Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Zobacz więcej
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Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we ask... Zobacz więcej
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Great service again from Susan and Bobbi at the Wallsend branch. Can't fault the staff in that branch amazing everytime! And thank you Susan for helping us make our mind up for next years holiday.
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
1 Segedunum Way, NE28 8JN, Wallsend, Zjednoczone Królestwo
- 0191 2632704
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful experience
Wonderful experience. Staff mem realy pleasant explained all my concerns. Would highly reccomend hays travel to anyone and will def use them again
11 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to explain everything clearly and address all your concerns. We truly appreciate your recommendation and look forward to assisting you with your future travel plans.
Kind Regards
Hays Travel
Really helpful and listened to what we…
Really helpful and listened to what we wanted yeah 😀
9 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
Ally,
Thank you for your fantastic 5-star review! We are so pleased to hear that we were helpful and understood exactly what you were looking for.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional, attentive, and caring. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Wallsend
Thank you for a lovely review it was a pleasure booking your holiday.
Kind Regards,
Hays Travel
I would never book anywhere else
I would never book anywhere else. All the staff are very kind and helpful.
7 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you consistently have such a positive experience with our team. Your kind words mean a lot to us.
Kind Regards
Hays Travel
Highly recommend
Very friendly staff,via face to face and telephone calls,very knowledgeable too.
Would definitely use Hays Travel Wallsend again and highly recommend visiting this travel agency to book a stress free holiday.
30 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such friendly and knowledgeable service, both face-to-face and over the phone. We look forward to helping you book another stress-free holiday in the future!
Kind Regards
Hays Travel
Emily was very helpful,listened to what…
Emily was very helpful,listened to what we wanted and tried to get us the best price she could
4 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and found you the best possible price.
Kind Regards
Hays Travel
Susan was amazing so helpful didn't…
Susan was amazing so helpful didn't rush us even though shop was so busy
4 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team was able to assist you so effectively, even during a busy period.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday.
Kind Regards,
Matthew
Cudnt thank them enough for all the…
Cudnt thank them enough for all the helping it from start to finish,
Explained everything about the booking and showed me how to put my booking into the app aswell.
1 sierpnia 2026
Odpowiedź od Hays Travel - Wallsend
MRSMichelleWoof,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such helpful assistance from start to finish, explaining everything clearly and even showing you how to use the app. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Excellent experience
Excellent experience.
Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised.
Emily rang me with different dates and prices,explained every aspect of our trip.
We rang back a couple of hours later and spoke with Emily to go through all booking information and our trip was booked.
Very professional service.
First time booking with Hays and I will definitely book again.
Thank you
30 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday to New York in 2029.
Thank you again.
Kind Regards,
Emily
Emily was very professional and took…
Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily
27 lipca 2026
Odpowiedź od Hays Travel - Wallsend
MR ALBERT TURNER,
Thank you for your wonderful review! We are so pleased to hear that your requests were handled professionally and that you had such a positive experience.
Kind Regards
Hays Travel
great experience
great experience. she took ages looking for the right holiday for us and she was very helpful and even had a laugh with her
20 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Maureen hunter,
Thank you for your wonderful feedback! We are so pleased to hear that our team took the time to find the perfect holiday for you and that you had such a helpful and enjoyable experience.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our agent was knowledgeable and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
The person who sorted everything out…
The person who sorted everything out for me was brilliant and I would recommend hays travel to anyone thanks very much for the experience +++++
26 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Roger Vinton,
Thank you so much for your fantastic review! We are absolutely delighted to hear that you had such a brilliant experience with us and that our team member was able to sort everything out for you. We truly appreciate your recommendation.
Kind Regards
Hays Travel
Hayes travel wallsend was such a lovely…
Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we asked we got so overall very pleased with the outcome 😀. Thank you Mr Kenneth stark
19 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Kenneth Stark,
Thank you so much for your wonderful review! We are so pleased to hear that our team provided you with such a welcoming experience and that you were happy with the booking process and prices. We appreciate your kind words!
Kind Regards
Team Wallsend
Very friendly advisor
Very friendly advisor, helped us to book a holiday. Hays booking system was great it was Riviera’s that was the problem. Advisor sorted it out with a phone call.
25 lipca 2026
Odpowiedź od Hays Travel - Wallsend
David Fritze,
Thank you for your wonderful feedback! We are so pleased to hear that our advisor was able to assist you in booking your holiday and resolve any issues with the other booking system. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Have booked several trips with Hays and…
Have booked several trips with Hays and always found the staff informative, helpful and friendly. Nothing is too much trouble.
23 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback!
We are so pleased to hear that our team is consistently informative, helpful, and friendly, and that you feel nothing is too much trouble. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel
I have booked a few holidays with hays
I have booked a few holidays with hays, although at a different branch. I have to say the staff were great at Wallsend from my first enquiry to the actual booking. They looked at maps of the area for me to give an idea of where hotels were in relation to the centre of the resort. To discussing ideas of day trips. Great service 👏
21 lipca 2026
Odpowiedź od Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide such great service from your first enquiry to the actual booking. We appreciate your kind words.
Kind Regards
Hays Travel
Doświadczenie Trustpilot
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