Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Zobacz więcej
Reakcja na opinię
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Zobacz więcej
Reakcja na opinię
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
68 Poole Road, BH4 9DZ, Westbourne, Zjednoczone Królestwo
- 01202 765406
4,9
Doskonała
809 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service.
Rebecca was on the ball making the flight booking. She was friendly, helpful and always had a smile.
4 października 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your 5* review. It is always a pleasure to arrange your flights and I hope you have a good journey. See you again soon. Rebeca.
They were very helpful putting us on…
They were very helpful putting us on the right trail
1 października 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments :)
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind words. Always happy to help
Great Service
Simon and Rebecca were friendly, helpful and very patient.
I couldn’t have asked for a better service.
28 września 2025
Odpowiedź od Hays Travel - Westbourne
We are glad to have been of service to you and it was lovely to secure the perfect holiday for you. Do let us know if you have any questions. Rebecca & Simon
Sean is always so thorough and helpful…
Sean is always so thorough when we both ok our holidays with him. Takes time with us and gives us ideas of where our travels can take us for our budget. Thank you for always helping us Sean.
21 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for booking with me, it is always a pleasure to see you and get your holiday plans sorted. The count down is definitely on for the next one, it won't be long.
Kind regards
Sean
My go to travel agent
Sean was as always so helpful. He is my "go to " for any travel problems. Thank You
18 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments, It's always a pleasure to see you, and we don't mind helping, that's what we are here for. We look forward to seeing you again soon,
Kind regards
Sean
Simon went that extra mile to make sure…
Simon went that extra mile to make sure holiday was just what we wanted
18 września 2025
Odpowiedź od Hays Travel - Westbourne
Thankyou so much for your kind comments
Simon and the team at Westbourne…
Simon and the team at Westbourne (Bournemouth) were very helpful in assisting with our 'split destination within a country' holiday requirement with finding us exactly what we were looking for.
18 września 2025
Odpowiedź od Hays Travel - Westbourne
Thankyou so much for your comments, I am so pleased we were able to sort your Japan holiday
Odpowiedź od Hays Travel - Westbourne
Thankyou so much :)
Just very helpful staff and nothing is…
Just very helpful staff and nothing is too much trouble. I wouldn't go anywhere else to book a holiday.
Been using Hayes travel Westbourne for 10 years
13 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments. It was a lovely to book your holiday :)
Helpful listened to my questions and…Westbourne Dorset
Helpful listened to my questions and was very polite. Only one small point I wasn't phoned back at the time I requested . However he could have been busy. Sorted my holiday with no problems.
12 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for taking the time to send us your review, we appreciate your comments.
Yes the experience was fine
Yes the experience was fine , very pleasant staff. Not a holiday but working
6 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your review, hope you have an amazing holiday
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind words - was a pleasure to book your holiday :)
Fast and efficient service with a smile
5 września 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments :)
Odpowiedź od Hays Travel - Westbourne
Thankyou for your comment
Great Service!
Tanya was friendly, knowledgeable and very efficient. Entire booking process was seamless. Would highly recommend.
28 sierpnia 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your lovely comments :)
always deal with Hays Travel
always deal with Hays Travel. Westbourne office.
Always get the personal,friendly and helpful attention. Sean always delivers outstanding service with acomplished knowledge.
28 sierpnia 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments, it is always a pleasure to help you with your holiday plans. If you have any further questions please don't hesitate to contact me. We look forward to seeing you again soon.
Kind regards,
Sean
Spoke to Tanya at Hays Travel in…
Spoke to Tanya at Hays Travel in Westbourne, she was extremely helpful ,and very knowledgeable got our holiday sorted, first time I have used Hays. Will definitely consider them for the next holiday, And icing on the cake , she called me back to say she had found a voucher code and saved me £60, so all in all very good service, would definitely recommend.
Robert Trickett
31 sierpnia 2025
Odpowiedź od Hays Travel - Westbourne
Thank you for your review, hope you have an amazing holiday
Odpowiedź od Hays Travel - Westbourne
Thank you for your kind comments :)
Prices not explained properly unable to…
Prices not explained properly unable to tell if we have got a loyalty discount or not. No advice given on accessibility options. Very poor
30 sierpnia 2025
Odpowiedź od Hays Travel - Westbourne
I am sorry to hear you feel that the prices weren't explained in full to you, and that you feel there weren't many options for cabins with accessibility, unfortunately we do experience this regularly with the lack of accessible cabins, however I would like the opportunity to discuss this further with you. I have tried to call you this morning, and will try again another time, alternatively if you would like to call me when it is more convenient, I look forward to your call.
Kind regards
Sean - Branch manager
Doświadczenie Trustpilot
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