through Hays Travel as they make it so easy and professional for your get away destination.
28 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Thank you for your wonderful feedback! We are so pleased to hear we made your getaway easy and professional. We appreciate your continued loyalty.
Great
Holly was very helpful, and went through everything with us. Excellent service.
20 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Anthony Davies,
We are so pleased our team provided such a positive experience. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service😊 such friendly staff
Excellent service😊 such friendly staff. Would recommend
27 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
C Edwards,
We're so pleased you had a great experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Good service for the 3rd time this…
Good service for the 3rd time this year. Planning my own holidays and short trips for my daughters who have just got married or will be getting married in the next 12 months
25 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Thank you for your kind review and for booking with us again, your custom is much apricated :) Many Thanks, Hays Travel Wrexham
Staff where great
Staff where great, if it hadn't have been for vigilant staff, for passport issues we wouldn't have got away.
18 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
John,
We're so glad our vigilant staff could assist with your passport issues, ensuring a smooth journey. Thank you for your kind words!
Kind Regards
Hays Travel
Dion was very cheery & helpful in…
Dion was very cheery & helpful in sorting out a cabin for us (mobility issues)
22 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Brian Stokes,
We're so glad we could assist you in finding the perfect cabin. Thank you!
Kind Regards
Hays Travel Wrexham
Odpowiedź od Hays Travel - Wrexham
Thank you for your kind review.
Thanks,
Dion
Got told I had half board then got told…
Got told I had half board then got told I had bb then there said there would ring me and there did not
10 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Please accept my sincere apologies for the confusion you experienced regarding your board basis, as well as for our failure to follow up with you as promised. I understand how disappointing and frustrating this situation must have been, and I deeply regret that our communication did not meet the standard you rightfully expect.
I sincerely hope that, following our recent conversation, this experience will not deter you from using our services again in the future, as we greatly value your custom and the opportunity to restore your confidence in us. Thanks Liz (Branch Manager)
As usual liz was amazing
As usual liz was amazing. Found us a really good deal. Therefore booking another holiday
16 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Thank you for your lovely review and for booking with us :) Many Thanks - Hays Travel Wrexham
Booking our Holiday at Hays Travel in Wrexham
Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team that Hays should be so proud of. They all deserve a wage rise or a reward of some kind. They were and are so friendly, professional and very competent. Its like being on holiday whilst we were booking the actual place we settled for in the end. Well done and thank you Hays and your brilliant staff.
13 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Thank you for sharing such a wonderful review of our team. We are so pleased to hear that their friendly, professional, and competent service made your holiday booking experience so enjoyable. We truly appreciate your kind words.
Staff very helpfull
12 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Hello :)
Thank you for taking the time to leave a lovely review! glad you found our staff very helpful.
Kind Regards,
Hays Travel Wrexham
Ffion was extremely helpful and…
Ffion was extremely helpful and friendly. She listened to us and therefore found the holiday we wanted. We always use Hays Travel to book our holidays and have never been disappointed.
11 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
We're so glad we could help you find the perfect holiday! We appreciate your continued loyalty and kind words. Thank you for your feedback. Ffion :-)
Odpowiedź od Hays Travel - Wrexham
Tom,
We are so pleased to hear you found our service great and helpful. Thank you for your kind feedback!
Kind Regards
Hays Travel
We have booked all our holidays for…
We have booked all our holidays for years now through Hays Travel either Chester or Wrexham branch. Searches have always been thorough and the travel agents always very knowledgeable.
2 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Samantha Belsham,
We truly appreciate your continued loyalty and kind words. We're so glad to know our team consistently provides thorough and knowledgeable service.
Kind Regards
Hays Travel
Ffion was very helpful and professional.
8 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Hi Linda,
We appreciate your kind review and hope your looking forward to your holiday!
I will pass this onto Ffion
Hays Travel
Very efficient helpful service
1 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
David,
Thank you for your feedback! We are glad we could provide efficient and helpful service.
Kind Regards
Hays Travel
Caitlin made the whole process easy as…
Caitlin made the whole process easy as we were wanting to book two Holidays later in the year but had no idea where or when......many thanks and two vacations to look forward now.......5 star *****
7 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Hello,
We are so pleased to hear we made your booking process easy. We are glad you have two wonderful holidays to anticipate. Thank you for your kind words!
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Wrexham
Hello,
We are so pleased to hear this feedback. Thank you for your kind words. We will pass this onto Holly.
Kind Regards
Dion
Excellent service
5 czerwca 2026
Odpowiedź od Hays Travel - Wrexham
Thank you for your lovely review. We will pass this onto Liz :)
Thanks,
Dion
Odpowiedź od Hays Travel - Wrexham
Thank you for your kind feedback. We are so pleased you had a positive experience with us.
Kind Regards
Hays Travel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.