Can't fault Hayes travel.we just accidentally stumbled across it on line and I'm so glad we did. Our friends had booked a hotel in Spain and was invited to join them but we couldn't find anywhere wher... Zobacz więcej
Lokalizacja
Zmień lokalizacjęHigh Street West, Gilbridge House, 2nd Floor, SR1 3LH Sunderland, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Good value, it included transfers and baggage for the hold at no extra cost. Only thing that would have been good is more hotel options in the resort as there was only one.
Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company.... Zobacz więcej
The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't... Zobacz więcej
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
High Street West, Gilbridge House, 2nd Floor, SR1 3LH, Sunderland, England, Zjednoczone Królestwo
- 03330339985
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All good, what's not to like?
Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company. I'm a repeat customer and I have always found Hayes to be very helpful and easy to deal with. They basically do what hey say they will when they say they will. Their staff are courteous and genuinely seem happy to assist you. What's not to like!
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Booked on line
Booked on line. All went well. Received emails with booking confirmation and information quickly.
I couldn't fault the ladies in the…
I couldn't fault the ladies in the travel agency but the holiday we were looking at was £200 cheaper online than it was in the shop. Doesn't really encourage people to come in to the shop. I used the Hucknall branch

Odpowiedź od Hays Travel - Website
Easy process with a better price than…
Easy process with a better price than virgin directly
I've still not received my confirmation and had no indication when this will be received which I find poor. I have rang up and asked and the lady wasn't very helpful and didn't give a time scale and I've also emailed
So far so good
So far so good, first time, you want the balance a bit early though, more interest for you

Odpowiedź od Hays Travel - Website
Its the first time that I have used…
Its the first time that I have used Hays Travel as I normally book my cruise directly with ambassador Cruise Line. I am impressed by their customer care, the willingness to answer any of my question plus a very friendly person 😀
Paid via app, but no booking shown
Everything looks good, but I couldn't pay for the cruise on the website and had to use the mobile app. I paid for it there, yet even after receiving both payment and booking confirmations by email, the app still can't find my booking.
Booked a holiday at a price that seemed…
Booked a holiday at a price that seemed to good to be true. But i have just come back from my holiday at it was amazing
Painless booking experience
Painless booking experience
I made the original booking online but forgot to add in the discount code when I made the payment - 1 quick phone call later and discount was applied and paid - very pleased

Odpowiedź od Hays Travel - Website
I booked my holiday online everything…
I booked my holiday online everything was easy to understand, form was straightforward no problems at all.

Odpowiedź od Hays Travel - Website
Recommend Hayes Travel
I looked at reviews before booking with Hayes Travel for our first cruise, it was easy to search for what I was looking for, easy enough to book. Staff I have spoken too have been very helpful and friendly, would recommend Hayes Travel, I would and will definitely book with them again.
Simple no fuss straight forward booking…
Simple no fuss straight forward booking if the trip is like that fantastic

Odpowiedź od Hays Travel - Website
Reasonably priced
Reasonably priced , although the website was a slight struggle when it came to booking , I wanted to pay a deposit but the button for the whole amount stayed highlighted and I couldn’t resolve it .

Odpowiedź od Hays Travel - Website
Easy to search holidays and easy to…
Easy to search holidays and easy to book
I think the bookings page could have more info on as not much on there
But overall good

Odpowiedź od Hays Travel - Website
Excellent Very pleased it was so easy to book my…
Very pleased it was so easy to book my cruise holiday looking forward to it. Also going with my family on the same cruise for a special occasion.
Doświadczenie Trustpilot
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