Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Zobacz więcej
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Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
68 Poole Road, BH4 9DZ, Westbourne, Zjednoczone Królestwo
- 01202 765406
4,9
Doskonała
808 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hays Travel - Westbourne
Thank you for booking with me again, I honestly didn't expect you to come in and book the same day from my phone call. It's always a pleasure to see you, and help you with your holiday plans.
Kind regards
Sean
Outstanding Service
Cannot praise highly enough the staff at Hays, Bournemouth. Always extremely professional and efficient, with the most welcoming and pleasant demeanour. Would not go anywhere else.
25 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thanks so much for your lovely words and its always such fun and a pleasure when you come in :)
Sean was knowledgable and very helpful
24 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for booking with us, I am glad we managed to get you a lovely holiday to look forward to. Please feel free to give us a call if we can help any further, and we look forward to seeing you again soon.
Kind regards
Sean
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely 5-star review! I am so pleased to hear that you found our service to be efficient, helpful, and friendly. I appreciate your kind words.
Kind Regards
Tanya
Odpowiedź od Hays Travel - Westbourne
Thankyou so much for your kind comments
Odpowiedź od Hays Travel - Westbourne
Thank you for your review. I am glad to be of service and we will be in touch nearer the time to arrange your tickets. Rebecca :)
Hurrah for Hayes Travel
All staff are knowledgeable and efficient which helps to have a face to face meeting and able to discuss any holiday plans.
Sean is great and happy to answer my queries and research the locations.
13 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments, I am glad we were able to get you booked on this fantastic holiday. Please feel free to let me know if you have any other questions and I will be happy to help. We look forward to seeing you again soon.
Kind regards
Sean
Hays as always were helpful &sorted out…
Hays as always were helpful &sorted out what we were looking for. When it’s complicated they make it simple.
9 lipca 2026
Odpowiedź od Hays Travel - Westbourne
I am glad we were able to help you find your perfect holiday
Have used Hayes Travel for various…
Have used Hayes Travel for various holidays. This is our first cruise so found the help and information given on accommodation, location, dress code very useful. They are always friendly and nothing too much trouble. Would not go anywhere else.
10 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your very kind comments. It was a pleasure to assist you in booking this fantastic trip. If you have any further questions please don't hesitate to contact us. We look forward to seeing you again soon.
Kind regards
Sean
Extremely Helpful
James was extremely helpful when booking our recent holiday to Madeira
2 lipca 2026
Odpowiedź od Hays Travel - Westbourne
I am glad I was able to help, hope you have an amazing holiday
Tanya was very professional & helpful.
9 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely feedback! I am so pleased to hear that you had such a positive experience.
Kind Regards
Tanya
Odpowiedź od Hays Travel - Westbourne
Thank you for your 5* review. It was a pleasure to arrange your 1st cruise, one of many to come I am sure. Let me know if you have any questions. Rebecca :)
We booked our holiday with Hayes…
We booked our holiday with Hayes because they are so helpful and knowledgeable in this respect and thank you Shaun for all your help in booking our holiday. John Glover
30 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments, it's always our pleasure to help you with your holiday arrangements. I am sure you will have a great time, and you'll be glad to get away. We look forward to seeing you again soon.
Kind regards
Sean
Shop was nice and quiet so we were seen…
Shop was nice and quiet so we were seen straight away by James with whom I had been liaising regarding a specific holiday cruise.
James was very knowledgeable about the cruise and ports we wanted. We booked!
1 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Glad I was able to help, hope you have an amazing holiday
Sophie was excellent
Sophie was excellent , friendly , efficient , professional and explained everything in detail.
1 lipca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for you lovely feedback. It was a pleasure booking your holiday!
Kind Regards
Sophie
Our bookings were sorted and made
Our bookings were sorted - Best flights in our chosen days identified and booked.
27 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your positive review, it was a pleasure making your holiday arrangements :)
Sean is always helpful professional and…
Sean is always helpful professional and friendly and I have complete confidence in him and the company.
21 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
It is always a pleasure to help you and the family with your holiday arrangements. I am sure you will have a great time with the celebrations, and I look forward to hearing from you again soon.
Kinds regards
Sean
Brilliant
Very friendly and knowledgeable. Organised another holiday for us resolving all possibilities difficulties and offered suitable alternatives.
26 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your wonderful feedback! I am so pleased to we could help you organize your holiday and resolve any potential difficulties.
Kind Regards
Tanya
Hays Travel
James coming on leaps and bounds.
James, not being able to make two internal accounts marry together, with Simon's help created my short holiday as quickly as was possible.
Sean the Branch Manager at Hays Westbourne runs a great travel agency with a strong core team.
25 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
We're so happy to hear that our team was able to assist you efficiently with your holiday plans. We appreciate you acknowledging the dedication of our colleagues. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Always a pleasure to visit Hays Travel…
Always a pleasure to visit Hays Travel knowing they will arrange requirements for all my holiday needs.
With their expertise I have always felt confident booking with them and would highly recommend this company.
16 czerwca 2026
Odpowiedź od Hays Travel - Westbourne
Thank you for your wonderful review! We are so pleased to know you feel confident booking with us and that we can always arrange your holiday needs. We appreciate your recommendation!
Kind Regards
Hays Travel
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